Receives, processes and distributes victim impact statements to appropriate personnel and agencies; assists victims in completing statements as necessary; assists investigators and officers with victim interviews as necessary; reviews statements, law enforcement reports and other documentation to determine needs of victims. Performs general administrative / clerical work as required, including coordinating and attending /facilitating meetings, preparing reports and correspondence, establishing and maintaining files, copying and filing documents, processing mail, sending and receiving faxes, answering the telephone, entering and retrieving computer data, etc.