UNKNOWN

FEED

OTHER

Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. In absence of Store Manager, ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.

<div><strong>THE SALVATION ARMY "DOING THE MOST GOOD"</strong></div><div><strong>SANTA ROSA CA - RETAIL SALES ASSOCIATE / MATERIAL HANDLER.</strong></div><div><strong>PAY RATE: $21.21/ FULL TIME-BENEFITED.<br/></strong><br/></div><div><strong>ABOUT THE ARC:<br/></strong><br/></div><div>The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.<br/><br/></div><div><strong>ABOUT OUR RETAIL TEAM:<br/></strong><br/></div><div>Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “<em>Do The Most Good</em>” at our Seaside Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.<br/><br/></div><div><strong>THE SALVATION ARMY MISSION STATEMENT:<br/></strong><br/></div><div>The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.<br/><br/></div><div><strong>QUALIFICATIONS:</strong></div><ul><li>High School Diploma or equivalent.</li><li>Must have a minimum of 2 years previous Retail Management/Supervisory experience.</li><li>Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.</li><li>Must hold a valid Driver’s license, be able to show proof of insurance.</li><li>Must pass background check, which will include Criminal History and Sex Offender Registry.</li><li>Ability to communicate effectively with management, store employees, customers and donors.</li></ul><div><br/><strong>PHYSICAL REQUIREMENTS:</strong></div><ul><li>Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.</li><li>Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.</li><li>Ability to operate a telephone.</li><li>Ability to lift up to 50 lbs.</li><li>Ability to perform various repetitive motion tasks.</li></ul><div><br/><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></div><ul><li>Takes an active role and partners with the Store Manager in the day-to-day operation of the store.</li><li>Assumes responsibility for all day to day store operations in the absence of the Store Manager.</li><li>Provides coaching, training and development to the Store Employees.</li><li>Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.</li><li>In absence of Store Manager, coordinate daily morning and shift change team meetings.</li><li>Supervise employees in performance of duties to ensure compliance with published directives and guidelines.</li><li>Provide training for new personnel on store policies and procedures by The Salvation Army. Assistant Store Manager Job Description.</li><li>In absence of Store Manager, communicate any personnel issues with District Sales Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.</li><li>Completes all tasks as assigned by the Store Manager; District Sales Manager; Command Retail Directors and Command Administration.</li><li>Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.</li><li>Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand. Store is at CNO standards. Ensure timely completion of regular and accurate Rag Out from the sales floor.</li><li>BRP (Back Room Processing) - In absence of Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures/Job Description.</li><li>In absence of Store Manager, ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.</li><li>Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.</li><li>Attends Monthly Store Meetings.</li><li>Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store.</li><li>Meetings with store teams.</li><li>Responsible for the protection of property and building.</li><li>May transfer from store to store at the direction of Command Retail Directors and Command Administration.</li><li>Implement appropriate loss prevention measures.</li><li>20. Other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.</li></ul>

The Salvation Army

Store Manager - Salvation Army Santa Rosa Store

Banking Services

Coaching

Communication Skills

Community Relations

Customer Support/Service

Develop and Maintain Customers

Donor Relations

Driver's License

Funding

Furniture

Government Regulations

High School Diploma

Insurance

Inventory Levels

Lift/Move 50 Pounds

Loss Prevention

Maintain Compliance

Material Moving

Merchandising

Organizational Skills

People Management

Performance Reviews

Physical Demands

Problem Solving Skills

Program Evaluation

Regional Sales

Regulatory Compliance

Retail

Retail Management

Retail Sales

Sales

Sales Management

Schedule Development

Staff Policies

Staff Training

Standard Operating Procedures (SOP)

Team Player

Time Management

Training/Teaching

Workplace Issues

Betterteam

Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

<div><strong>SAN RAFAEL CA - RETAIL SALES LEAD - Part Time, 25 hours weekly<br/>PAY RATE: 19.68 Hourly.<br/></strong><br/></div><div><strong>ABOUT THE ARC:</strong></div><div>The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.  The organization is indebted to and dependent on the diligence and devotion of its employees.<br/><br/></div><div><strong>ABOUT OUR RETAIL TEAM:</strong></div><div>Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “<em>Do The Most Good</em>” at our Gilroy Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. <br/><br/></div><div><strong>EMPLOYEE BENEFITS OFFERED:</strong></div><ul><li>Opportunity for career growth.</li><li>Paid time off.</li><li>Employee Discounts.</li><li>Employee Referral Bonuses.<br/><br/></li></ul><div><strong>As our enthusiastic and hardworking SALES LEAD, you will be responsible for (but not limited to):</strong></div><ul><li>Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.</li><li>Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.</li><li>Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.</li><li>In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.</li><li>Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.</li><li>BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.</li><li>Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.</li><li>In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security.</li><li>Ensure building is secured during non-operating hours with alarm system arming and alert protocol.</li><li>Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings.</li><li>May transfer or be relocated to other stores based on business needs.</li><li>Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.</li></ul><div><br/></div><div><strong>POSITION OBJECTIVES:</strong></div><ul><li>To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.</li><li>Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.</li><li>Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.</li><li>Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.</li></ul><div><br/><strong>Qualifications to be considered for this position:</strong></div><ul><li>High School diploma/GED.</li><li>Must have a minimum of one-year previous retail experience and Supervisory experience preferred.</li><li>Must pass background check, which will include Criminal History and Sex Offender Registry.</li><li>Ability to communicate effectively with management, fellow store employees, customers, and donors. </li></ul><div><br/><strong>Physical Demands:</strong></div><ul><li>Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.</li><li>Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.</li><li>Ability to lift up to 50lbs.</li><li>Ability to perform various repetitive motion tasks.</li></ul><div><br/><strong>CORE COMPETENCIES:</strong></div><ul><li><strong>Problem Solving</strong> – Identify & resolve problems promptly; gather, analyze information, and develop solutions.</li><li><strong>Oral Communication</strong> - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.</li><li><strong>Written Communication</strong> - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.</li><li><strong>Teamwork</strong> – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.<br/><br/></li></ul><div><strong>Schedule:</strong></div><div>Our stores operate 7 days per week.  Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Sales Leads may be scheduled to work any part time shift including evenings, weekends, and holidays.</div>

Sales Lead - Salvation Army San Rafael Thrift Store

Analysis Skills

Budgeting

Customer Experience

Customer Satisfaction

Expense Management

Identify Issues

Inventory Management

Mentoring

Operations

Operations Management

Performance Analysis

Performance Metrics

Presentation/Verbal Skills

Profit & Loss

Revenue Growth

Sales Operations

Security Equipment

Set Goals

Shipping/Receiving

Storage Area Network (SAN)

Strategic Planning

Team Building

Team Lead/Manager

Warehousing

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Store Manager - Salvation Army Santa Rosa StoreThe Salvation Army

Sales Lead - Salvation Army San Rafael Thrift StoreThe Salvation Army

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