OTHER

FEED

UNKNOWN

This role handles phones, scheduling, insurance verification, referrals, medical records, and document management to ensure patients move through the clinic without delays. The Back Office Coordinator manages all non-patient-facing operations to support a smooth, efficient front office.

The Back Office Coordinator manages all non-patient-facing operations to support a smooth, efficient front office. This role handles phones, scheduling, insurance verification, referrals, medical records, and document management to ensure patients move through the clinic without delays. <h2>Qualifications</h2><ul><li>Strong organization and multitasking skills</li><li>High attention to detail and accuracy</li><li>Clear, professional communication</li><li>Ability to work independently in a fast-paced environment</li><li>Basic computer/EMR proficiency</li></ul>Medical office, insurance, or referrals experience preferred but not required. Benefits Overview<ul><li>Paid Time Off (PTO): Accrued PTO available for vacation, personal time, and illness</li><li>Paid Holidays: Observed company holidays offered annually</li><li>Medical Benefits: Health insurance plans available for eligible employees</li><li>Dental Benefits: Dental coverage available for eligible employees. </li></ul>

Ennen Eye Center

Back Office Coordinator

Communication Skills

Computer Skills

Detail Oriented

Document Management

Electronic Medical Records

Health Insurance

Medical Office

Medical Records

Multitasking

Operational Support

Organizational Skills

Talent Acquisition

Introduction:
Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us! 

Position Summary:
The Branch Administrator supports a professional team, including new customer set up, quotes, pricing, and processing sales orders.

Core Responsibilities:
<ul><li>Accurately post all non-cash payments, including receipts, discounts, allowances, price adjustments, returns, and chargebacks, to customer accounts within 24 hours of receipt.</li><li>Maintain organized customer files by scanning and filing documents in the database, ensuring easy access and systematic organization by customer.</li><li>Investigate and resolve chargeback claims, taking a proactive approach to recover discrepancies.</li><li>Collaborate with department managers to verify chargebacks, dispute inaccuracies, and negotiate recoveries where applicable.</li><li>Process and manage credit card transactions for customer sales and refunds, ensuring timely and accurate completion.</li><li>Respond promptly to merchant service disputes related to chargebacks, providing necessary supporting documentation, such as proof of delivery and invoices, to prevent incorrect deductions.</li><li>Oversee workflow and team priorities, ensuring all tasks are completed efficiently and offering support as needed to meet deadlines and maintain productivity.</li><li>Review and interpret Proof of Delivery (PODs) and invoices, ensuring accuracy in documentation.</li></ul> The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Minimum Qualifications:
<ul><li>High school diploma or equivalent (e.g., GED).</li><li>At least a year of experience in accounting, administration, or a similar role handling customer accounts, payments, and chargebacks.</li><li>Experience with non-cash payment processing (e.g., credit cards, allowances, returns).</li><li>Experience with file management and document organization, including scanning and database filing.</li><li>Strong customer service skills including handling inquiries and disputes related to payments and chargebacks.</li><li>Proficiency in Microsoft Office Suite, especially Excel and Word.</li><li>Familiarity with accounting software or ERP systems for payment processing and record keeping.</li><li>Strong attention to detail for reviewing and posting payments and managing customer files.</li><li>Excellent organizational skills to manage workflow and ensure tasks are completed on time.</li><li>Strong communication skills to interact with department managers and resolve discrepancies.</li><li>Ability to multitask and prioritize tasks in a fast-paced environment.</li></ul>

Preferred Qualifications:
<ul><li>Associate’s degree in accounting, business administration, or a related field.</li><li>3+ years of experience in a branch administration or financial clerk role, with a focus on payment processing, chargebacks, and customer account management.</li><li>Experience with credit card processing systems, merchant services, and handling chargeback disputes efficiently.</li><li>Proven experience with team oversight or leading a small administrative/accounting team.</li><li>Advanced proficiency in accounting software (e.g., QuickBooks, SAP, or Oracle) and database management systems.</li><li>Experience with process automation in financial workflows, such as payment postings and file organization.</li><li>Strong leadership skills for managing workflow and prioritizing team tasks.</li><li>Advanced problem-solving skills, especially when dealing with discrepancies and chargeback disputes.</li><li>Customer service experience, especially in resolving billing inquiries and handling refunds or discrepancies.</li></ul>

Benefits & Perks:
At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks! <ul><li>Employee Ownership Program</li><li>Company-paid training programs and on-the-job training.</li><li>Tele-health services if healthcare coverage is elected</li><li>401K plan with up to a 4% company match</li><li>Medical, Dental and Vision Insurance effective the first of the month following your start date</li><li>Accrual of up to 13 days of Paid Time Off (PTO) in your first year</li><li>7 Paid Holidays annually</li></ul>

Who We Are:
Since 1951, Marmic has focused on one mission: protecting the communities we serve. What began as a small, family-run fire protection business has grown into a trusted national partner for complete fire and life safety services. With 1,300+ team members and more than 50,000 customers, we deliver local, personal support backed by the strength and resources of a national organization. As we’ve expanded - bringing more than 30 businesses into the Marmic family in just the past few years - we’ve built a culture where skilled technicians and industry experts can thrive, share their knowledge, and create lasting careers. We take pride in our work because it matters. Every team member is also an owner of the company, sharing in the success they help create. That sense of ownership drives our culture of teamwork, accountability, and pride in craftsmanship. It also means our people are building a stronger financial future for themselves and their families. Today, Marmic is one of the largest providers of comprehensive fire and life safety services in the country. Our teams install, inspect, and repair critical systems in industrial and corporate facilities, hospitals, schools, retail environments, and more—protecting lives and property every step of the way.

EEO Statement:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Marmic Fire & Safety

Branch Administrator

Accounting

Accounting Software

Administrative Skills

Automation

Billing

Business Administration

Card Processing

Chargebacks

Credit Cards

Credit Processing

Customer Support/Service

Database Management Software/Systems (DBMS)

Dental Insurance

Documentation

ERP (Enterprise Resource Planning)

Establish Priorities

File Management

Financial Services

Fire Safety

Fire Suppression/Control

Health Plan

Healthcare

High School Diploma

Hospital

Intuit Quickbooks

Leadership

Life Safety Systems

Merchant Services

Microsoft Excel

Microsoft Office

Microsoft Word

Negotiation Skills

Oracle Database

Payment Posting

Payment Processing

Pricing

Problem Solving Skills

Record Keeping

Retail

Safety/Work Safety

Sales

Sales Management

System Operations

Team Player

Telehealth

Time Management

Track Customer Issues

Training Program

Transaction Processing/Management

Vision Plan

[AW]-iCims

Back Office jobs in Williams, OK - find them here! Apply today to the top opportunities near you.

Top Back Office Jobs in Williams, OK | Monster

Back Office Jobs in Williams, OK

Resume Resources

Get noticed by top employers!

Back Office Jobs in Williams, OK

Back Office Coordinator Ennen Eye Center

Branch Administrator Marmic Fire & Safety

Resume Resources