Sign-on bonus of up to $5k for certified and experienced Mercedes Benz Technician!
Key Responsibilities:
Greet customers and provide a warm welcome to the service department.
Listen to customer concerns and accurately diagnose automotive issues.
Provide detailed explanations of recommended services and repairs.
Coordinate service appointments and communicate with customers throughout the service process.
Generate service estimates and obtain necessary approvals from customers.
Maintain accurate records of service transactions and customer interactions.
Ensure customer satisfaction by delivering high-quality service in a timely manner.
Qualifications:
Previous experience as an Automotive Service Advisor or in a similar customer service role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Knowledge of automotive service and repair procedures.
Ability to thrive in a fast-paced environment and work effectively under pressure.
Proficiency in computer systems and automotive service software.
Why Join Us:
Competitive compensation package with bonus opportunities.
Comprehensive benefits package, including health insurance and retirement plans.
Ongoing training and development opportunities to advance your career.
Supportive team environment with opportunities for growth and advancement.
Work-life balance with flexible scheduling options.
Access to the latest tools and technology in automotive service.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
