Remote Operations Manager Federal Contact Center ITCON ServicesRemote Operations Manager Federal Contact CenterVienna, VARemoteThe ideal candidate brings significant contact center operations experience, a strong understanding of workforce and performance management, and a proven ability to lead supervisors and customer service teams in a fast-paced, metrics-driven environment. The successful candidate will be comfortable balancing people leadership, real-time operational demands, performance metrics, technology, and customer experience while continuously looking for opportunities to improve service delivery.
Customer Service Rep XBP Global Holdings IncCustomer Service RepWashington, DC$19–$21 / hourAbout the Role: As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Document all client interactions, inquiries, and resolutions accurately and comprehensively in the appropriate systems or databases, ensuring thorough record-keeping and data accuracy.
Account Manager - State Farm Agent Team Member Jeunesse Wright - State Farm AgentAccount Manager - State Farm Agent Team MemberWashington, DCFull timeThe Insurance Sales Representative is responsible for generating leads, building relationships with prospective and existing clients, and selling insurance policies that meet customer needs. This role requires strong communication skills, product knowledge, and the ability to meet or exceed sales targets while maintaining compliance with all licensing and regulatory requirements.
Assistant Store Manager (Georgetown) Diptyque Distribution.Assistant Store Manager (Georgetown)Washington, District of Columbia$27–$30 / hourMinimum 3 years of retail management experience, preferably in luxury or beauty • Strong understanding of retail KPIs and business acumen • Proven ability to lead teams and deliver exceptional client experiences • Excellent communication, organization, and time management skills • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) • Passion for fragrance, beauty, and luxury retail • Flexibility to work evenings, weekends, and holidays as needed Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. • Lead by example in delivering exceptional client service and luxury experiences • Support CRM initiatives and help achieve client engagement targets • Analyze store performance and partner with the Store Manager to identify opportunities and drive results • Contribute to weekly and monthly business reviews and reporting Team Leadership & Development .
Onboarding Manager Oryx Software IncOnboarding ManagerMcLean, VAThis role owns the customer journey from contract to activation, aligning customer success, product, and training teams to deliver a seamless onboarding experience that drives long-term retention and satisfaction. The Onboarding Manager ensures new dental practices achieve rapid, confident adoption of Oryx Dental’s all-in-one cloud platform.
Senior Business Development / Capture Manager Markon SolutionsSenior Business Development / Capture ManagerFalls Church, VA$180,000–$210,000 / yearMarkon is seeking an experienced, driven, and strategically minded Business Development / Capture Manager to drive pipeline growth and capture activities across the full business development lifecycle from our headquarters location in Falls Church, VA. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Digital Marketing Coordinator WilmerHaleDigital Marketing CoordinatorWashington, DC$85,100–$106,400Full timeOur lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Working closely with colleagues across the Clients & Markets and Communications teams, this role assists with email marketing campaigns, website content management, social media promotion, analytics reporting, CRM administration and digital best practices.
Lewis Center Executive Assistant WESLEY THEOLOGICAL SEMINARYLewis Center Executive AssistantWashington, DCStudent & Site File Management: Organize, maintain, and audit digital compliance files, contracts, evaluations, and tracking records for both students and placement sites associated with field education. Participant & Student Support: Act as the direct administrative point of contact for enrolled students, client cohorts, and leadership program participants regarding logistics, schedules, site tracking, and materials.
Territory Manager II Swisher International, Inc.Territory Manager IIArlington, VAPart timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
DoD and Federal Partner Manager The Josef GroupDoD and Federal Partner ManagerMcLean, VirginiaThis role is a hybrid of B2B account management and direct sales, focused on enabling and collaborating with prime contractors, system integrators, OEM’s, value-added resellers (VARs), and technology partners. The Federal Partner Manager will drive the growth of US sales within the Department of War (DoW), Department of Homeland (DHS) and Justice (DOJ) and other federal agencies by establishing and expanding strategic partnerships.
Vice President, Commercial Division American Arbitration Association IncVice President, Commercial DivisionWashington, DC$175,000–$185,000 / yearIn this highly visible role, the Vice President will provide leadership for commercial arbitration and mediation services, support operational excellence, deepen relationships with clients and stakeholders, and help identify new growth opportunities. The successful candidate will bring strong business judgment, a deep understanding of dispute resolution or legal services, and the ability to engage credibly with law firms, corporate counsel, industry organizations, arbitrators, mediators, and the broader business community.
