The Disability Advocate II interacts with the Nation SSA Tele-service Center to schedule appointments, medical providers, employers, schools, vital records, and other agencies to obtain documentation for the claim, and other facility staff to provide updates of case status. The Disability Advocate II is responsible for completing SSA forms associated with the application process, filing the first and second level appeals timely, tracking claims thru the disability determination process, and communicating requirements and expectations to the client/patient.