Its functions include maintaining confidentiality and privacy, consistent with HIPAA guidelines, providing the highest quality of customer service, telephone management, scheduling patient appointments, checking patients in, verifying insurance eligibility, closing procedures, waiting area security, meeting room reservations, meeting with patients to support/complete the intake process, and other practice management clerical tasks. Check-in and/or enroll all patients in the practice management system for the following services: psychiatry, individual therapy, medical case management, care coordination, nursing, medication assisted therapy, labs, primary care, intakes, adult comprehensive assessments, insurance coordination, transportation services, employment and education services, peer support, legal support, and group therapy.