Benefits and Incentives · Heavily subsidized comprehensive medical, dental and vision insurance coverage · Supplemental Health Plans (accidental, critical illness, hospital) · Town paid Basic Life and AD&D coverage · Employee Assistance Program (EAP) · 12 weeks of PFML (Paid Family Medical Leave), partially subsidized by the Town. · Navigate a wide range of personalities, communication styles, and customer needs with patience, professionalism, and sound judgment, including de-escalating frustrated or challenging interactions and determining when additional support or escalation is appropriate.