Purpose of the role: MHIRJ's network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The CR&O Manager is responsible for managing the performance of all repair activities, deliver on schedule and meet budget obligations. Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, and warranty issues.