Strong technical aptitude to learn new systems and knowledge of MS Office Suite, CRM, and Product Management tech stack, such as Azure DevOps, Dragonboat, WalkMe, Miro, Confluence, or other similar technologies, platforms, and tools. Lead continuous product discovery efforts by partnering with Product Owners, UX, customers, and stakeholders to validate assumptions, uncover opportunities, and translate ambiguous initiatives into sequenced roadmap investments with clear discovery and delivery milestones.