Required skills include ability to work in a fast-paced environment, strong interpersonal communication skills, ability to work independently and as part of a team, ability to complete tasks in a timely manner, demonstrated ability to advocate on behalf of others and a willingness to support the agency mission. The Lead Hotline Advocate will support survivors in achieving lives free of domestic violence by providing care, advocacy, and information through our 24hr hotline, in trauma-informed and client centered ways.