The Director-Small Business Banking Sales is responsible for the direct management and coaching a team of 10-20 phone based Small Business Banking Consultants and Relationship Specialists support staff across multiple geographic locations via a phone-based model, which focuses on new business development, credit quality, and risk management. Demonstrated ability to manage and coach phone-based sales teams, including proactive client contact, building rapport, understanding client needs, conducting in-depth financial reviews, and effectively communicating solutions that meet client needs.