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Assist customers with a range of services including debit cards, online banking, and bill pay, ensuring their banking needs are met with excellence. Essential FunctionsLead and supervise a dedicated team of customer service representatives, head tellers, and tellers, ensuring seamless daily operations.

HOUR

<b>FCN Bank Assistant Branch Manager</b><br/><br/><div><b>FCN Bank Assistant Branch Manager (Connersville)</b></div><div></div><div><b>Department:</b> Retail Branch </div><div><b>Job Status:</b> Full-time</div><div><b>FLSA Status:</b> Non-Exempt </div><div><b>Reports to</b> Branch Manager</div><div><b>Amount of Travel Required</b>: Local</div><div><b>Positions Supervised:</b> Yes </div><div><b>Work Schedule:</b> Monday – Saturday</div><div></div><div><b>Position Summary </b></div><div>Join our team at FCN Bank and become an integral part of our success story as an Assistant Branch Manager in our Retail Branch Department. We're seeking a dynamic individual who's ready to take on leadership responsibilities in the fast-paced banking industry. This full-time role offers an exciting opportunity to collaborate with our Branch Manager and drive efficient daily operations across all banking services.</div><div></div><div><b>Essential Functions</b></div><ul><li>Lead and supervise a dedicated team of customer service representatives, head tellers, and tellers, ensuring seamless daily operations.</li><li>Foster strong customer relationships by opening new deposit accounts and providing continuous support.</li><li>Assist customers with a range of services including debit cards, online banking, and bill pay, ensuring their banking needs are met with excellence.</li><li>Provide expert guidance to business customers on cash management services.</li><li>Conduct audits of teller windows & cash drawers to maintain operational integrity.</li><li>Step in to support the teller line when necessary, demonstrating flexibility and a hands-on approach.</li><li>Collaborate with the Branch Manager on performance evaluations, recognitions, and corrective actions as needed.</li><li>Contribute to achieving profit, performance, and customer service goals through proactive management and oversight.</li><li>Address customer and employee concerns promptly, including issues related to fraud, ensuring timely resolution and communication with the Branch Manager.</li></ul><div><b>Skills & Abilities</b></div><div><i>Experience and/or Education: </i></div><ul><li>Bachelor's Degree in a related field or equivalent experience in the banking industry.</li><li>Proficiency in Microsoft Office, Excel, and Outlook.</li></ul><div></div><div><i>Skills: </i></div><ul><li>Strong communication skills, both verbal and written, with a focus on professionalism and clarity.</li><li>Solid understanding of banking regulatory matters and operational procedures.</li><li>Ability to handle various banking operations efficiently while maintaining accuracy and attention to detail.</li><li>Proven leadership skills with the ability to motivate and inspire teams to achieve excellence.</li><li>Adaptability to thrive in a dynamic work environment and remain composed under pressure.</li><li>Ethical conduct aligned with industry standards and organizational values.</li><li>Exceptional organizational and multitasking abilities, with a keen eye for prioritization.</li><li>Analytical mindset with problem-solving skills to address challenges effectively.</li><li>Customer-oriented approach, dedicated to delivering exceptional service while adhering to company policies.</li></ul><div></div><div>At FCN Bank, we're committed to fostering a collaborative and supportive work environment where every team member can thrive. Join us in shaping the future of banking and make a difference in the lives of our customers. Apply now to be part of our team!</div><div></div><div><i>FCN Bank N.A. is an equal-opportunity employer.</i></div><div><br/></div><br/><br/><p><strong>Compensation details:</strong> 18-23 Hourly Wage</p><br/><br/><p>PI0efe63bcdcfa-25401-40609935</p>

