Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeCARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Supervisor, Contact Center L.A. Care Health PlanSupervisor, Contact CenterLos Angeles, CASupervision of day to day activities of Member Services and Provider Relations Representatives, including but not limited to: Providing direction, monitoring of staff performance and skillsets for consistency and improvement for all line of business. The Supervisor, Contact Center is responsible for the development of a successful and cohesive Contact Center unit, with a high level of productivity to achieve the departments overall performance metrics, and to meet and/or exceed member satisfaction.
Access/Senior Access Representative- Patient Access Center- PT Day Shift 20 hours University of California, IrvineAccess/Senior Access Representative- Patient Access Center- PT Day Shift 20 hoursIrvine, CaliforniaPart timeAs Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center , American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Associate Relationship Manager, eCommerce KARL STORZ Endovision IncAssociate Relationship Manager, eCommerceEl Segundo, CAIn this highly collaborative role, you will serve as a trusted partner to Relationship Managers, Case Managers, and cross-functional teams, helping customers navigate orders, quotes, returns, repairs, and other service-related requests. As an Associate Relationship Manager, you will play an important role in supporting customers and field sales teams by providing proactive account support, resolving complex order and service inquiries, and helping ensure a seamless customer experience.
NewCall Center Agent DraftomatCall Center AgentLos Angeles, CA$19–$27 / hourDraftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support.
Call Center Coordinator Alliance Health ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Quality & Perf Analyst 3- PAC Auth Administration- FT Day Shift University of California, IrvineQuality & Perf Analyst 3- PAC Auth Administration- FT Day ShiftAnaheim, CaliforniaFull timeAs Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center , American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Principal Access Representative- Patient Access Center- PT Day Shift University of California, IrvinePrincipal Access Representative- Patient Access Center- PT Day ShiftIrvine, CaliforniaPart timeAs Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center , American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Call Center Represenative Ultimate Staffing ServicesCall Center RepresenativeCosta Mesa, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Call Center Representative-Temp Ultimate Staffing ServicesCall Center Representative-TempIrvine, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Call Center Scheduler - OB/GYN Clinic - Full Time - Days - 8hr West Covina Emanate Health Medical CenterCall Center Scheduler - OB/GYN Clinic - Full Time - Days - 8hr West CovinaWest Covina, CA$21–$31.50 / hourOn Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.
Call Center Scheduler - Internal Med Clinic - Full Time - Days - 8hr Covina Emanate Health Medical CenterCall Center Scheduler - Internal Med Clinic - Full Time - Days - 8hr CovinaCovina, CAOn Glassdoors list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. Customer service skills required for responding appropriately to patients, families, physicians and agency staff.
Hybrid Call Center Manager, Pharmacy Alignment HealthcareHybrid Call Center Manager, PharmacyOrange, CaliforniaThis role ensures operational efficiency, supports the MAPD Pharmacy department’s goals related to medication adherence and pharmacy quality, and collaborates cross-functionally to enhance member experience and outcomes. Responsibilities include recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and performance management.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHALos Angeles, CA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Coordinator Millennium Healthcare ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Call Center Coordinator TARLANI HealthcareCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Analyst, Technical Patient Service Center AltaMedAnalyst, Technical Patient Service CenterAnaheim, CA$76,061.44–$95,076.80 / yearThe Analyst serves as a key technical expert in the management, optimization, and continuous improvement of tools, including Virtual Agent, Auto Copilot, AI Summarization, Voice Analytics, and Omnichannel workflows. The Analyst ensures effective workforce planning, supports real-time queue management, and partners closely with IT/Telecom and operational stakeholders to align technology capabilities with strategic goals for patient engagement and performance improvement.
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CA$23–$25 / hourThe specialist assigns performance ratings, documents findings, communicates results to management, and contributes to projects that improve departmental efficiency, workflows, and overall performance. The Call Center Monitoring Specialist monitors and evaluates collector interactions with customers and third parties through live and recorded call reviews.
Practice Coordinator 3 UCSF Medical CenterPractice Coordinator 3CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE Chinatown Service CenterBEHAVIORAL HEALTH CALL CENTER REPRESENTATIVELos Angeles, CASupports and cooperates with specific procedures and programs for: Safety includes universal precautions and safe work practices, established fire/safety/disaster plans, risk management, security, reporting and correcting unsafe working conditions, equipment repair, and maintenance needs. Provide excellent internal and external customer service, exceptional communication, and critical thinking, Perform administrative tasks such as creating, managing, and scheduling appointments, including checking insurance eligibility.