The duties of the Benefits Specialist include, but are not limited to: Acting as the subject matter expert on leaves administration and support the Benefits Manager with managing all leaves of absence; Assisting in overseeing the Reasonable Accommodation process; Supporting the Benefits Manager with coordinating and managing Wellness Programs; Working as a key member of the CPCS HR team supporting on-boarding, benefits, and departures; Assisting with employees leaving the agency, including around health insurance, pension, and other documentation; Serving as the Healthcare GIC/FSA Coordinator, managing all benefit programs, including the implementation of our Annual Open Enrollment; Serving as the Commonwealth SMART Plan coordinator, responsible for managing and inputting monthly SMART Plan deductions into HRCMS; Serving as the Commuter Benefits coordinator, managing benefit elections, troubleshooting issues, resolving problems, and running reports to verify data accuracy deductions; Handling new hire paperwork for the MA State Retirement Board and serving as a resource for employees regarding issues related to the MA State Retirement system; Assisting the HR Team with special projects as assigned and provide back-up for other HR staff when needed; Providing excellent customer service to all who interact with the HR Unit by responding in a timely, accurate, respectful, and professional manner to customer service questions and requests; and, Other duties as assigned. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members.