Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally): Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. This position oversees Claims Supervisors, Claims Examiners, and Claims Assistants to ensure high-quality claims handling, effective client service, and compliance with applicable state laws, company policies, Best Practices, and client-specific handling instructions.