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COMPASS, an affiliate of Goodwill Industries of Greater Cleveland and East Central Ohio, provides services to all survivors of rape and sexual abuse and their loved ones in Carroll, Tuscarawas, and Stark Counties. Provide advocacy and accompaniment for the victim and co-victims (parents, custodians, legal guardians, and spouses) at local emergency and law enforcement departments in Stark, Tuscarawas, and Carroll Counties.

COMPASS Rape Crisis Center is looking for an exceptional person to provide support and advocacy to those affected by sexual violence. This individual would provide advocacy services via the crisis hotline, area hospitals, and law enforcement agencies. COMPASS, an affiliate of Goodwill Industries of Greater Cleveland and East Central Ohio, provides services to all survivors of rape and sexual abuse and their loved ones in Carroll, Tuscarawas, and Stark Counties. Their programs include crisis intervention, advocacy, education, and prevention. Our Advocates:<ul><li>Cover on-call shifts on the 24-hour hotline (after hours). </li><li>Provide advocacy and accompaniment for the victim and co-victims (parents, custodians, legal guardians, and spouses) at local emergency and law enforcement departments in Stark, Tuscarawas, and Carroll Counties. Respond promptly to survivors requesting advocacy at medical centers and/or law enforcement agencies. Must maintain advocacy privileges at all partner medical centers and/or law enforcement agencies. </li><li>Complete all necessary documentation and reporting forms as required by the agency and funding sources.</li><li>Ensure compliance with all applicable policies, procedures, and practices, as well as safety and security regulations, and maintain client confidentiality for the individuals we assist.</li></ul>Our ideal candidate will be knowledgeable about the effects of sexual violence on the victim, the family, and the community. They will carry on our mission to promote the healing of individuals impacted by sexual violence and to create social change. This individual will also support and carry out our vision of a community where all people can live free of sexual violence. Basic Requirements of Advocates:<ul><li>Bachelor's/Associate Degree in social work, human services, or related field, OR- high school diploma with experience working with crime victims preferred. </li><li>Ability to work with moderate supervision and to perform physical requirements of the position, including but not limited to inside sedentary work with occasional standing during hospital accompaniment.</li><li>Must have a valid driver's license and auto insurance, and regularly provide proof of coverage. </li><li>Completion of COMPASS Crisis Intervention training and required training for Ohio's rape crisis centers will be required if not already completed.</li></ul>This is a part-time, as-needed position. Background checks, including FBI and BCII are required. Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Goodwill Industries of Gr. Cleveland & East Central Ohio

COMPASS Crisis Center - On-Call Victim Advocate

Crisis Intervention

Develop and Maintain Customers

Documentation

Driver's License

Funding

High School Diploma

Hospital

Law Enforcement

Legal

Maintain Compliance

On Call

Physical Demands

Regulations

Social Work

OTHER

FEED

Manage accounts receivable and follow up on no-response claims in a timely fashion. Works to provide excellent customer service while adhering to business procedures and policies.

