Ability to: Direct, plan, organize and manage staff engaged in the performance of complex, technical work; foster teamwork among staff; develop and implement short-term and long-term goals and objectives for the section operation and develop and implement plans to achieve the goals; engage communities and City operations in cooperative and collective problem solving as they relate to community preservation issue; understand, interpret and explain codes, regulations and policies; identify and analyze administrative problems and implement operational changes; develop and maintain cooperative working relationships with staff and clients from a variety of cultural and socio-economic backgrounds; determine and implement the appropriate course of action in stressful situations; manage meetings effectively; learn and apply City codes, ordinances and procedures, interviewing, investigatory and safety techniques and practices; accurately research property ownership and status; work independently; make sound judgments in stressful situations; evaluate the budgetary needs of the operation and manage the section budget; provide coaching in improving staff performance and achieving higher job satisfaction, evaluate and determine levels of different aspects of potential health, safety and fire hazards and to provide proper responses; make presentations to the public on important and sensitive matters; analyze and evaluate observations and information in relationship to applicable codes and regulations; communicate effectively both verbally and in writing with individuals from a variety of socio-economic and cultural backgrounds; write technical reports; prepare and conduct presentations. Knowledge of: Principles and practices of code enforcement; investigation techniques and practices; evidence collection and preservation; principles of land use planning; public speaking techniques; property owner rights; property descriptions, assessors map systems; techniques and methodologies used in making and resolving difficult public contacts with individuals from diverse socio-economic and cultural backgrounds; research practices and techniques; technical report writing; written and verbal English grammar, spelling and construction; arithmetic and basic algebra; map reading; and photography; principles and practices of management supervision and leadership; techniques of training and evaluation; project management and workload planning; process mapping and process improvement techniques; community engagement techniques; the techniques used in interest based problem solving and team and consensus building; goals and functions of code enforcement; the principles of budget preparation in the public sector; practices and methodologies of contract administration; California Electrical, Mechanical, Plumbing and Building Codes; and implementing an automated information system.