Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) MECU of Baltimore IncAccount Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Part- Time Account Service Representative I/II (Call Center) - Inbound MECU of Baltimore IncPart- Time Account Service Representative I/II (Call Center) - InboundBaltimore, MD$20–$21.59 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Antwerpen Toyota Service Call Center Antwerpen Auton GroupAntwerpen Toyota Service Call CenterClarksville, MD$15–$22 / hourOur Antwerpen Toyota Service Call Center plays a key role in maintaining our commitment to excellence by delivering seamless customer support and service scheduling. In this role, you will be the first point of contact for customers seeking service appointments, providing exceptional support and ensuring a positive experience for all clients.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceBaltimore, MD$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHABaltimore, MD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Specialist HEALTH CARE FOR THE HOMELESS, INC.Call Center SpecialistBaltimore, MDWhether you're scheduling appointments, answering questions, or helping someone navigate our services, your compassion and professionalism will help create a positive experience for every caller. If you're a strong communicator who enjoys solving problems, thrives in a fast-paced environment, and believes everyone deserves access to quality health care, we'd love to meet you.
Lead Call Center Representative Advantia Health LLCLead Call Center RepresentativeChevy Chase, MD$23–$24 / hourReiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. About Reiter, Hill & Johnson: Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Call Center Coordinator The Centers for Advanced Orthopaedics LLCall Center CoordinatorRockville, MDPart timeThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.
Call Center Agent ConsultNetCall Center AgentRockville, MDFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. We are seeking customer-focused professionals to join a high-volume Support Center responsible for assisting investors, registered representatives, and other financial industry professionals.
Call Center Operator - Healthcare Mercy Medical CenterCall Center Operator - HealthcareBaltimore, MarylandMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.
Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit UnionCall Center Hybrid Position - Digital Member Support RepKensington, MDFull timeWill be required to work periodic Saturdays to provide coverage while branches are openExcellent verbal and written communication skillsProfessional eServices mannerAbility to work in a high volume environmentAbility to manage multiple projectsGood organizational skillsSignificant level of trust, confidentiality, tact and diplomacy are requiredStrong attention to detailProficiency with MS Office including Outlook, Word & Excel. Position ResponsibilitiesMember Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone.
Call Center Representative Prism Vision GroupCall Center RepresentativeHavre De Grace, Maryland$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Senior Call Center Agent Window Nation, Inc.Senior Call Center AgentFulton, MDAnswers questions, provides feedback, and actively supports other Agents by assisting in Home Ownership Chat, Assistance Chat, emails, etc. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Call Center-Dietitian Assistant Johns Hopkins Medical Management CorporationCall Center-Dietitian AssistantBaltimore, MarylandResponsibilities include processing patient meal orders, entering menu information, printing meal tickets, generating production and tube feeding reports, and delivering exceptional customer service to patients, visitors, and hospital staff. The Dietitian Assistant supports the Food and Nutrition Services Department by assisting patients with meal ordering and providing administrative support in a fast-paced call center environment.
Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.Actionet, Inc. Careers - Call Center (Tier 1) ManagerRockville, MDActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
Call Center Representative (Hybrid) KureSmart Pain Management LLCCall Center Representative (Hybrid)Annapolis, MD$16–$18 / hourDuties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.
Call Center Sales Representative Mariner Finance LLCCall Center Sales RepresentativeMD$18–$23 / hourEmployee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Medical Call Center Representative MedVanta CareersMedical Call Center RepresentativeBethesda, Maryland$18–$20 / hourThrough a combination of innovative technology, clinical expertise, data-driven insights, and care navigation services, MedVanta delivers solutions that support prevention, performance, treatment, recovery, and long-term musculoskeletal health. MedVanta is the nation's largest physician-owned musculoskeletal (MSK) platform, dedicated to helping individuals prevent injuries, improve movement, recover from musculoskeletal conditions, and access high-quality MSK care.
Call Center Representative (Chesapeake Specialty Care) University of Maryland Faculty Physicians IncCall Center Representative (Chesapeake Specialty Care)Baltimore, MDExact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. Duties include scheduling appointments, documenting patient requests and information, coordinating work efforts with team members, and maintaining knowledge of office protocols and physician schedules.