ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: GUEST SERVICE/COMMUNICATIONS - Continually strive to develop the staff, including Floor Supervisors, in all areas of managerial and professional development - Lead the recruitment process and training of staff (training, developing, testing, and coaching) - Maintain food and labors costs, including managing inventory and hitting sales goals - Build and promote teamwork through proactive interaction - Utilize effective time management and exhibit excellent follow up skills - Accommodate and anticipate guests needs - Accurately forecast staffing needs to ensure optimum customer service - Ensures that private events, catering, and banquets are successfully executed - Control cash and other receipts by adhering to cash handling procedures - Prepare and maintain all required paperwork, including forms, reports, and schedules along with administrative duties - Lead and teach managers about scheduling staff, controlling labor costs - Lead and teach managers about achieving performance goals, weekly and monthly, and supporting all administrative responsibilities with reporting to Corporate Departments such as Finance, Payroll, HR. - Small to Medium office environment - Personal/ shared desk space - Office, bar, lounge, and restaurant - 5-25% Local Travel - Noise level in the work environment is usually moderate - Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume - Work varied shifts to include days, nights, weekends, and holidays - General Managers are expected to work between 50 to 60 hours weekly.