NewDomestic Violence/Sexual Assault Advocate Mercy Medical CenterDomestic Violence/Sexual Assault AdvocateBaltimore, MarylandAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Responsibilities: Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
Family Advocate II Kennedy Krieger InstituteFamily Advocate IIBaltimore, MarylandPartner with participants to develop, monitor, and revise Family Partnership Agreements (FPAs), and assist families in accessing resources, services, and activities that support family goals, self-sufficiency, and overall well-being. This position helps families’ access resources to ensure their children receive appropriate early education experiences and works closely with families and fosters participant independence.
NewCommunity Health Advocate MedStar Health Research InstituteCommunity Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
NewCommunity Health Advocate II MedStar Health Research InstituteCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Patient Advocate MedStar Health Research InstitutePatient AdvocateBaltimore, MD$23.65–$42.03 / hourThe Patient Advocate is responsible for investigating and resolving patient complaints and grievances in partnership with staff present and hospital leadership to ensure a positive patient experience. Provides cross-coverage support for Patient Advocate services across other facilities within the Baltimore region as needed to ensure continuity of service and timely resolution of patient concerns.
NewResidential Advocate Jewish Social ServicesResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. The Residential Advocate provides support and direct assistance in a trauma informed setting to promote the health, safety and wellbeing of women and children who are domestic violence survivors.
Safehouse Advocate, Every Other Weekend SARCSafehouse Advocate, Every Other WeekendBel Air, Marylandwhat started as a grassroots effort has grown into a comprehensive resource center offering shelter, crisis intervention, legal advocacy, and community education. A valid driver's license with a clean driving record (you may need to drive the agency's van to pick up donated items).
Community Health Advocate II MedStar HealthCommunity Health Advocate IIBaltimore, Maryland$23.65–$42.03 / hourFull timeThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Patient Advocate MedStar HealthPatient AdvocateBaltimore, MD$23.65–$42.03 / hourThe Patient Advocate is responsible for investigating and resolving patient complaints and grievances in partnership with staff present and hospital leadership to ensure a positive patient experience. Provides cross-coverage support for Patient Advocate services across other facilities within the Baltimore region as needed to ensure continuity of service and timely resolution of patient concerns.
NewCommunity Health Advocate MedStar HealthCommunity Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourThis position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hour35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
TERM Family Advocate Community Services Aide III, Grade 18 Montgomery County, MarylandTERM Family Advocate Community Services Aide III, Grade 18Rockville, MD$64,104–$90,859 / yearPreferred Criteria: The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas: Experience working with families in early childhood programs. Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment.
Family Services Advocate - Baltimore County Head Start YMCA MarylandFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities. Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).
Family Services Advocate - Baltimore County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities. Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Anne Arundel County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Anne Arundel County Head StartAnne Arundel County, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).
NewClient Advocate I (Meritain Health) CVS Health CorpClient Advocate I (Meritain Health)MD$43,888–$76,500 / yearThis is achieved by building relationships with assigned clients, brokers, and internal partners; monitoring activity and reporting for the assigned book of business; maintaining proactive & reactive support of client issues; and supporting client retention. Resolutions include (but are not limited to) Claims, Enrollment, ID cards, COBRA (Consolidated Omnibus Budget Reconciliation Act), FSA (Flexible Spending Account), Network Ops, PBM (Pharmacy Benefit Management), Customer Service, EDI (Electronic Data Interchange) Files, and Finance.
NewResidential Advocate Jewish Social Services AgencyResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services.