Associate degree from an accredited institution or an equivalent combination of education and relevant care coordination experience.*A minimum of three (3) years of care coordination experience in an outpatient clinical setting; at least one (1) of those years must include enhanced care management experience.*A minimum of one (1) year of experience in a lead capacity.*Experience in chronic disease management, case management, utilization management, and acute care or Certificate of Completion in Care Management.*Knowledge of medical terminology and care coordination.*Knowledge of the HIPAA Privacy and Security Rule.*Bilingual in English and Spanish.*Computer proficiency, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook, Excel, PowerPoint, and Word. The Enhanced Care Management (ECM) Supervisor is responsible for providing support, guidance, and training to the Care Management team, including assisting with management of health center questions and conflicts, and monitoring staff’s productivity and performance.