Supervisor, Patient Advocate - Mental Health Myriad Genetics IncSupervisor, Patient Advocate - Mental HealthMason, OHEach employee's specific job responsibilities are uniquely defined by their individual training plan and assigned duties, but are generally defined as follows: Manage daily workflow to ensure adequate coverage to consistently achieve service level and productivity goals, while cultivating a positive, coaching-focused environment that enhances overall team performance. The Supervisor has deep knowledge of company products and complex processes/systems, drives team performance, supports workflow improvements, and manages escalations that require sound judgment, professionalism, and effective communication skills.
NewCustomer Care Advocate - Full Time Hybrid, Various shifts - Mason OH Macy's IncCustomer Care Advocate - Full Time Hybrid, Various shifts - Mason OHMason, OHWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Deliver hospitality and personalized service to Macy's most loyal Platinum customers across phone, chat, and email, building meaningful relationships that drive long-term loyalty.
PEC OPH/Patient Engagement Center Advocate EyeCare Partners LLCPEC OPH/Patient Engagement Center AdvocateDayton, OHRemoteThe Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
Behavioral Health Respite Treatment Advocate; Miami County National Youth Advocate ProgramBehavioral Health Respite Treatment Advocate; Miami CountyTroy, OHp>Behavioral Health Respite Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide advocacy and support through behavior health and respite care for individuals with mental and behavioral health diagnoses in the home, community and office setting. Daily travel required with the willingness to meet clients on a flexible schedule or during non-traditional hours if needed; Availability for after school hours, evenings and weekends.
Contingent Behavioral Health Respite Treatment Advocate; Champaign County National Youth Advocate ProgramContingent Behavioral Health Respite Treatment Advocate; Champaign CountyOHp>Behavioral Health Respite Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide advocacy and support through behavior health and respite care for individuals with mental and behavioral health diagnoses in the home, community and office setting. Daily travel required with the willingness to meet clients on a flexible schedule or during non-traditional hours if needed; Availability for after school hours, evenings and weekends.
Contingent Behavioral Health Respite Treatment Advocate; Clark County National Youth Advocate ProgramContingent Behavioral Health Respite Treatment Advocate; Clark CountyDayton, OHp>To learn more about the program, please visit https://www.nyap.org/ohio/respite-care or also you can visit https://www.nyap.org/ohio/ohiorise. Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide advocacy and support through behavior health and respite care for individuals with mental and behavioral health diagnoses in the home, community and office setting.
Contingent Behavioral Health Respite Treatment Advocate; Montgomery County National Youth Advocate ProgramContingent Behavioral Health Respite Treatment Advocate; Montgomery CountyDayton, OHp>Behavioral Health Respite Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide advocacy and support through behavior health and respite care for individuals with mental and behavioral health diagnoses in the home, community and office setting. Daily travel required with the willingness to meet clients on a flexible schedule or during non-traditional hours if needed; Availability for after school hours, evenings and weekends.
PATIENT FINANCIAL ADVOCATE Premier Health PartnersPATIENT FINANCIAL ADVOCATECenterville, OH3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit. Other experience requirements: Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred.
PATIENT FINANCIAL ADVOCATE- HYBRID Premier Health PartnersPATIENT FINANCIAL ADVOCATE- HYBRIDCenterville, OH3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit. Other experience requirements: Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred.
PATIENT FINANCIAL ADVOCATE - HYBRID Premier Health PartnersPATIENT FINANCIAL ADVOCATE - HYBRIDDayton, OH3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit. Other experience requirements: Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred.
Non Medical Health Advocate Equitas Health, Inc.Non Medical Health AdvocateDayton, OHPart timeESSENTIAL JOB FUNCTIONS:Essential functions of the job include, but are not limited to, knowledge of healthcare services and public and private insurances, traveling, having reliable transportation to meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and other efforts to support successful client outcomes. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
Customer Service Delivery Advocate- 4 day work week! CarvanaCustomer Service Delivery Advocate- 4 day work week!Dayton, OHul>Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
Patient and Family Financial Advocate Dayton Children's HospitalPatient and Family Financial AdvocateDayton, OHp>Job Details: Under the direction of the Pre-Service Operations Manager, the Patient and Family Financial Advocate is responsible for providing patients with an exceptional financial experience by assisting patients navigate and understand insurance benefits and potential financial liability. Financial Advocates identify patients who may be eligible for financial and social assistance from various public agencies by assessing their financial and social situations, acting as liaison between the patient and the public agencies and documenting the assessment and outcome.
Customer Service Delivery Advocate- 4 day work week! Carvana CoCustomer Service Delivery Advocate- 4 day work week!OHul>Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
Customer Advocate Warren CountyCustomer AdvocateLebanon, OHp>please visit https://www.warrencountyohio.gov/doc/Jobs/CUADV.pdf for description.
NewCustomer Advocate Engineer Schneider Electric SECustomer Advocate EngineerFairfield, OH2+ years of experience dealing with customer issues Excellent customer service skills with the ability to excel under high pressure and time sensitive situations Ability to work independently as well as collaboratively with a small Customer Service department Strong Customer-focus; demonstrated ability to develop and maintain positive customer relationships Capable of establishing own task list and work with little supervision and make independent decisions to meet customer deadlines Must have the desire and ability to learn products relevant to assigned customer base Preferred Qualifications Bachelor's Degree SAP experience preferred Customer experience in a manufacturing environment preferred Bring your passion for customers to a team that's ready to welcome you - apply now! This position is responsible for all daily communication on projects to Schneider Electrics internal Project Managers The daily sales interactions include project monitoring, managing internal VIP customers, coordinating logistics to and from the customer, final order processing, while maintaining positive and strong customer relationships Resolve customer complaints; consult with production, shipping, warehouse or common carrier personnel to trace missing or delayed shipments Analyze and evaluate problems with communication and/or processes related to scheduling production orders through the plant and recommend solutions.