UNKNOWN

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Ability to meet deadlines, monitor and assess performance within deadlines and utilize resources appropriately to ensure accurate and timely deliverables. Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content.

Job Title: Diagnostic Engineer /Customer Service Technical Content author 
Location: 
Woodridge, Illinois 
Onsite/ Remote: Day 1 Onsite at customer location 
Job Description: Diagnostic Engineer /Customer Service Technical Content author 
Experienced in vehicle mechanics for more than 4 years at service advisor or at dealership 
Experience in automotive/truck support aftermarket services 
To identify gaps between recalls and service content or repair information available for that. And provide solution accordingly. 
Prior hands on automotive/diesel experience working with step based published diagnostics 
Microsoft familiarization (Outlook, TEAMS, Excel, PowerPoint, etc.) 
Comprehends dealer facing step-based diagnostics 
Willingness to get to the root cause of the problem 
Willingness to identify problems while also proposing solutions 
Communicate effectively through phone, email, or chat 
Wanting to make a difference and challenge the process 
Being well organized and tracking identified items inside a repository 
Ability to meet deadlines, monitor and assess performance within deadlines and utilize resources appropriately to ensure accurate and timely deliverables 
Ability to multitask, prioritize tasks, and interface with many personalities 
Strong communication skills: ability to take complex engineering concepts and explain them at an appropriate audience level 
Experience with vehicle recalls and provide corrective action plans 
Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content 
Strong Technical Diagnostic Step Based Understanding 
Strong Root Causal Understanding (LEAN, 5 Why's, 6 Sigma) 
Strong Attention to Detail (Comparing, Investigating, Identifying) 
Customer Focused (What's The Right Thing To Do) 
Good understanding of Agile environment 
Excellent verbal and written communication skills 
To work with cross-functional Teams 
Ability to Multi-task on various projects 
Strong MS Office tools experience including, Word, Excel, SharePoint and OneNote 
Extremely Organized on tasks (What Are You Working On, What Are You Waiting On, What Do You Need Help With, What Is Next In Line) 
Understanding of structured authoring (DITA) and basic knowledge of Arbortext 
Knowledge of automotive system theory, in any or all the following areas: 
Electronic and electrical fundamentals 
Mechanical procedures 
Modern automotive systems 
“*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. 
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at 
*** 
.”

Yantran LLC

JD Diagnostic Engineer /Customer Service Technical Content author

Agile Programming Methodologies

Arbortext

Automotive Industry

Communication Skills

Corrective Action

Cross-Functional

Customer Relations

Customer Support/Service

Data Collection

Detail Oriented

Establish Priorities

Identify Issues

Lean Six Sigma

Microsoft Excel

Microsoft Office

Microsoft SharePoint

Microsoft Word

Multitasking

Organizational Skills

Performance Analysis

Presentation/Verbal Skills

Six Sigma

Technical Writing

Time Management

Writing Skills

jobdiva

OTHER

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Position Summary: This role provides advanced support to the Quality department in the area(s) of regulatory affairs and acts as a senior member of the Quality team to meet the goals and objectives of the department and potentially other service lines.

YEAR

Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
This role provides advanced support to the Quality department in the area(s) of regulatory affairs and acts as a senior member of the Quality team to meet the goals and objectives of the department and potentially other service lines. This role supports the overall quality program and serves as a liaison between the Regulatory Affairs/Quality team and other service lines of Versiti. He/she/they partners with service lines to provide regulatory affairs input on projects and everyday tasks.

