ServiceNow integrations, Asset Management, Inventory Management, CMDB discovery, Webex, M365 Productivity Suite (O365), data analytics, VoIP telecommunications, Telecommunications Expense Management, contracts, Requests for Proposals (RFPs). Enterprise application configuration and testing: Experience with application configuration, implementation, and support, including software testing, test planning, test execution, defect management, and test automation using Worksoft or comparable tools.