Implementation Manager- Customer Care Transformation Zurn Elkay Water Solutions CorpImplementation Manager- Customer Care TransformationDowners Grove, IL$86,000–$119,000 / yearNamed by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. This role is responsible for implementing new initiatives, leading change management efforts, and owning KPI/reporting frameworks while ensuring a strong focus on customer outreach and CSAT performance.
NewCustomer Care Advisor Busey BankCustomer Care AdvisorJoliet, Illinois$19–$21 / hourBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place.
Director, Business Optimization - Global Customer Care Operations Danaher CorpDirector, Business Optimization - Global Customer Care OperationsDeer Park, IL$170,000–$190,000 / yearBachelor's Degree with 10+ years OR Associate's Degree with 12+ years OR High School Diploma/GED with 14+ years leadership experience in Customer Care, Customer Operations, Commercial Operations, Business Process Excellence, Order Management, Workforce Planning, or related operational functions, ideally within large, complex, matrixed organizations with global or multi-regional scope. Proven ability to build workforce planning models and learning & development programs for operational teams, while partnering cross-functionally with Sales, Commercial Operations, Supply Chain, Finance, IT, and Quality to resolve customer-impacting process and operational issues with formal continuous improvement certification e.g.
NewCustomer Care Coordinator-Order Experience I United Seating & MobilityCustomer Care Coordinator-Order Experience ILombard, WI$19.97–$25.96 / hourAs North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. KEY RESPONSIBILITIES: Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
Customer Care Specialist SaiaCustomer Care SpecialistChicago, IllinoisRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care CSI Specialist Ed Napleton Automotive GroupCustomer Care CSI SpecialistOakbrook Terrace, IL$41,600–$52,000 / yearFollowing the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns. This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.
Customer Care Specialist FocusCustomer Care SpecialistChicago, IL$60,000–$65,000 / yearFull timeCompany: Accurate Perforating Co 3636 S Kedzie Ave, Chicago, IL 60632Pay: $60k-$65kPosition SummaryCustomer Care Specialist is responsible for providing exceptional customer service while accurately processing customer orders from receipt through shipment. This role serves as the primary point of contact for customers, ensuring timely communication, accurate order entry, and coordination between sales, production, shipping, and accounting.
Customer Care Dispatcher with Inventory & Troubleshooting Focus QUINLAN ALARM SYSTEMS INCCustomer Care Dispatcher with Inventory & Troubleshooting FocusMokena, ILPart timeIn this role, your work directly supports both our customers and field operations—helping protect what matters most. If you’re detail-oriented, tech-savvy, and enjoy solving problems while helping customers, we’d love to meet you.
NewCustomer Care Rep. 1 Revere Electric Supply CoCustomer Care Rep. 1Buffalo Grove, IL$19.85–$23.30 / hourProactively communicates with customers regarding all aspects of order management, including but not limited to pricing, availability, delivery, expediting and proactive order maintenance. Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorChicago, IllinoisIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Representative 1 Johnson Service GroupCustomer Care Representative 1Naperville, ILManage day-to-day relationships with key internal stakeholder groups/departments and state and local agencies by building and maintaining healthy relationships that foster new or improved opportunities to better serve customers . In addition, this candidate will foster and maintain relationships with local community action agencies, and other key internal and external stakeholders focused on the same mission of increasing affordability solutions for economically vulnerable communities in need.
Manager, Customer Care DanaherManager, Customer CareDeer Park, IL$115,000–$130,000 / yearProven experience managing customer orders throughout the order lifecycle, including order entry, backlog management, and issue resolution with equivalent years of experience leading, developing, and performance management of a team including ownership of the annual associate performance reviews. Responsible for strategic oversight of backlog, past-due orders, and overall order management activities, utilizing data-driven analysis and cross-functional engagement to optimize order flow, improve on-time delivery performance, and enhance customer experience.
Customer Care Manager Covista IncCustomer Care ManagerLisle, IL$60,000–$70,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Customer Care Coordinator - Delivery Sched. I (CCCDSI) NumotionCustomer Care Coordinator - Delivery Sched. I (CCCDSI)Lombard, ILFull timeAs North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling, enters and maintains accurate data in all applicable order tracking systems.
Supervisor, Operations (Customer Care) Central States FundsSupervisor, Operations (Customer Care)Chicago, Illinois$74,000–$85,000 / yearFull timeThe Supervisor, Operations leads daily CustomerCare Center contact center operations and supervises Benefits Specialists and Teamleaders to achieve service, quality, productivity, compliance, and member experience objectives. Serves as a resource for escalated member issues and collaborates with leadership to support service delivery, workforce effectiveness, and continuous improvement.
Customer Care & Sales Specialist CrosswayCustomer Care & Sales SpecialistWheaton, IllinoisCommitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills.
Customer Care Manager M/I HomesCustomer Care ManagerArlington Heights, ILHigh school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Bella Baby & Joy Parenting Club Customer Care Specialist Bella Baby PhotographyBella Baby & Joy Parenting Club Customer Care SpecialistNaperville, ILMeaningful and Purposeful Work: We're honored to play an important role in supporting families during some of their most memorable experiences, creating a lasting impact through your care and service. Our Team is a dynamic and essential part of our operation, providing unwavering support to our talented photographers, clients, and management teams.
Supervisor, Customer Care Envoy Air IncSupervisor, Customer CareChicago, IL$51,000–$56,500 / yearEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistChicago, ILJoin us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective The Customer Care and Dispute Specialist is the primary "problem solver" for all invoice discrepancies originating at the territory, site, or customer level. The primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction.