Own internal team training and external agent/broker training, including continuing to build out customer service workflows and FAQ pages (via Looms, Arcade walkthroughs, etc.) and the broader training curriculum and enablement library — email templates, SLAs, recurring webinars, and train-the-trainer materials for downline enablement waves. Own the end-to-end integration of every acquired agency, from close to steady state — systems and data migration, CRM and agency management system cutover, book-of-business ingestion, commissions configuration, hierarchy mapping, carrier contracting, and GydeOS deployment, including campaign/AI Skill setup.