Success in this role requires serving as the firmware SME for FA, enabling independent isolation of systemic system issues while owning interfaces with BIOS, BMC, silicon, validation, design, manufacturing, supplier quality, and customer-facing teams to drive corrective actions and improve platform quality. They should be comfortable leading structured debug, reviewing register dumps and logs, validating behavior with scopes and logic analyzers, defining diagnostic strategy, communicating clear RCA conclusions, and driving corrective actions across cross-functional engineering teams.