Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquiries regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Presents and explains Bank services and products to clients and assists in meeting their financial needs including the following: • opening, closing and maintaining all checking, savings, time deposits, IRA's, safe deposit boxes and savings bonds • Answers questions and solves problems for clients by listening to problems, collecting data, securing answers • Assists clients with disputes involving Bank online, Master Money, ATM services or deposit accounts • Tele-consulting • Meets goals set on scorecard Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.