Customer Support Engineering HireTalentCustomer Support EngineeringSterling Heights, MIThis role is responsible for supporting product quality, resolving issues in real-time, and maintaining strong customer relationships through on-site presence and technical expertise. We are seeking an experienced Customer Support Engineer to serve as a key liaison between a manufacturing facility and a customer plant.
Quality - Service Lane Advisor LancesoftQuality - Service Lane AdvisorAuburn Hills, MI$21Repair Orders: Prepare detailed repair orders with descriptions of problems, repairs needed, and associated costs. Key Responsibilities:Customer Interaction: Greet customers and listen to and capture their concerns about their vehicles.
Sr. Service Representative - Field Ops Pyramid Consulting, IncSr. Service Representative - Field OpsDetroit, MI$14–$24 / hourKey Responsibilities: Perform various duties as required by work function: Truck and Van Driver; Projects; Equipment Receiving; IMAC Workorders; Network Projects; Shipping, and Inventory Control. Ability to handle continuous interruptions and multiple tasks throughout the day, while managing workload and deadlines.
Quality - Warranty Data Analyst LancesoftQuality - Warranty Data AnalystAuburn Hills, MI$50This role focuses on identifying high-impact warranty issues, enabling rapid root cause investigation, and supporting cross-functional teams to reduce 3MIS and improve overall supplier quality performance. Position Summary: The SQ Warranty Analyst is responsible for supporting warranty performance analysis and driving corrective actions aligned with the organization’s Time to Fix (TTF) GIMS initiative.
Plumbing Customer Service Rep Fathom Plumbing SolutionsPlumbing Customer Service RepAnn Arbor, MI$18–$28 / hourFull timeOUR IDEAL PLUMBING CUSTOMER SERVICE REPCSR, dispatch, or administrative experience (home services a plus)Friendly, outgoing, and positive attitudeDetail-oriented and an active listenerAbility to follow a call script and capture key customer/job informationStrong, calm, and confident phone presenceHigh accountability, strong organization, and multitasking skills under pressurePreferred:Proficiency with technology; ServiceTitan and Google Suite preferredExperience in residential home services (plumbing, HVAC, electrical)Familiarity with membership/maintenance agreement salesComfortable handling inbound call volume without relying on a scriptABOUT USProudly serving Ann Arbor and Washtenaw County, we deliver top-quality plumbing solutions backed by a deep commitment to our team's success. Daily tasks include communicating schedule changes to the field team, entering jobs and maintaining detailed notes within ServiceTitan, following up on estimates, assisting with invoices and QuickBooks coordination, and tracking key operational metrics.
Office Assistant LancesoftOffice AssistantDearborn, MI$17.50Pants: slacks or jeans, must be in good repair with no rips, tears, holes, stains, patchwork, NO tights, yoga pants, sweatpants. Daily the temp will be opening/sorting mail, auditing digital documents for accuracy, digitizing physical papers on the scanners.
Customer Relations Specialist SMS Group of CompaniesCustomer Relations SpecialistDetroit, MIThe Customer Relations Specialist will maintain a positive attitude along with providing clear communications as well as knowledge of the programs, which provides each customer with the ultimate customer service experience. Log all customer calls in the CRM application and update the application with modifications or changes (i.e., appointments, reschedules, cancellations, and customer incidents) and present the status of all current and prospective customers.
Senior Audit Associate (Client Service) Doeren Mayhew CPAs and AdvisorsSenior Audit Associate (Client Service)Troy, MIThe role serves as a trusted advisor to clients, exercises professional judgment on accounting and assurance matters, supports engagement quality and profitability objectives, and contributes to employee development through coaching, mentoring, and leadership. Plan and manage smaller engagements or sections of the audit; ensuring that projects are at or below budget (i.e. communicating with associates on scheduling issues or delays, mitigating excessive billable hours posted to WIP.
Customer Service Workforce Manager-WFM Strategy Consultant LancesoftCustomer Service Workforce Manager-WFM Strategy ConsultantDetroit, MI$0.73The ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1, 000 representatives. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals.
Front Desk Receptionist - Part Time America's BestFront Desk Receptionist - Part TimeAuburn Hills, MIPart timeAs the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
Consultant HR Client Relations LancesoftConsultant HR Client RelationsDetroit, MI$37This role collaborates closely with business leaders and HR teams to support the achievement of strategic objectives by delivering comprehensive HR services. Key Responsibilities Assess the human resources implications of business unit strategies, goals, and operational needs, and communicate insights effectively to leadership.
Office Services Specialist LancesoftOffice Services SpecialistFarmington Hills, MI$17.02Light Multi-Function Printer (MFP) troubleshooting like clearing paper jams, changing toner, ordering supplies, and requesting service if beyond our capability to resolve. While the majority of the day may be desk work, there are times when they will have to stand extended times (30 minutess-1 hr) while using the inserters and postage machines.
Front Desk Receptionist SMS Group of CompaniesFront Desk ReceptionistDetroit, MIThe Receptionist is responsible for greeting visitors, answering and directing incoming calls, managing correspondence, maintaining office organization, and providing administrative support to leadership and staff. The ideal candidate is professional, organized, customer-focused, and capable of managing multiple priorities in a fast-paced office environment.
Senior On-Site Service Specialist - Managed Services Onsite LancesoftSenior On-Site Service Specialist - Managed Services OnsiteDearborn, MI$17.50Pants: slacks or jeans, must be in good repair with no rips, tears, holes, stains, patchwork, NO tights, yoga pants, sweatpants. Daily the candidate will be opening/sorting mail, auditing digital documents for accuracy, digitizing physical papers on the scanners.
Social Media Customer Relationship Specialist - Remote Conexess Group, LLCSocial Media Customer Relationship Specialist - Remotewarren, MIRemoteAdhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach. • Answer inbound comments from customers in need of assistance from Social Media platforms including Facebook, Twitter, Instagram, Google Play, App Store.
Sr. Executive Assistant to C Suite VenteonSr. Executive Assistant to C SuiteMI$100,000–$125,000 / yearRole is responsible for ensuring CEO s time, priorities, workflows, and communications are optimized for maximum impact while also leading select projects that advance organizational effectiveness. Strong critical thinking, decision making, and problem solving skills in a dynamic environment with the ability to anticipate needs, propose solutions proactively, and resolve issues independently.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Executive Assistant Integrated Autism CentersExecutive AssistantClinton Township, Michigan$23–$26Key Responsibilities: Claims Submission: Prepare and submit clean claims for ABA, speech, and OT services to commercial payers and Medicaid; verify CPT codes, modifiers, units, and documentation before submission. Working knowledge of CPT/ICD-10 coding, modifiers, and payer-specific billing rules; familiarity with BCBSM, Blue Care Network, HAP, UHC/Optum, Priority Health, and Michigan Medicaid is a strong plus.
Receptionist Integrated Autism CentersReceptionistWarren, Michigan$19–$22The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy. Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
Accounting Clerk / Receptionist VenteonAccounting Clerk / ReceptionistRoseville, MI$21–$23 / hourAt Venteon and Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today. Minimum 3 years of work experience in Accounting that includes processing vendor invoices and supporting the billing/payment process.