Total Rewards Package:
Compensation The target salary for this position is $83,745 annually.  The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities:
<ul><li>Core Quality Responsibilities * Supports Manager in executing the Quality Plan and ensuring compliance with applicable regulations and standards. * Integrates continuous improvement practices adopted by Versiti into quality systems, education, and improvement activities. * Supports internal/external assessments as assigned and facilitates optimal communication between the department and the inspector/assessors. * Reviews charts, tables, etc. to analyze quality metrics. Identifies areas requiring action based on quality metrics. Communicates and works collaboratively with service lines to develop appropriate actions. * May review and approve standard operating procedures, validation plans and results, corrective action plans associated with events, and other required documents for regulatory affairs, as required. * Reviews regulatory and standards changes/updates for impact on existing processes. Communicates changes/updates to service line management. * Participates and may lead in the development, compilation, and submission of regulatory submissions as required. * May review, analyze, approve, and monitor events logged in event management system, including adequacy of investigation, quality of documentation, and appropriateness of corrective and preventative actions. * Completes the review of events to assess impact. * Acts a resource for regulatory and quality matters.</li><li>Specific Senior Regulatory Affairs (RA) Specialist Responsibilities * Authors and prepares documentation for regulatory submissions * Provides internal and external regulatory guidance and development of regulatory strategies * Maintains awareness of changes in global regulatory requirements for effective regulatory submissions and production documentation * Maintains facility registrations for Versiti * Review documentation and make determination of submission to regulatory agencies, as applicable * Coordinates and consults with other functions on the content and assembly of regulatory documentation and ensures consistency, completeness, and adherence to standards for all the regulatory submission * Support regulatory compliance activities, including manufacturing site registration, audits, etc., as needed * Leads and tracks regulatory projects * Support junior-level RA Specialists in project execution and/or day-to-day RA tasks</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li></ul>

Qualifications:
Education<ul><li>Bachelor's Degree (in Clinical Laboratory Science, life sciences, engineering with science minor, scientific discipline, or allied health science discipline) required</li><li>Master's Degree preferred</li></ul>Experience<ul><li>4-6 years of experience in related field required</li><li>4-6 years of experience with a master's degree required</li><li>Experience in Regulatory Submissions and facility registrations required</li><li>Experience in QMS, QA, QC, or Quality Auditing preferably in an environment such as blood banking, pharmaceutical, medical devices, or a hospital, preferred</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced knowledge of the principles and practices within Regulatory Affairs (requiring academic preparation and experience)</li><li>An experienced professional qualified in Regulatory Affairs, and possess experience in other complex technical area(s)</li><li>Requires advanced knowledge and application of external standards and regulations that impact related disciplines.</li><li>Determines and implements a course of action based on regulations, standards, and guidelines, and may modify processes and methods as required</li><li>Requires knowledge of company policies, practices, and procedures or ability to quickly gain applicable knowledge</li><li>Require knowledge and application of external standards and regulations.</li><li>Ability to use professional concepts and company's policies and procedures to solve a variety of problems</li><li>Strong written communication and business acumen skills</li><li>Proficiency in Microsoft Office</li><li>Possess strong attention to detail</li><li>Ability to read, interpret and disseminate applicable regulations and standards</li><li>Advanced knowledge of GxP requirements such as Good Documentation Practice (GDP) and FDA Quality System Regulations (QSR) preferred</li></ul>Licenses and Certifications<ul><li>Quality Certifications highly preferred (i.e., ASQ CQA, ASQ CMQ/OE, RAPS RAC) preferred</li></ul>Tools and Technology<ul><li>Personal Computer (desktop, laptop, tablet) required</li><li>General office equipment (computer, printer, fax, copy machine) required</li><li>Microsoft Suite (Word, Excel, PowerPoint) required</li><li>Gap Assessment Tools for Standards/Regulations required</li></ul> <ul class="job-list-job-card__tags"><li class="job-list-job-card__tag t-14 t-black--light">#LI-Hybrid</li><li class="job-list-job-card__tag t-14 t-black--light">#LI-AB1</li></ul>

Versiti, Inc.

Senior Regulatory Affairs Professional

Academic Affairs

American Society for Quality (ASQ)

Analysis Skills

Auditing

Biology

Biotech and Pharmaceutical

Blood Bank

Business Skills

Clinical Laboratory

Consulting

Continuous Improvement

Corporate Policies

Cost Control

Documentation

Documentation Review

Event Management

Genomics

Health Science

Healthcare

Healthcare Providers

Hospital

Hospital Systems

Laboratory

Maintain Compliance

Manufacturing

Medical Equipment

Medicine

Microsoft PowerPoint

Microsoft Product Family

Oncology

Patient Care

Process Development

Project Execution

Project Tracking

Quality Assurance

Quality Control

Quality Metrics

Regulations

Regulatory Compliance

Regulatory Requirements

Regulatory Submissions

Service Line Management

Standard Operating Procedures (SOP)