Benefits: <ul><li>Company parties</li><li>Competitive salary</li><li>Dental insurance</li><li>Donation matching</li><li>Employee discounts</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li><li>Vision insurance</li><li>Wellness resources</li></ul> Maximum Potential Chiropractic is a family focused wellness practice. We are professional, customer-centric and fast-paced. Benefits and Perks: <ul><li>Modern office setting</li><li>Wellness programs</li><li>Employee Appreciation Days</li></ul>Job description Chiropractic Advocate Must love people!!! Must love natural healthcare and serving patients.. Must have great communication skills on phone and in person. MPC has 5 doctors who you are responsible to fill and work their schedules. MPC is a fun, family atmosphere. If you are looking to make a difference, work hard, and give back this is the place for you. You get to contribute and create impact daily for our practice member’s lives. We are hiring an experienced customer service-focused individual to perform Front Desk Receptionist & Billing Duties Daily Responsibilities include: Check-in/out clients in a friendly and professional manner Make and Keep Appointments Process copay and deductible payments Schedule follow-up appointments Coordinate provider schedules in local and remote offices Communication, scheduling, and organizational skills are significant responsibilities of this position Communication via in-person, phone, email, and platform systems. Medical record / chart prep and processing (paper and electronic) Follow-up to obtain client/insurance/account information as needed Daily experience with EHR and other software tools. Strong computer skills are required Daily reporting and operational requirements Review, correct and process any rejected or denied claims. File claim reconsiderations or appeals when necessary. Post and review payments Manage accounts receivable and follow up on no-response claims in a timely fashion. Coordinate and send monthly patient statements and follow up as necessary Maintain knowledge of insurance plans and billing practices and procedures. Implement new policies and procedures to streamline billing and collections when necessary. Assist in preparing financial reports for patients as directed Comfortable in a multi-tasking environment, calm, diplomatic Communicate with practice members in a friendly yet confidential manner A consistent and professional telephone persona Well groomed and dressed for success Works to provide excellent customer service while adhering to business procedures and policies A positive attitude, working as part of a team This is a standing position, must be able to stand for duration of shift Other Administrative functions as necessary or directed. Qualifications: Applicant must have strong written and verbal communication skills Strong organizational skills and ability to multitask Must have min 1 year working in a chiropractic office or medical setting Must have strong understanding of insurance verification and prior authorization processes Education: High School Diploma ***AT THIS TIME our office DOES NOT provide traditional health care coverage . Benefits: <ul><li>Retirement plans</li><li>Dental insurance</li><li>Vision Insurance</li><li>Life insurance</li><li>Paid time off</li><li>Employee discounts/retail</li></ul>Schedule: <ul><li>Evening shifts (12:30-7:30close)</li><li>Saturdays (7:30-1)</li></ul>Part time or Full time positions available Experience: <ul><li>Medical Office: 1 year (Required)</li></ul>

MAXIMUM POTENTIAL CHIROPRACTIC

Chiropractic Advocate

Accounts Receivable Management

Administrative Skills

Billing

Chiropractic

Co-Payments

Communication Skills

Credit and Collections

Customer Support/Service

Dental Insurance

Email Technology

Financial Reporting

Healthcare

Insurance

Medical Office

Medical Record System

Medical Records

Medicine

Multitasking

Organizational Skills

Patient Follow-up

Policy Implementation

Presentation/Verbal Skills

Procedure Implementation

Retail

Retirement Plan

Schedule Development

Team Player

Telephone Skills

Time Management

Training/Teaching

Vision Plan

Writing Skills

We are seeking Customer Advocates who combine strong technical capability with professionalism, empathy, and a desire to build a long-term career in a structured, mission-driven organization. As a Customer Advocate, you will manage 50-70 member interactions per day, serving as a trusted resource for healthcare coordination, medications, appointments, and benefit-related inquiries.