Remote Content Research Manager ( Call Center) TechOp Solutions InternationalRemote Content Research Manager ( Call Center)Arlington, VARemoteThe Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Proposal Solution Manager - Ellucian Student | Remote Ellucian Company LPProposal Solution Manager - Ellucian Student | RemoteDCRemoteDeep knowledge of higher education business processes across the student lifecycle, including recruitment, admissions, registration, records, advising, degree planning, curriculum management, scholarship management, student accounts, student success, retention, graduation, and alumni transition. As an individual contributor within the Sales Operations & Strategy organization, you''ll play a critical role in driving revenue growth by creating and evolving strategic solution content that empowers sales teams, supports partner opportunities, and differentiates Ellucian in competitive pursuits.
The River School - Director of Annual Giving and Engagement (Washington DC) ThinkingAheadThe River School - Director of Annual Giving and Engagement (Washington DC)Washington, DCIf you're a relationship-centered fundraiser who enjoys balancing strategy with execution and wants your work to make a lasting difference for children and families, you'll find an exceptional opportunity to grow your career while helping shape the future of one of the country's most distinctive educational organizations. As Director of Annual Giving and Engagement, you'll partner closely with the Director of Philanthropy to strengthen River's annual giving program, deepen alumni and parent engagement, lead signature advancement events, and build meaningful relationships with donors, families, trustees, and volunteers.
Interim Senior Lead, Program Strategy, Planning & Management Pivotal Ventures LLCInterim Senior Lead, Program Strategy, Planning & ManagementWashington, DCPivotal includes Pivotal Philanthropies, focused on charitable grantmaking and impact investing; Pivotal Initiatives Fund, focused on policy and advocacy work; and Pivotal Ventures, focused on direct investments and partnerships. Provide operational support for the annual strategic planning and budgeting process in partnership with the Senior Director, Program Strategy, Planning & Management and the Senior Manager, Program Strategy, Planning & Management.
Director of Development for University Priorities Commonwealth of VirginiaDirector of Development for University PrioritiesFairfax, VARequired Qualifications: Master's degree in related field, or equivalent combination of education and experience; Significant (generally, six - nine years) successful professional advancement and/or fundraising-related experience or any equivalent combination of education and/or experience; Significant record of successful major gift solicitations and experience designing and executing donor identification, cultivation, solicitation, and stewardship strategies; Demonstrated experience with successful collaboration with teams or stakeholders; Some (generally, one or more years) supervisory experience; Experience managing multiple projects simultaneously and meeting continuous deadlines; Experience documenting appropriate information in a donor management database system; Experience interacting with a wide variety of constituents, such as donors, prospects, trustees, and faculty and staff; Excellent research skills; Demonstrated written and oral communication skills; Demonstrated skill in CRM fundraising software; Possess the ability to solicit and engage major donor prospects; and. Supervision of Staff: Responsible for setting goals for performance and deadlines in ways that comply with the university's plans and vision and communicate them to subordinates; Organizes workflow and ensures employees understand their duties or delegated tasks; Monitors employee productivity and provides constructive feedback and coaching; Receives complaints and resolves problems; Maintains timekeeping and personnel records; Passes on information from upper management to employees and vice versa; Prepares and submits performance evaluations; In coordination with leadership, decides on rewards and promotions based on performance; Hires and trains new employees; and.
Channel Account Executive The 20 MSPChannel Account ExecutiveVAWe're looking for a Channel Account Executive who has lived the MSP life - someone who understands what it means to run a help desk at 2am, fight for a renewal, or explain your pricing model to a skeptical owner. We're an operating MSP that has perfected a replicable service delivery model, then opened it up to hundreds of independent MSPs who want to grow faster than they could alone.
Technical Program Manager - Digital Products Five Guys Enterprises LLCTechnical Program Manager - Digital ProductsAlexandria, VAThis role facilitates cross-team planning, manages program interdependencies and risks, maintains enterprise-wide visibility into commercial technology delivery, and supports technical decision-making across internal engineering and vendor technical teams by surfacing trade-offs and driving alignment on integration approaches and dependencies. Embedded within the Restaurant Technology team and reporting to the VP of Restaurant Technology, this role ensures initiatives-including point-of-sale, digital ordering, customer relationship management, loyalty management, kiosks, promotions, delivery channel integrations, and consumer-facing applications-are delivered in a coordinated, sequenced, and business-aligned manner.
Assistant Program Manager STRUCTION SOLUTIONSAssistant Program ManagerQuantico, VAStruction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
Field Service Area Manager Leidos Holdings IncField Service Area ManagerWashington, DC$82,550–$149,225 / yearThe Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos' comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. Manages field service teams to consistently meet or exceed performance metrics & department KPIs (response time, PM completion, call resolution and closure, mean time between critical failures, part RMA, etc).