Maintains working knowledge of Cash Management products and services, including ACH, wires, Positive Pay, Remote Deposit Capture, online banking, lockbox, merchant services, Smart Safe, sweeps, deposit extended insurance, and account analysis, to address member inquiries, identify needs, and recommend or refer appropriate solutions. Gathers documentation, prepares and sends account-opening forms and Cash Management agreements for signature, reviews returned documents, processes account openings, and forwards signed service agreements to the Support Team for implementation.