This position assists service, shop, parts, accounting, HR, customers, vendors, and corporate support functions by maintaining accurate records, coordinating communications, supporting repair order and invoice documentation, preparing reports and correspondence, organizing files, and helping maintain efficient branch office workflow. The position may be exposed to office conditions, shop noise, moving equipment, forklifts, pallet jacks, weather, dust, grease, chemicals, welding or grinding activity, and other conditions associated with industrial repair and parts operations.