Product Support & Training Specialist New York Blood Center IncProduct Support & Training SpecialistRye, New York$85,000–$95,000 / yearFull timeDesign, develop, and deliver training programs for DAPI products—covering software applications, analytics dashboards, self-service data tools, and AI-powered features—tailored to the technical proficiency levels of different user groups across NYBCe divisions. Overview: Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners.
Embedded Systems Product Support Engineer Computer Task Group, IncEmbedded Systems Product Support EngineerNYRemote$42–$72 / hourInvestigate, reproduce, diagnose, and resolve complex technical issues across operating systems, hardware, software, networking, virtualization, development tools, and customer applications. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge.
Product Support Coordinator EarthCamProduct Support CoordinatorUpper Saddle River, NJThis customer facing role involves reviewing security footage, troubleshooting hardware, software, and network-related issues, assisting with system setup and product usage, and escalating complex problems with detailed technical documentation. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.
Product Support Engineer Sunbird Software, Inc.Product Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Lead, Product Support & Customer Experience National Research Group IncLead, Product Support & Customer ExperienceNew York, NY$120,000–$180,000 / yearThe Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement. 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
Product Assembly & Customer Support Specialist Triangle Manufacturing Company IncProduct Assembly & Customer Support SpecialistUpper Saddle River, NJEssential for tackle shops, serious anglers, and professionals, our line winders ensure perfectly spooled lines for fly fishing, freshwater fishing, offshore fishing, and everything in between. This role involves performing a variety of complex assembly operations on small to medium-sized electro-mechanical assemblies (or sub-assemblies) with strict tolerance requirements.
Product Support Engineer AmadeusProduct Support EngineerBogota, NJIn their capacity as Incident Support for Amadeus Hospitality products and solutions, these engineers are entrusted with conducting thorough incident analyses, resolving technical issues, and identifying potential product or platform deficiencies. Work with various Engineers to resolve production incidents, monitor production applications performance, servers, and network using a combination of monitoring tools to ensure availability.
Product Support Engineer Sunbird Software Inc.Product Support EngineerPiscataway, NJWhat is DCIM Software: www.sunbirddcim.com/what-dcim - What are customers saying about Sunbird: www.sunbirddcim.com/reviews - Why work at Sunbird: www.sunbirddcim.com/careers Powered by JazzHR. Sunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions.
Product Support Manager- Corporate Deposits - Vice President Morgan StanleyProduct Support Manager- Corporate Deposits - Vice PresidentNew York, New York$110,000–$190,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This role supports the operational execution and client onboarding of Morgan Stanley’s new corporate deposit product offering, including overnight and term deposit capabilities delivered through digital banking platforms.
Associate, Customer & Product Support AlphaSense, Inc.Associate, Customer & Product SupportNY$65,000–$81,000 / yearYou maintain a stable and professional home working environment equipped for high-level support, including the capacity for a dual-screen configuration (equipment provided by AlphaSense) to effectively manage complex workflows. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products.
Product Assembly & Customer Support Specialist Triangle ManufacturingProduct Assembly & Customer Support SpecialistUpper Saddle River, NJEssential for tackle shops, serious anglers, and professionals, our line winders ensure perfectly spooled lines for fly fishing, freshwater fishing, offshore fishing, and everything in between. This role involves performing a variety of complex assembly operations on small to medium-sized electro-mechanical assemblies (or sub-assemblies) with strict tolerance requirements.
Product Support Engineer Sunbird Software IncProduct Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Senior Advocate, Product Support Medallia IncSenior Advocate, Product SupportNY$74,400–$85,000 / yearMedallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Collaborate closely with the other global support regions - North and South America, Europe, Australia, and Asia - learning from peers, contributing to continuous improvement projects, and sharing creative ideas with leadership.
Corporate Vice President - IT Product Support Manager New York Life Insurance CoCorporate Vice President - IT Product Support ManagerNY$147,500–$211,000 / yearAcross technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last. This hands-on leadership role combines deep expertise in production support, AWS operations, incident management, and operational automation with the ability to leverage AI-enabled technologies to improve productivity, accelerate incident response, and enhance service delivery.
Engine Product Support Sales Manager H. O. Penn Machinery Company, Inc.Engine Product Support Sales ManagerBronx, NY$110,000–$135,000 / yearTake appropriate actions for significant growth opportunities by planning and controlling marketing strategies, tactics and sales techniques for promoting sales of CSA's and product support. Work effectively with Parts and Service Management to determine pricing of work, control costs and communicate work schedules in an all-win manner for all stakeholders.
Analyst, Product Support Holly (US)Analyst, Product SupportNew York, NY$85,000–$110,000 / yearToday, support is handled across the team; you'll drive scalability as we grow to the next 100+ agencies: tightening the playbooks, systems, and metrics so support stays fast and personal at many times the volume. You care whether someone actually gets unstuck, not just whether a ticket gets closed, and are patient with users who need plain, non-technical language and explanations.
NewStaff Product Designer, Support DoorDash IncStaff Product Designer, SupportNew York, NY$124,500–$183,000 / yearDesign solutions spanning multiple workflows and contribute to shared tools - prompt libraries, component generators, workflow automations - that improve productivity across teams; mentor peers on responsible AI use and contribute reusable frameworks adopted beyond your own team. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Senior Scientist -Product Support WerfenSenior Scientist -Product SupportOrangeburg, New York$110,000–$130,000 / yearFull timeResponsible for cross-functional collaboration for technical solutions related to released (on-market) product support primarily as well as working with R&D during new product development, with a focus on manufacturability and transfer into manufacturing. Technical leadership, problem solving skills, effective time management, team manage ment, effective in building cross-functional relationships and effective communication.
Product Design Director, Card Servicing and Support Platform Design Capital One Financial CorpProduct Design Director, Card Servicing and Support Platform DesignNew York, NY$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
Group Product Manager, Member Coverage & Support Platform Oscar HealthGroup Product Manager, Member Coverage & Support PlatformNew York, NY$180,504–$236,911.50 / yearThis role will own a large and technically complex product area spanning coverage data integrations and APIs, billing and payment workflows, and the tools our support teams use to resolve member issues. You will need to understand the whole machine, translate complex systems for non-technical audiences, and make thoughtful tradeoffs across member experience, operational performance, platform reliability, and business needs.