2)Take messages for physicians, administration, managers, as a courtesy, when necessary 3)Accurately provide various general information to patients, staff, physicians, and the public, including, but not limited to; patient room numbers by referring to the AmCom computer system, physician office and service telephone numbers, visiting hours, hospital and professional building addresses, specific department and/or extension numbers to call for specific information or complaints, phone operation and paging instructions, pager numbers, by referring to directories or computer terminal. Maintain department logs for various department procedures, equipment/ pagers/keys that Telecommunications releases for use by hospital staff 3)Maintain house physician's pagers, keys for Telecommunications equipment room and physician's call room, and register for sign out and return of all the aforementioned for referral, and to insure accountability for unreturned pagers and/or keys.