CSR II Operations (Temporary, Remote Lawrence KS) MaximusCSR II Operations (Temporary, Remote Lawrence KS)Baltimore, MDRemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).
CSR II Operations (Temporary, Remote McAllen, TX) MaximusCSR II Operations (Temporary, Remote McAllen, TX)Baltimore, MDRemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).
Customer Service Representative Akina PharmacyCustomer Service RepresentativeSterling, VAFull timeYou’ll have success here if you value clear processes and get, want, and have capacity to do the following things: Customer Relationship Management: Build and maintain positive relationships with patients and providers, going above and beyond in customer service to handle inquiries, cancellations, and confirmations with a compassionate and service-oriented approach. Performance Metrics and Quality Assurance: Achieve defined daily qualitative and quantitative targets, including specific numbers of outbound calls, inbound calls, chat requests handled, and order transactions completed, while maintaining an exceptional patient-satisfaction rating and adhering to service, productivity, and quality objectives.
Customer Service Representative Caliber CollisionCustomer Service RepresentativeArlington, VA$15–$18 / hourCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Customer Service Representative - State Farm Agent Team Member Hasan Jamil - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBurtonsville, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Hasan Jamil - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. About four years ago, I made the transition into the insurance world and quickly discovered that the independence, entrepreneurship, and opportunity for impact that come with agency ownership were exactly what I was looking for.
Customer Service Representative ITCON ServicesCustomer Service RepresentativeVienna, VARemoteIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
Customer Service Representative - State Farm Agent Team Member Jane Staples - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWaldorf, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Jane Staples - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our team is actively involved in a variety of local initiatives, including the annual Torch Run, Shop with a Cop, food bank support, local high school sporting events, and community golf tournaments.
NewCustomer Service Representative – Hotel Bookings Destination CareersCustomer Service Representative – Hotel BookingsWashington, Washington$40,000–$70,000 / yearJob Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewCustomer Service Representative CopartCustomer Service RepresentativeBaltimore, MarylandCopart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).
Customer Service Representative - State Farm Agent Team Member Paul Dougherty - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHyattsville, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Paul Dougherty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Brennan Breidenstein - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberOlney, MDFull timeAs a Customer Service Representative - State Farm Agent Team Member with Brennan Breidenstein - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Program Manager Empower AI Inc.Program ManagerQuantico, VirginiaFull timeYou will serve as the principal point of contact for the Contracting Officer (KO) and Contracting Officer Representative (COR), oversee a geographically dispersed workforce, and ensure compliance with ITIL 4 framework and ISO 20000-1:2018 alignment across all service delivery activities. Minimum ten (10) years of experience as a Program Manager in a DoD or IC environment performing in a subject area related to the contract (e.g., IT management or computer science), including program/project leadership of IT Service Delivery at an enterprise level.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaRequired 1 Year · Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year · Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
NewCustomer Service Representative I, Remote CSR MMC GroupCustomer Service Representative I, Remote CSRRemote in MD Preferred, MDRemote$18.50–$21.50 / hourThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Customer Support Operations TransunionCustomer Support OperationsReston, VA$18.22–$26.44 / hourFor You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer and Support Services Manager - Department of Public Works (DPW) The City of Falls Church VirginiaCustomer and Support Services Manager - Department of Public Works (DPW)Falls Church, VA$75,000–$95,000Perform critical administrative and paraprofessional work in support of DPW Operations staff; Assist with management of DPW budget, including reviewing and processing invoices; monitoring and processing purchase orders; running and analyzing reports; working with contracts; and advising management; Collaborate with Human Resources to maintain confidential personnel files and support management and staff with tracking recruitment, evaluations, disciplinary actions, and records; Fulfill central customer service role for City residents and businesses (phone, email, and in person); Manage work order system and partner with staff across the City to efficiently track and complete infrastructure work; Coordinate meetings and DPW events; Prepare detailed DPW Operations payroll entries with accuracy and attention to detail; Position is considered essential and will require work during some emergency events. Graduation from high school including or supplemented by courses in general business or office technology and experience in clerical and office work; Ability to work independently, exercise good judgement, and manage confidential and sensitive personnel matters; Strong customer service skills and ability to communicate and deal with the public in a professional, empathetic, and positive manner; Ability to handle multiple tasks and priorities simultaneously, effectively, and efficiently; Excellent organizational, clerical, math, accounts and computer skills (MS Office Suite, including Excel).
NewDigital Customer Support Representative Window NationDigital Customer Support RepresentativeFulton, MDWe believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. Respond promptly and professionally to customer reviews, comments, and messages across social media and online review platforms.
Customer Support Senior AHU TechnologiesCustomer Support SeniorWashington, District of ColumbiaFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
NewTemporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistDistrict of ColumbiaUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.
Cloud Operations and Customer Support Engineer Jr Meridian SystematicsCloud Operations and Customer Support Engineer JrSpringfield, VAFull timeAs part of the Continuous Operations Release Environment (CORE) team, the Junior Cloud Operations and Customer Support Engineer delivers reliable, cost-effective AWS cloud solutions to enterprise clients. Troubleshooting & Communication: Strong analytical problem-solving skills with the ability to communicate complex technical details to clients and team members clearly.