Family Advocate - Head Start - full time The Opportunity AllianceFamily Advocate - Head Start - full timeWestbrook, Mainep/>If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.. To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits.
NewVictim Witness Advocate Cumberland County GovernmentVictim Witness AdvocatePortland, MEFull timeProvide referrals to state and local organizations to help support and stabilize victims after crime i.e. Maine Crime Victim Compensation program, legal services such as Pine Tree Legal Services, Maine Confidential Address Program and other local non-profits that can assist victims in being supported. Educate victims of their rights as they proceed through the criminal justice process i.e. updates on criminal case information, notification of changes, court support, restitution, victim impact statement prisoner notification of release.
Back Up Advocate University System Of New HampshireBack Up AdvocateNHThe Back-Up Advocate provides support to the Primary/Peer Advocates, responds to acute calls, and coordinates with the Final Support Staff to address emergency requests for transportation and/or shelter. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
Senior Client Advocate Sun Life Financial IncSenior Client AdvocatePortland, ME$73,200–$109,800 / yearCRE on the assigned block of business when they are unavailable (i.e. extended business travel, vacation, etc.) • Maintains complete documentation of all activities in Salesforce • Utilizes/updates administrative systems/platforms • Identify and drive continuous improvements • Analyze trends and perform root cause analysis to partner with internal teams on continuous improvement opportunities • Escalate issues with root cause analysis to inform the overall strategy for improving the client experience • Recommends innovative ideas that can drive the ongoing growth of our book of business • Identify and respond to changes in external environment and client needs • Identify areas for Sun Life to bolster performance and meaningful ways to measure and value client relationships • Monitors and tracks Service Guarantee / Performance Guarantee performance, delivers Client outcome when appropriate • Documents and tracks Service Escalations and Complaints in Salesforce and Complaint Management System • Demonstrate a capability for mentoring toward the development of their peers. • Accountable for coordinating any special Benefit Administrator requests - service recovery, exceptions, and other special requests with all impacted service teams • Manages, follows-through, and resolves all client inquiries, issues, and concerns through collaboration with internal partners • Develops and maintains customized reporting requests from clients • Submits and provides all necessary data for amendments/revisions including the generation and submission of necessary documentation that will allow for completion of complex amendments; partners with internal teams to resolve any questions or issues required to complete the amendment • Develops and maintains excellent working relationships with the CRE/Sr.
Customer Advocate Safelite Group, Inc.Customer AdvocatePortland, MEFrom managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
NewMedicare Service Advocate CVS Health CorpMedicare Service AdvocateWork At Home, ME$17–$31.30 / hourThe Member Advocacy Center (MAC Team) is an elite team in Medicare Stars that conducts various high touch omnichannel outreach campaigns to deliver a differentiated member experience that closes gaps in care, provides a human connection with the member and proactively assists in navigating their health plan benefits. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Workers' Compensation Attorney Advocate - Portland State of MaineWorkers' Compensation Attorney Advocate - PortlandPortland, Maine$58,219.20–$81,806.41 / monthProvides legal advice and assistance to injured workers in obtaining appropriate rehabilitation, return to work, and employment security services in order to ensure appropriate representation and to protect injured workers' rights. Responsibilities include advising, consulting, and representing workers before administrative bodies; developing evidence and testimony for case presentation; and assisting in preparation of appellate briefs to the Law Court.
Medicaid Eligibility Advocate HCA HealthcareMedicaid Eligibility AdvocatePortsmouth, NHOur services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
Quality Care Member Advocate Centene Corporation GroupQuality Care Member AdvocateME$27.02–$48.55 / hourEducation/Experience: Bachelor's Degree Social Work, Public Health, Nursing, or related field; or equivalent experience required 2+ years In community health or healthcare quality required Experience working with health plan members and navigating community resources required Familiarity with Medicaid / Medicare programs and quality measures (e.g., HEDIS) required Strong communication and interpersonal skills. Perform home visits or community-based assessments to evaluate member needs and identify social determinants of health that may prevent members from accessing preventive or follow-up care, and facilitate care coordination.