The position interacts with multiple NNI internal functions, such as Omnichannel Campaign Operations, Marketing Operations, Market Development/HCP Engagement, Brand teams, Commercial Operations Planning, all business application teams, infrastructure operations, security, the global IT architecture team and the global analytics team, as well as external operational vendors and agencies. Leverages Technology Principles, Knowledge & Practices: Serves as the primary technical authority for the Adobe CX Platform, including Adobe Experience Manager (AEM) for web and content delivery, and Adobe Experience Platform (AEP) for customer data management, segmentation, activation, personalization, and journey orchestration.