Director of Call Center Operations, Bureau of Customer Support City of New YorkDirector of Call Center Operations, Bureau of Customer SupportQueens, NYThis is accomplished through call center software, and development of Interactive Voice Response (IVR) systems and applications of other communication channels designed to provide clients, the public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.
Technology Specialist - IT Service, Support and Operations | Java | Springboot IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Java | SpringbootWeehawken, NJCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Technology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS Intune IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS IntuneWeehawken, NJCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
NewOperations Coordinator, Litigation Support Steno Agency IncOperations Coordinator, Litigation SupportNY$20–$27 / hourWork with cutting-edge tools - navigate Zendesk, Slack, Google Workspace, and eFiling/case management platforms like Journal Tech, Tyler Odyssey, LegalConnect, GreenFiling, Legal CMS, and ServeManager. Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.
Service Operations Specialist - Unix Application Support Sept 2017 BrandingService Operations Specialist - Unix Application SupportIselin, New JerseyInvestigate defects or problems; work with the internal CLS Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, WorkSpaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation.
Support Systems Administrator, User Operations HarveySupport Systems Administrator, User OperationsNew York, New York$115,000–$155,000 / yearReporting to the Support Operations Manager, you will be responsible for making Zendesk work the way our support team needs it to — from routing logic and automation to integrations with our CRM, product data, and internal tools. You will partner closely with Support leadership, Engineering, and Operations to translate support requirements into functional configurations, and you’ll keep the system evolving as our team, product, and workflows change.
Support/Risk Operations KalshiSupport/Risk OperationsNew York City, New York$80,000–$90,000 / yearKalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more. You should be comfortable making judgment calls on complex cases, communicating clearly with affected users, and maintaining SLAs across a queue that currently runs 400+ open tickets.
Investment Operations & Technical Support Analyst Daley and AssociatesInvestment Operations & Technical Support AnalystNew York, NYRemote$90,000–$100,000 / yearThe Investment Operations & Technical Support Analyst will contribute to the core operations of the company's portfolio accounting platform, update and maintain security master data, and query and update data using SQL. We are currently seeking candidates for an Investment Operations & Technical Support Analyst position at a highly successful investment management firm located in New York, NY.
Technical Operations - Specialist - Technical Operations Interactive Brokers Group IncTechnical Operations - Specialist - Technical OperationsGreenwich, CTTo offer the finest online trading experience in the world, Interactive Brokers TOPS team monitors and provides global operational support for our applications, systems, and other critical business technology 24/7/365. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.
Senior Customer Support Operations Readiness Program Manager Mercury Technologies IncSenior Customer Support Operations Readiness Program ManagerNew York, NY$121,700–$152,100 / yearThis role sits at the center of customer support impacting initiatives - partnering across Support, Product, Risk, Engineering, and Enablement to ensure launches, tooling updates, workflow changes, and operational initiatives are introduced thoughtfully and executed smoothly. Lead readiness planning for new product launches, workflow changes, and tooling updates, ensuring support teams are prepared with the right documentation, processes, training, and internal knowledge resources.
Market Risk Data Operations Analyst / Data Operations Specialist Tech Mahindra LtdMarket Risk Data Operations Analyst / Data Operations SpecialistNY$110,000–$120,000 / yearSeeking Market Risk Data Operations resources to support Market Risk Data Ops initiatives. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law).
Office Assistant-Operations Support Small Family Office In Person Educational Management LMSOffice Assistant-Operations Support Small Family Office In PersonMamaroneck, NYFull timeHello, We are seeking a reliable, detail-oriented Office Assistant / Operations Support professional to support the day-to-day operations of a small family office that oversees and supports a school business. We are looking for someone from a service-based or hospitality background (hotel, restaurant, front desk, customer service, retail, or similar) who is interested in learning office operations and developing administrative and business skills.
EHS/Operations Support Part Time Roosevelt Field Mall Primark Stores LtdEHS/Operations Support Part Time Roosevelt Field MallGarden City, NYFrom supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork.
QA Operations Specialist - Shift Based Novartis AGQA Operations Specialist - Shift BasedEast Hanover, NJ$43.08–$80 / hourWorking closely with cross-functional teams, you will help bring life-changing therapies to patients while contributing to a culture of continuous improvement, operational excellence, and quality leadership in a fast-paced manufacturing environment. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureBenefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.
Program Operations Coordinator – Utility Field Safety Operations CarianProgram Operations Coordinator – Utility Field Safety OperationsSomerset, New JerseyCARIAN is seeking a Program Operations Coordinator – Utility Field Safety Operations to support workforce readiness, credential tracking, training compliance, access readiness, roster management, documentation, and day-to-day operational coordination for utility field safety programs. The successful candidate must be highly organized, detail-oriented, and comfortable managing training requirements, credential status, expirations, rosters, timesheets, expenses, field logistics, and readiness tracking for a field-based workforce.
International Business Operations Specialist Kiss Nail ProductsInternational Business Operations SpecialistPort Washington, New YorkThis role works closely with the international business lead to coordinate retailer and distributor operations, support financial analysis and pricing decisions, and improve operational efficiency across multiple markets. • Coordinate with finance and accounting teams across multiple countries and time zones, prepare financial reports and Power BI dashboards, and conduct financial analysis to support financial control and improve profitability.
International Business Operations Specialist Kiss Products IncInternational Business Operations SpecialistPort Washington, NYThis role works closely with the international business lead to coordinate retailer and distributor operations, support financial analysis and pricing decisions, and improve operational efficiency across multiple markets. Coordinate with finance and accounting teams across multiple countries and time zones, prepare financial reports and Power BI dashboards, and conduct financial analysis to support financial control and improve profitability.
Workplace Operations Specialist (Contract) ZipWorkplace Operations Specialist (Contract)New York City, New YorkThis role blends hands-on execution with vendor coordination, employee experience, and operational rigor—ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests. We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world.
Strategy & Operations Principal, Driver Operations ViaStrategy & Operations Principal, Driver OperationsNew York, NY$130,000–$165,000 / yearCross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more.
Alternate Facility Security Officer - AFSO/Operations Support J & J Maintenance, Inc.Alternate Facility Security Officer - AFSO/Operations SupportNYFinancial & Program Administration: Manage fleet budgets and cost reviews, track variances and replacement planning, administer fleet management platforms (Wheels, DriverCare, Geotab), and lead fleet reporting, meetings, and issue escalation activities. The Alternate Facility Security Officer (AFSO) and Operations Support Manager (OSM) is responsible for managing all aspects of the National Industrial Security Program (NISP) and ensuring compliance with U.S. Government security requirements for classified contracts as well as contract operational support and compliance oversight.