Field Service Agent - Queens - Bilingual Spanish HealthfirstField Service Agent - Queens - Bilingual SpanishQueens, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.
Field Service Agent - Bilingual Spanish - Manhattan HealthfirstField Service Agent - Bilingual Spanish - ManhattanManhattan, NY$48,600–$65,960 / yearInitiate investigations, partner with other assigned parties to participate in root cause analysis, communicate complex information, take proactive and/or corrective measures and/or recommend solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframes. Manage face-to-face encounters by interacting with customers to provide information in response to inquiries about products and services, improve overall member experience, and reduce waiting time to expedite traffic flow.
NewPension (Risk Transfer) Actuary, Administrator, Paralegal Corebridge Financial IncPension (Risk Transfer) Actuary, Administrator, ParalegalBerkeley Heights, NJ$85,000–$95,000 / yearDepending on the candidate's background, the successful candidate will perform one or multiple of the following duties: (1) underwrite, assess pension risks, perform actuarial calculations, and assemble commitment agreements in technical aspects; (2) act as internal project manager in all technical aspects of onboarding new business across internal functions; (3) act as pension specialist to support call center through managing defined benefit pension plan's benefit calculations, modeling, and testing; (4) act as pension specialist in drafting and reviewing defined benefit pension provisions in contracts from the actuarial modeling and pension administration perspectives before documents are utilized by call center, are delivered to individuals or are filed with state regulators; and/or (5) lead inforce governance and special projects assisting internal functions. Ability to work and thrive in a dynamic team environment, possess excellent interpersonal, written and oral communication skills and having a comfort with explaining complex materials in a clear, focused, and concise manner.
NewPersonal Banking Client Engagement Manager Peapack Private Bank & TrustPersonal Banking Client Engagement ManagerBedminster, NJFull timeThere are multiple way to build relationships and get involved; from joining one of our Cultural Ambassador Sub-Committees focused on our Wellness, Employee Fun, Diversity & Inclusion, or Environmental Awareness, to involvement in multiple community service activities through our Volunteerism outreach, to joining LIFT (a committee focused on enriching the lives of women - Leading Inspiring Females Together). Peapack Private Bank & Trust is a well-recognized, high-performing boutique bank; a leader in wealth, lending and deposit solutions, capable of providing the most sought-after products and services that fulfill all of our clients' needs.
Box Office Staff- Irving Plaza/ Gramercy LIVE NATION ENTERTAINMENT INCBox Office Staff- Irving Plaza/ GramercyNew York, NY$17–$20 / hourLive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
Box Office Supervisor- PT- The Bell House LIVE NATION ENTERTAINMENT INCBox Office Supervisor- PT- The Bell HouseBrooklyn, NY$20–$25 / hourThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
Part- Time Customer Care Representative Movado Group IncPart- Time Customer Care RepresentativeNJMovado Group, Inc. designs, sources, and distributes MOVADO, MVMT, OLIVIA BURTON, EBEL, CONCORD, COACH, TOMMY HILFIGER, HUGO BOSS, LACOSTE, and CALVIN KLEIN watches worldwide, and operates Movado company stores in the United States. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary.
Automotive BDC Sales Toyota Empire Automotive GroupAutomotive BDC Sales ToyotaGreen Brook Township, NJ$18–$20 / hourAs a BDC Sales Representative, you will serve as the professional first point of contact for customers, managing inbound/outbound communications, verifying and processing leads, and supporting sales opportunities for both new and pre-owned vehicles across our dealerships. Empire Automotive Group is seeking a high-performing, experienced BDC Sales Representative to join our Toyota Automall in Green Brook.
Customer Advocate Safelite Group, Inc.Customer AdvocateHackensack, NJFrom managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
NewSales Operations Associate Pavion CorpSales Operations AssociateNew York, NY$25–$30 / hourAs a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Primary Responsibilities: Support Sales Team: Assist the sales team with daily tasks, including responding to customer inquiries, preparing sales documents, and managing communication.
Business Development Representative AssetWatchBusiness Development RepresentativeNYRemote$73,000–$80,000 / yearExperience working with Salesforce or similar CRM along with additional platforms such as: Gong, Orum, Outreach, Chili Piper, ZoomInfo, LinkedIn Sales Navigator, Outlook, Zoom, Slack and more. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal - To build the future of predictive maintenance.