FCN Bank

FCN Bank Assistant Branch Manager

Analysis Skills

Auditing

Bank Management

Banking Operations

Banking Regulations

Banking Services

Cash Management

Communication Skills

Corrective Action

Customer Relations

Customer Support/Service

Detail Oriented

Establish Priorities

Industry Standards

Leadership

Microsoft Excel

Microsoft Office

Microsoft Outlook

Multitasking

Online Banking

Operations

Operations Processes

Organizational Skills

Performance Analysis

Performance Reviews

Presentation/Verbal Skills

Problem Solving Skills

Retail

Retail Management

Service Delivery

Team Lead/Manager

Team Player

Time Management

Willing to Travel

Writing Skills

jobtargetdirectftpin

Qualifications Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

<div><div id="requisitionDescriptionInterface.ID1469.row1">Teller Retail Banker-071322</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1"><div id="requisitionDescriptionInterface.ID1515.row1"><b>Description</b></div> <p style="font-family:'arial'">Take the next step toward your new career today!</p><p style="font-family:'arial'">Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!</p><p style="font-family:'arial'">Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p><ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li></ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li></ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li></ul></div><div></div><div id="requisitionDescriptionInterface.ID1555.row1"><div id="requisitionDescriptionInterface.ID1571.row1"><b>Qualifications</b></div> Minimum Qualifications/Experience:<br/>·  3 years of relevant and transferrable sales and/or customer service experience;<br/>   OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br/>   OR a Bachelor’s degree.<br/>·  Previous instore banking experience is preferred, but not required.<br/>·  Must be positive and engaging.<br/><br/>Formal Education & Certification:<br/>·  High School Diploma or equivalent required.<br/><br/>Work Status:<br/>·  Full-time.<br/><br/>Supervisory Responsibility:<br/>·  No.<br/><br/>Travel:<br/>·  Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.<br/><br/>Working Conditions:<br/>·  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.<br/><br/>Disclaimer:<br/>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.<br/><br/>Woodforest is an Equal Opportunity Employer, Including Disability and Veteran</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1"><b>Job</b>: Branch Banking</div><div id="requisitionDescriptionInterface.ID1661.row1"><b>Primary Location</b>: Ohio-Eaton</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1"><b>Schedule</b>: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1"><b>Work Locations</b>: <div>OH - Eaton WM-0433 </div><div>100 A E Washington Jackson Rd </div><div> Eaton 45320</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1"><b>Unposting Date</b>: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1"><b>Organization</b>: Ohio</div></div>

Woodforest National Bank

Teller Retail Banker

Equipment Maintenance/Repair

Knowledge Base

Lift/Move 30 Pounds

Marketing

Needs Assessment

Resolve Customer Issues

Sales

Transaction Processing/Management

PART_TIME

FEED

Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

<ul></ul><p><strong>*Role not eligible for sponsorship* </strong></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.</li><li>Complete transaction processing timely, accurately, and in accordance with bank procedures</li><li>Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.</li><li>Refer loan and deposit customers or prospects to subject matter experts</li><li>Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.</li><li>Utilize product knowledge to assist customers and suggest products and services to meet their needs</li><li>Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations</li><li>Complete periodic in-branch communication and promotion activities specific to the office, if applicable.</li><li>Communicate recommendations for improved work flow and service to customers.</li><li>Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks</li><li>Deliver a consistent, high level of service within our Serving More standards</li><li>Other duties as assigned<br/><br/></li></ul><p><strong>COMPETENCIES</strong></p><ul><li>Interpersonal/Customer Service Skills</li><li>Written and Verbal Communication</li><li>Ability to understand and follow directions</li><li>Adaptable to change</li><li>Basic Computer Skills</li><li>Organizational Skills/Detail Oriented</li><li>Able to Multi-Task or Juggle Priorities</li><li>Ability to work as part of a team</li><li>Active listening skills with an ability to proactively identify and recommend products and services</li><li>Ability to work independently and handle basic customer issues<br/><br/></li></ul><p><strong>EDUCATION - CERTIFICATIONS - WORK EXPERIENCE<br/></strong>High School Diploma or Equivalent required<br/>0-2 years prior cash handling, sales, or customer service experience preferred<br/><br/></p><p><strong>PHYSICAL REQUIREMENTS</strong><br/>This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. <br/><br/></p><p style="text-align:left"><strong>SCHEDULE<br/></strong>Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is <strong>hourly and full-time</strong>. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally, this position will require37.5 - 40 hours per week.</p>

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Banking Jobs in Richmond, IN

FCN Bank Assistant Branch Manager FCN Bank

Teller Retail Banker Woodforest National Bank

Teller - Versailles Office Park National Bank

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