Skills/Specialties/Technology: Strong communication and customer service skills, ability to work effectively under pressure in a fast-paced environment, teamwork, basic computer literacy, intermediate Excel skills, EMR/healthcare software, and medical terminology. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.