NewTransit Customer Service Specialist I/Ii Metropolitan Transportation AuthorityTransit Customer Service Specialist I/IiNew York, NY$49,208–$64,214 / yearDESIRED SKILLS: Knowledge of MTA subway and bus systems; excellent communications skills; customer service and sensitivity skills; keyboard proficiency- 40 words per minute; proficient in Microsoft Office Suite; proven call handling skills working in a fast-paced call center environment. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut.
NewTransit Customer Service Specialist I/II Metropolitan Transportation AuthorityTransit Customer Service Specialist I/IINew York, NY$49,208–$64,214 / yearDESIRED SKILLS: Knowledge of MTA subway and bus systems; excellent communications skills; customer service and sensitivity skills; keyboard proficiency - 40 words per minute; proficient in Microsoft Office Suite; proven call handling skills working in a fast-paced call center environment. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut.
Senior Data Analytics Developer, Power BI and AWS CarianSenior Data Analytics Developer, Power BI and AWSNewark, New Jersey$100,000–$150,000 / yearThe position will work closely with CARIAN leadership, client stakeholders, Customer Analytics, IT, and vendor teams to build Power BI dashboards, optimize data sources and pipelines, support analytics solution design, and incorporate data science, AI, and machine learning approaches where appropriate. CARIAN is seeking a Senior Data Analytics Developer, Power BI and AWS to join our team and deliver customer analytics, dashboarding, data engineering, and AI/ML-enabled insights for a major utility program in Newark, New Jersey.
Retail Banking Summer Intern Program - Financial Wellness Solutions The PNC Financial Services Group IncRetail Banking Summer Intern Program - Financial Wellness Solutionslittle falls, NJ$18–$35 / hourRetail Banking provides deposit, lending, brokerage and insurance services and investment management and cash management products and services to consumer and small business customers serviced through our branch network, solution centers, ATMs, call centers, online banking and mobile channels. Job Profile: Performs or assists in banking activities, including researching clients or prospects, creating and/or calling on targeted calling lists, scheduling, attending and/or leading client or prospect appointments, creating presentations and/or proposals, and identifying and/or delivering on next steps to move relationships forward.
Retail Banking Development Program - Financial Wellness Solutions The PNC Financial Services Group IncRetail Banking Development Program - Financial Wellness Solutionslittle falls, NJ$39,100–$126,500 / yearRetail Banking provides deposit, lending, brokerage and insurance services and investment management and cash management products and services to consumer and small business customers serviced through our branch network, solution centers, ATMs, call centers, online banking and mobile channels. Job Profile: Performs or assists in banking activities, including researching clients or prospects, creating and/or calling on targeted calling lists, scheduling, attending and/or leading client or prospect appointments, creating presentations and/or proposals, and identifying and/or delivering on next steps to move relationships forward.
Operational Readiness Analyst Nymbus, Inc.Operational Readiness AnalystNYRemote$55,000–$60,000 / yearThe analyst assists with Contact Center as a Service (CCaaS) platform administration, IVR script maintenance, virtual agent and agent assist configuration, digital and electronic form builds, knowledge management, operational reporting, and vendor case management. Working under the direction of the Operational Readiness Manager, this role helps build, configure, test, document, and maintain the systems, forms, routing, content, and processes that DXC agents and clients rely on every day.
NewBusiness Development Representative AssetWatch, Inc.Business Development RepresentativeNew Brunswick, NJRemote$73,000–$80,000 / yearExperience working with Salesforce or similar CRM along with additional platforms such as: Gong, Orum, Outreach, Chili Piper, ZoomInfo, LinkedIn Sales Navigator, Outlook, Zoom, Slack and more. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance.
Intermediary Sales - Regional Consultant, Western Region Nomura Holdings IncIntermediary Sales - Regional Consultant, Western RegionNew York, NY$100,000–$120,000 / yearSkills and experience we are looking for: At least 3 years of relevant sales experience within the private markets space and existing relationships with clients, including relevant experience in selling products in the private markets / alternatives universe. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.
Relationship Banker Fulton BankRelationship BankerLincoln Park, New Jersey$20.43–$32.31 / hourResponsibilities: Drive proactive sales conversations by engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing. Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship-building conversations with customers and to ensure a consistent approach to new customer onboarding and expanding existing relationships.