Partner with business and technical product owners to set SLOs / SLIs / error budgets to manage reliability of infrastructure and applications Partner with other SREs to bring best practices or learnings from across the organization to them Scale and optimize existing infrastructure and services sustainably through mechanisms, including automation, and evolve them by improving reliability and efficiency Manage end-to-end availability and performance of mission-critical services and build automation to prevent problem recurrence Maintain infrastructure (infrastructure as code) and services by measuring, and monitoring system metrics to proactively identify operational efficiencies, potential outages and security threats in Development, UAT, Staging and Production environments Practice sustainable incident response and blameless postmortems Build infrastructure and drive projects that break things with the aim to improve the robustness of production systems Use the core Site Reliability Engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the platform Step back to observe patterns and develop innovative tools and automation to eliminate or minimize menial tasks. Use those learnings to drive the best operational practices Develop and maintain solution and operational documentation and designs for all infrastructure and services within the scope of SRE Preserve operational visibility and response capabilities fixing and improving our dashboards, alerts, and automation Maintain operational uptime and reliability by participating in triage and issue support calls for mission critical systems Who are you?