Residential Services Advocate YWCA of Annapolis & Anne Arundel CountyResidential Services AdvocateArnold, MD$24–$28 / hourFull timeProvides support of residential needs within the safe house shelter;Responds to 24-hour hotline calls and conducts lethality assessments;Assists in completion of comprehensive safety plan; Provides hospital accompaniment to victims of domestic violence and sexual assault at the local hospital(s,) including on-call availability;Completes intake and orientation processes for residents utilizing the agency's electronic database; Completes victim follow-up outreach calls; Ensures all shelter spaces are prepared to receive guests; Utilizes 45-day Program and maintains appropriate (and detailed) case and service notes for each client; Maintains accurate and up-to-date data entry and statistical information for electronic files, grants and departmental reports; Develops and revises programmatic initiatives to best meet the needs of the clients being services;Takes an active role in maintaining and improving the appearance of the shelter, program materials, and any other outputs utilized by participants, staff, volunteers and other interested parties; Prepares Discharge Plan and Departure Information and conducts Exit Interviews at the time of transition for each client; Provides regular on-site shelter support; Attends staff meetings and trainings as scheduled. Timeliness in completing requirements of the position; Holds self and others accountable for quality work; Positive attitude and proactive (and respectfully direct) when addressing a misunderstanding; Ability to work independently with sound judgment; Comfortable and effective in presenting in front of groups; Aware (or takes initiative to become educated) in community resources; Commitment to the mission and vision of the YWCA of Annapolis and AA County; Proficient in Microsoft Office; Able to bend, to lift 40 Ibs, and to navigate stairs;Availability of a vehicle and a current driver's license.
CTO Community Health Advocate MedStar Health Research InstituteCTO Community Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
NewCommunity Health Advocate MedStar Health Research InstituteCommunity Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
NewAssistant: Student Advocate - Glen Burnie High Anne Arundel County Public SchoolsAssistant: Student Advocate - Glen Burnie HighAnnapolis, MDSupports the schools Positive Behavior Interventions and Support (PBIS) programs by knowing and enforcing the rules of behaviors outside the classroom and providing positive rewards when students behave appropriately. Work involves engaging students outside classrooms and being alert to the climate and tenor of the school in order to serve as an early signal to school administration regarding student discipline and school safety.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hour35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourThis position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
CTO Community Health Advocate MedStar HealthCTO Community Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
Community Health Advocate MedStar HealthCommunity Health AdvocateBaltimore, Maryland$20.57–$36.27 / hourFull timeThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
NewSafehouse Advocate, Every Other Weekend SARCSafehouse Advocate, Every Other WeekendBel Air, Marylandwhat started as a grassroots effort has grown into a comprehensive resource center offering shelter, crisis intervention, legal advocacy, and community education. A valid driver's license with a clean driving record (you may need to drive the agency's van to pick up donated items).
Client Advocate PSA PSA Insurance and Financial ServicesClient AdvocateHunt Valley, MarylandAcquire applicable knowledge of carrier/vendor portals and enrollment systemsto assist client with high-level concernsand issues. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Customer Advocate Safelite Group, Inc.Customer AdvocateColumbia, MDFrom managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Family Services Advocate - Baltimore County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: • Child growth and development • Prevention of child abuse and neglect • Family literacy • Preventative health and safety • Maintaining a medical home • Community advocacy and Transition activities. • Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).
Residential Advocate Jewish Social Services AgencyResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services.
Healthcare Customer Service Advocate (Remote) System OneHealthcare Customer Service Advocate (Remote)Baltimore, MDRemote$28.77 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. You’ll handle inquiries related to benefits, claims, eligibility, and billing , and you’ll also help customers use digital/self-service tools .
SAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight Coverage Greater Baltimore Medical CenterSAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight CoverageTowson, MD$19.92–$29.87 / hourUnder general direction of the SAFE Program Manager and the SAFE DV Coordinator, the incumbent is responsible for provision of high quality crisis counseling and advocacy interventions with patients identified as having domestic violence (DV) or sexual assault concerns. Demonstrates ability to work collaboratively with all types of health care providers in a hospital setting; and with various types of service providers and law enforcement in the community.
Senior Client Advocate - Real Estate Willis Towers Watson PLCSenior Client Advocate - Real EstateCockeysville, MD$200,000–$275,000 / yearWTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program). The Senior Client Advocate is responsible for cultivating and maintaining relationships with a portfolio of Real Estate clients, including the development and execution of insurance and risk management strategies tailored to the unique challenges of the real estate industry.
NewCustomer Service Advocate II (West Baltimore In-Office) Blue Cross and Blue Shield AssociationCustomer Service Advocate II (West Baltimore In-Office)Baltimore, MD$39,240–$71,940 / yearUses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Customer Service Delivery Advocate - Baltimore, MD Carvana CoCustomer Service Delivery Advocate - Baltimore, MDBaltimore, MD$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). About the Role: We''re looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers'' doors with our custom car haulers (don''t worry - a commercial license is not required to drive the hauler and you will receive ample training).
SOAR Housing Advocate (Housing Services) HEALTH CARE FOR THE HOMELESS, INC.SOAR Housing Advocate (Housing Services)Baltimore, MDThe Specialist coordinates housing stability activities, provides referrals to needed community resources, develops housing plans, and delivers tenancy-based education that promotes housing retention. Support clients in finding and securing safe, affordable housing and help families access resources for housing-related assistance (i.e. furniture procurement, utility assistance, etc.).
Advocate Youth Advocate Programs IncAdvocateBaltimore, MDExperience working in the community and knowledge of community resources Experience working with at-risk youth and families Proficient in using Microsoft Office Suite: experience using database electronic health record systems is a plus. Primary Responsibilities: The Primary responsibilities of the Advocate are to initiate, organize, plan, develop and implement direct advocacy services to assigned participants and their families.
Customer Service Advocate II (In-Office) Blue Cross and Blue Shield AssociationCustomer Service Advocate II (In-Office)Baltimore, MD$39,240–$71,940 / yearUses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1295) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1295)Greenbelt, MD$18–$27 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265)Cockeysville, MD$17.25–$25.90 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142)Towson, MD$17.25–$25.90 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1890) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1890)Hyattsville, MD$18–$27 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
TECHNOLOGY ADVOCATE - MCLEAN, VA Compass Group North AmericaTECHNOLOGY ADVOCATE - MCLEAN, VAVA$20–$23 / hourOur consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients' meetings and events so they can focus on what matters most - their business. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play - no matter where they are in the life cycle of their technology journey.
Customer Service Delivery Advocate - Baltimore, MD CarvanaCustomer Service Delivery Advocate - Baltimore, MDBaltimore, MD$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
Client Advocate, Benefits Aon PlcClient Advocate, BenefitsMD$50,000–$60,000 / yearWe help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location.
Client Advocate, Benefits NFP CorpClient Advocate, BenefitsMD$50,000–$60,000 / yearThe base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
Customer Service Advocate I - MD Medicaid (Remote) Blue Cross and Blue Shield AssociationCustomer Service Advocate I - MD Medicaid (Remote)MDRemote$32,256–$59,136 / yearUses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.