Essential Duties and Responsibilities: Assists in the daily administration of health and welfare plans for clients; Includes medical, dental, life and disability plans; Works closely with internal partners, clients and external vendors each day to do so Leads and participates in multiple assigned projects related to well-being and social services including online enrollment system implementations Client COBRA administration if vital Answer client emails that are filtered through the benefit administration email address Assist employees with eligibility issues and specific employee requests Review weekly EDI Feed Error Reports for assigned clients Log all emails, calls and tasks into Salesforce Knowledge, Skills and/or Abilities: Excellent verbal and written communication skills Detailed oriented; ability to multi task Ability to thrive in a fast-paced and fast paced environment Ability to learn quickly and apply to learnings work. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions.