NewAssistant Store Manager Apro, LLCAssistant Store ManagerSt. Peters, MOAbility to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. The Assistant Store Manager is a leadership role that supports the Store Manager in all store operations and ensures a safe and customer-focused environment at all times.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerGlen Carbon, IL$19–$19.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sAlton, IL$17–$17.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewAssistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritSt. Peters, MO$17.25–$17.50 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
NewAssistant Manager Pure HockeyAssistant ManagerKirkwood, MO$37,500–$52,500 / yearPartner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training.
NewFood Service Manager Apro, LLCFood Service ManagerSt. Louis, MOAs a Food Service Manager, you will manage, direct, and supervise the daily operations of a quick service restaurant operated by United Pacific, to include ensuring that the facility is staffed, and schedules are created to meet business needs. You will coach, train, and develop a team of Assistant Manager and Food Service Associates, champion company goals and operating initiatives and drive sales.
NewAssistant Branch Manager Trainee Thillens IncAssistant Branch Manager TraineeBelleville, IL$22–$26 / hourThe Assistant Branch Manager Trainee role is a paid leadership-track position designed to develop future Assistant Branch Managers and Branch Managers in a secure, regulated environment. Description: We are one of the largest independently owned armored transportation and cash-logistics companies in the Midwest, operating multiple branches across Illinois and Wisconsin — and we’re growing fast.
NewAssistant Manager Valvoline IncAssistant ManagerWeldon Spring, MOresponsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
NewRetail Sales Manager Dobbs Tire And Auto CentersRetail Sales ManagerEdwardsville, ILp>OURMISSION:To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. The Retail Sales Manager plays a key role in driving sales performance and delivering exceptional customer experiences in a fast-paced automotive service environment.
Retail Assistant Store Manager The ODP CorpRetail Assistant Store ManagerManchester, MOAbout The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Assistant store manager store1111 CNG HoldingsAssistant store manager store1111Arnold, Missourili>Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Retail Sales Manager (Assistant Store Manager - New Store Opening!) CK Hutchison Holdings LtdRetail Sales Manager (Assistant Store Manager - New Store Opening!)O'Fallon, MOWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Assistant Store Manager PVH CorpAssistant Store ManagerChesterfield, MOIn addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. Key Holder & Leader on Duty: As an Assistant Manager, you will lead store operations, including opening and closing procedures, managing day-to-day performance, coaching associates, and supporting the Brand in driving an exceptional store experience.
NewOn The Run - Assistant Store Manager Wallis CompaniesOn The Run - Assistant Store ManagerChesterfield, MOTechnology, Tools, And Equipment: *Computer, *Microsoft Office, *Cash Register, *Telephone, *Safe, *ATM, *Other equipment necessary for convenience store operations, *Other equipment necessary for food service operations, *Copy/Printer/Fax, *Hepatitis A vaccination where required. Language Skills: *Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public.
NewDirt Cheap - Assistant Store Manager Wallis CompaniesDirt Cheap - Assistant Store ManagerWest Alton, MOTechnology, Tools, And Equipment: *Computer, *Microsoft Office, *Cash Register, *Telephone, *Safe, *ATM, *Other equipment necessary for convenience store operations, *Other equipment necessary for food service operations, *Copy/Printer/Fax, *Hepatitis A vaccination where required. Language Skills: *Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public.
Assistant Store Manager Chesterfield MO Wild Birds Unlimited of ChesterfieldAssistant Store Manager Chesterfield MOChesterfield, MOAs an Assistant Manager at Wild Birds Unlimited, you will play a vital role in creating a welcoming and informative environment for our customers while supporting the Store Manager in achieving operational excellence. You will be responsible for assisting with daily store operations, providing exceptional customer service, and sharing your knowledge and enthusiasm for birds and nature with our valued customers.
Assistant Store Manager - Fairview Heights, Fairview Heights, IL DTLRAssistant Store Manager - Fairview Heights, Fairview Heights, ILFairview Heights, IllinoisThe primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
Assistant Store Manager Citi Trends, Inc.Assistant Store ManagerFlorissant, MOCITITRENDS is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts.
Assistant Store Manager (Full-time) - Edwardsville, IL HibbettAssistant Store Manager (Full-time) - Edwardsville, ILEdwardsville, IllinoisThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Bridgeton, MO HibbettAssistant Store Manager (Full-time) - Bridgeton, MOBridgeton, MissouriThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - ST. Louis, MO HibbettAssistant Store Manager (Full-time) - ST. Louis, MOSt Louis, MissouriThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Saint Charles, MO HibbettAssistant Store Manager (Full-time) - Saint Charles, MOSaint Charles, MissouriThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Granite City, IL HibbettAssistant Store Manager (Full-time) - Granite City, ILGranite City, IllinoisThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Florissant, MO HibbettAssistant Store Manager (Full-time) - Florissant, MOFlorissant, MissouriThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Alton, IL HibbettAssistant Store Manager (Full-time) - Alton, ILAlton, IllinoisThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Homewood, AL HibbettAssistant Store Manager (Full-time) - Homewood, ALWildwood, AlabamaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - St. Louis, MO HibbettAssistant Store Manager (Full-time) - St. Louis, MOSaint Louis, MissouriThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerSt. Ann, MissouriFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Assistant Store Manager (Bilingual) Community Choice Financial Family of BrandsAssistant Store Manager (Bilingual)O'Fallon, MissouriFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Assistant Store Manager St. Peters 1130 CNG HoldingsAssistant Store Manager St. Peters 1130Saint Peters, Missourili>Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Assistant Store Manager - 2539 CNG HoldingsAssistant Store Manager - 2539Saint Louis, Missourili>Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Assistant Store Manager 2233 CNG HoldingsAssistant Store Manager 2233Saint Louis, MissouriHandle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Assistant Store Manager - Wentzville, MO CNG HoldingsAssistant Store Manager - Wentzville, MOWentzville, MissouriHandle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Assistant store manager store1111 CNG Holdings IncAssistant store manager store1111Arnold, MOHandle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer,and other cash handling requirements;may be responsible for bank deposits or bank pick-ups. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
NewAssistant Store Manager The Salvation Army USAAssistant Store ManagerBallwin, MOIn this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled.
NewDirt Cheap - Fast Track Assistant Store Manager Wallis CompaniesDirt Cheap - Fast Track Assistant Store ManagerO'Fallon, MOProperly post all hours worked and sign verifying all hours worked; Follow the work schedule as posted, unless a change is deemed necessary by management; *Work an irregular schedule, including evenings and weekends; *Assist in covering shifts with sometimes with short notice. Immediately contact Store Manager, Territory Manager or Human Resources when employee or customer injury occurs on Company property; *Report all accidents, maintenance issues and customer incidents to Store Manager immediately and complete proper paperwork and communicate through logbook.
NewOn The Run - Fast Track Assistant Store Manager Wallis CompaniesOn The Run - Fast Track Assistant Store ManagerBarnhart, MOProperly post all hours worked and sign verifying all hours worked; Follow the work schedule as posted, unless a change is deemed necessary by management; *Work an irregular schedule, including evenings and weekends; *Assist in covering shifts with sometimes with short notice. Immediately contact Store Manager, Territory Manager or Human Resources when employee or customer injury occurs on Company property; *Report all accidents, maintenance issues and customer incidents to Store Manager immediately and complete proper paperwork and communicate through logbook.
Retail Sales Manager (Assistant Store Manager - New Store Opening!) Savers / Value VillageRetail Sales Manager (Assistant Store Manager - New Store Opening!)O'Fallon, MOWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Assistant Store Manager Comoto Holdings, Inc.Assistant Store ManagerSt. Louis, MO$17–$22 / hourComoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences. As an Assistant Store Manager (ASM), you will share responsibility for managing the store's team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service.
NewRetail Assistant Store Manager - 0421 First Cash, Inc.Retail Assistant Store Manager - 0421St. Louis, MO$2–$8 / hourp style="margin-top:0pt;margin-left:54pt;margin-bottom:0pt;text-indent:-36pt;line-height:108%;font-size:13pt">• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). • Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, and local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
Retail Assistant Store Manager - 0074 First Cash, Inc.Retail Assistant Store Manager - 0074Hazelwood, MO$2–$8 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
Retail Assistant Store Manager - 3760 First Cash, Inc.Retail Assistant Store Manager - 3760Collinsville, IL$2–$8 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
NewRetail Assistant Store Manager - 2957 First Cash, Inc.Retail Assistant Store Manager - 2957Hazelwood, MO$2–$8 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
Assistant Store Manager The Normal BrandAssistant Store ManagerKirkwood, MOWe're hiring for our retail brick-and-mortar store in Kirkwood and want a hardworking, personable, goal oriented Assistant Store Manager. The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US.
Assistant Store Manager Chesterfield MO Wild Birds UnlimitedAssistant Store Manager Chesterfield MOChesterfield, MissouriAs an Assistant Manager at Wild Birds Unlimited, you will play a vital role in creating a welcoming and informative environment for our customers while supporting the Store Manager in achieving operational excellence. You will be responsible for assisting with daily store operations, providing exceptional customer service, and sharing your knowledge and enthusiasm for birds and nature with our valued customers.
NewAssistant Store Manager 7838 Extra Space StorageAssistant Store Manager 7838Belleville, IL$17.50–$18 / hourThe Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.
NewFull Time Assistant Store Manager (Store 6297) GameStopFull Time Assistant Store Manager (Store 6297)Arnold, MOul>Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
NewFull Time Assistant Store Manager (Store 5076) GameStopFull Time Assistant Store Manager (Store 5076)O Fallon, ILProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Assistant Store Manager 7759 Extra Space Storage IncAssistant Store Manager 7759MOp>If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Assistant Store Manager - 7842 Extra Space Storage IncAssistant Store Manager - 7842MOp>If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.