Stem Cells

Strategic Planning

Validation Plan

[AW]-iCims

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Visual Design Craft: A refined eye for visual quality, with the ability to set a high bar for UI aesthetics - including typography, color, spacing, and interaction design - grounded in an awareness of modern design trends and what distinguishes polished, production-ready interfaces.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior UI/UX Designer. Job Description: We are looking for a Senior UI/UX Designer with 4-6 years of experience to lead and drive the design of intuitive and engaging user experiences across our product portfolio. As a Senior UI/UX Designer, you will be vital in shaping the user experience strategy, mentoring junior designers, and collaborating with cross-functional teams to deliver top-notch digital products. Key Responsibilities: <ul><li>Lead the end-to-end UX design process, from research and concept development to final implementation. </li><li>Conduct and synthesize user research to inform design decisions and identify user needs. </li><li>Develop and iterate on user personas, user journeys, wireframes, prototypes, and high-fidelity designs. </li><li>Collaborate closely with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business goals. </li><li>Conduct usability and A/B testing to validate design solutions and make data-driven improvements. </li><li>Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best practices. </li><li>Advocate for user-centered design principles and contribute to continuously improving design processes and methodologies. </li><li>Stay informed on industry trends, emerging technologies, and best practices in UX design. </li><li>Present and communicate design concepts and strategies to stakeholders at all levels of the organization. </li><li>Establish and maintain a scalable design system, including defining the token architecture (color, typography, spacing, elevation, and motion tokens) and building a library of reusable components, patterns, and templates for web and mobile applications. </li><li>Craft high-quality visual designs that reflect a strong command of typography, color theory, layout, iconography, and motion - demonstrating a clear point of view on what "good" looks like in modern digital product design. </li><li>Partner with engineering to ensure design tokens are correctly implemented and that the design system is adopted consistently across all product surfaces, maintaining design-to-code fidelity. </li></ul>Qualifications:<ul><li>4-6 years of experience in UX design, with a strong portfolio demonstrating expertise in creating user-centered designs for web and mobile applications. </li><li>Proficiency in design tools such as Figma. </li><li>Deep understanding of UX principles, methodologies, and best practices. </li><li>Experience leading UX projects and collaborating with cross-functional teams. </li><li>Strong analytical skills and the ability to translate complex user needs into simple, elegant design solutions. </li><li>Excellent communication, presentation, and storytelling skills. </li><li>Experience with usability testing, A/B testing, and data-driven design. </li><li>Knowledge of front-end development principles (HTML/CSS) is a plus. </li><li>Ability to manage multiple projects and deliver high-quality work on time. </li><li>Proven experience building or significantly contributing to a design system, with hands-on work defining token structures (primitive and semantic tokens) and authoring component documentation. </li><li>Strong visual design sensibility with a portfolio that demonstrates mastery of composition, typographic hierarchy, color systems, and a modern aesthetic - not just UX flows and wireframes. </li><li>Familiarity with design token tooling and workflows (e.g. Tokens Studio, Style Dictionary, or equivalent) and experience collaborating with engineers on token implementation in a codebase is a plus. </li></ul>Core Competencies:<ul><li>Design Leadership: Ability to lead design projects, mentor junior designers, and drive the UX process from concept to execution. </li><li>Advanced User Research: Expertise in conducting and synthesizing complex user research to inform design decisions and improve user experience. </li><li>Prototyping & Usability Testing: Proficiency in creating high-fidelity prototypes and conducting usability tests to validate design solutions. </li><li>Strategic Thinking: The ability to align design work with business goals ensures user experience contributes to overall product success. </li><li>Communication & Presentation: Strong skills in presenting design concepts and rationale to stakeholders and advocating for user-centered design. </li><li>Design Systems Expertise: Deep understanding of design system architecture - from establishing token hierarchies (primitive, semantic, and component-level) to building and governing a shared library of components, patterns, and templates that scale across products and platforms. </li><li>Visual Design Craft: A refined eye for visual quality, with the ability to set a high bar for UI aesthetics - including typography, color, spacing, and interaction design - grounded in an awareness of modern design trends and what distinguishes polished, production-ready interfaces. </li></ul> Annual Salary Range: $123,000-$145,000 annually, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

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JD Diagnostic Engineer /Customer Service Technical Content author Yantran LLC

Senior Regulatory Affairs Professional Versiti, Inc.

Senior UI/UX Designer The Aspen Group

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