<h2>Customer Advocate - Full-Time (Remote)</h2>Disabled Veteran Solutions (DVS)<h3>A Career With Purpose - Not Just a Job</h3>Disabled Veteran Solutions (DVS) is a nationally recognized, veteran-owned organization delivering high-quality service in regulated healthcare environments. We are seeking Customer Advocates who combine strong technical capability with professionalism, empathy, and a desire to build a long-term career in a structured, mission-driven organization.This is a full-time, remote position designed for individuals who value stability, accountability, and advancement. We invest significantly in our team members - including an intensive 8-week paid training program - and we hire individuals who are ready to commit and grow.<h3>The Role</h3>As a Customer Advocate, you will manage 50-70 member interactions per day, serving as a trusted resource for healthcare coordination, medications, appointments, and benefit-related inquiries.This is a fast-paced, structured environment requiring:<ul><li>Real-time navigation of multiple web-based platforms</li><li>Accurate documentation across systems</li><li>Confident use of Microsoft Word, Excel, Outlook, and Teams</li><li>Strong written and verbal communication</li><li>Consistent adherence to process and compliance standards</li></ul>Success in this role requires both compassion and technical precision.<h3>Technical & Computer Proficiency (Critical Requirement)</h3>This is not an entry-level computer role.Candidates must be comfortable:<ul><li>Navigating multiple browser windows simultaneously</li><li>Switching between systems while actively speaking with members</li><li>Documenting in real time without sacrificing call quality</li><li>Utilizing Microsoft Word, Excel, Outlook, and Teams efficiently</li><li>Troubleshooting basic system or navigation issues independently</li></ul>Candidates will be evaluated for computer proficiency during the hiring process.<h3>Schedule & Training</h3>Full-Time | 100% Remote | Monday-FridayShifts are 8 hours between 8:00 AM - 8:00 PM EST.Training Schedule: 8:00 AM - 4:30 PM EST 100% mandatory attendance for the full 8-week program.Permanent Schedule: Monday through Friday: 9:30 AM - 6:00 PM ESTStart Date: May 11, 2026 This role requires reliability and consistent attendance. It is not structured for part-time, temporary or transitional employment.<h3>Required Qualifications</h3><ul><li>High School Diploma (Associate degree or higher preferred)</li><li>Prior customer service experience handling complex or sensitive matters</li><li>Strong proficiency in Microsoft Word, Excel, Outlook, and Teams</li><li>Ability to navigate multiple web-based systems simultaneously</li><li>Excellent attention to detail and organizational skills</li><li>Clear, professional written and verbal communication</li></ul><h3>Preferred Experience</h3><ul><li>High-volume or call-driven service environments</li><li>Healthcare, insurance, or medical terminology exposure</li><li>Advocacy-based roles such as social work or behavioral health</li><li>Customer-facing retail roles requiring problem resolution</li></ul><h3>Compensation & Growth</h3><ul><li>Competitive pay based on qualifications</li><li>Bonus opportunities</li><li>Comprehensive benefits package</li><li>Clear advancement pathways for high performers</li></ul> <h3> Who Thrives Here</h3>Professionals who value structure, accountability, and meaningful work - and who are seeking long-term career stability within a mission-driven organization.If you are technically confident, dependable, and ready to grow within a high-performance environment, we encourage you to apply.Join DVS - where your work matters and your career can advance. A pre-employment drug screening and criminal background check are required prior to employment.

Disabled Veteran Solutions

Customer Advocate, Remote

Behavioral Health

Computer Skills

Customer Relations

Detail Oriented

Health Insurance

Medical Terminology

Medications

Microsoft Excel

Microsoft Outlook

Microsoft Word

Problem Solving Skills

Regulatory Compliance

Training Program

Talent Acquisition

Goodwill is a nonprofit social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. This role will coordinate services and provide support and resources to individuals in need of transportation, housing, access to healthcare, and other social, cultural, and environmental conditions that impact individuals' lives.

Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Social Services Coordinator to join our Mission Services team.Goodwill is a nonprofit social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. Our vision is to be the leading resource for growth and development for those in our communities seeking to overcome barriers. We provide an inclusive, equitable, safe, and welcoming environment, and we believe in meeting people where they are with a hand up, not a handout.Job Summary:We are seeking an empathetic, resourceful, and highly motivated Social Services Coordinator to join our team. This role will coordinate services and provide support and resources to individuals in need of transportation, housing, access to healthcare, and other social, cultural, and environmental conditions that impact individuals' lives. You will also assist in developing unique programs to address identified community needs.This is an hourly position with a competitive benefits package that includes:<ul><li>4 weeks of paid time off per calendar year</li><li>Paid holidays</li><li>Medical, dental, & vision benefits at a fraction of the premium cost</li><li>Retirement planning with company match</li><li>Employer-paid Group Term Life and Disability Insurance</li><li>Employee Assistance Program</li></ul>Requirements:<ul><li>Associate degree or bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred</li><li>High school diploma and three years of experience providing vocational rehabilitation services will be considered in lieu of a degree</li><li>Ability to complete the State of Ohio Department of Developmental Disabilities provider training</li><li>Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP)</li><li>Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served</li><li>Travel is required within communities served and may include transporting the individual served, as necessary</li><li>Must have a valid driver's license with five or fewer points and automotive insurance, and must regularly provide proof of automotive insurance</li><li>Certification in First Aid and CPR is required and can be provided if needed</li></ul>Background checks and FBI/BCI checks are required.Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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COMPASS Crisis Center - On-Call Victim Advocate Goodwill Industries of Gr. Cleveland & East Central Ohio

Chiropractic Advocate MAXIMUM POTENTIAL CHIROPRACTIC

Customer Advocate, Remote Disabled Veteran Solutions

Mission Services - Social Services Coordinator Goodwill Industries of Gr. Cleveland & East Central Ohio

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