What You'll Do** + Partner with RSMs to build and maintain relationships with key customer stakeholders and lead strategic customer conversations + Serve as the Serials subject matter expert, delivering presentations, supporting complex sales cycles, and advising on serials strategy and workflows + Build and drive targeted account strategies in partnership with RSMs, including growth plans, retention strategies, and risk mitigation + Develop and execute strategic sales plans to achieve SSD revenue targets, aligned with regional and national priorities + Own renewal strategy for SSD accounts, proactively identifying risks, gaps, and expansion opportunities to retain and grow business + Identify and advance new sales opportunities, driving upsell and cross-sell efforts across publisher packages, title lists, and services + Collaborate closely with Account Services Managers, Customer Service, and Operations to ensure accurate renewals and a seamless customer experience + Maintain and manage a strong sales pipeline, ensuring accurate CRM reporting, forecasting, and opportunity progression + Monitor market trends, competitive activity, and customer feedback to inform sales strategy, product positioning, and ongoing improvements **Your Team** You will be welcomed as a member of the SSD Sales Manager, Serials Specialist team in the West. **About You** + 7+ years of sales experience, previous experience selling into the academic market is preferred, 7 years of library experience working with serials or acquisitions workflows, or a combination + Ability and willingness to travel up to 60% + Must have valid driver's license + Knowledge of Microsoft Office Suite: Word, PowerPoint, Excel, Teams, and Outlook + Live within the territory or near a major airport near the territory + Excellent communications skills, oral and written, and public speaking experience **What sets you apart** + Master's Degree in Library and Information Science (MLS/MLIS) + Selling into the academic library market within the serials segment is preferred + Knowledge of library journals collection development and market trends + Use or familiarity with CRM software + Strong organizational skills + Self-motivated, critical thinking skills, well organized, detail-oriented, flexible, creative, and thrives in a fast-paced environment + Ability to read, analyze, and interpret financial reports; ability to respond to common inquiries from customers or members of the business community and effectively present information to management and public groups **Pay Range** USD $122,695.00 - USD $175,280.00 /Yr.