Bill Collector Jobs in the United States
Careers Integrated Resources Inc
Costa Mesa, CA
Knowledge of HMO, POS, PPO, EPO, IPA, Medicare Advantage, Covered California (Exchange), capitation, commercial and government payors (i.e. Medicare, Medi-Cal, TriCare, etc.) and how these payors process claims. · Interprets Explanation of Benefits (EOBs) and Electronic Admitt ance Advice (ERAs) to ensure proper payment as well as assist and educate patients and colleagues with understanding of benefit plans.
Careers Integrated Resources Inc
Rancho Mirage, CA
Coordinate, in collaboration with the Credentialing Coordinator, the credentialing process for initial appointment and reappointment of physicians and advanced practice providers (APP) and locum tenens; ensures applicants’ qualifications meet or exceed established guidelines set by the medical staff and all required information is verified prior to review by Section Chiefs/Department Chairs; and prepares files for submission to Credentials Committee or Interdisciplinary Practice Committee. · Assists with BOD follow-up, as directed (e.g., correspondence, database updates) Supports the President of the Medical Staff, Department Chairs, Sections Chiefs and Chief Medical Officer in the context of their responsibilities and credentialing roles.
Careers Integrated Resources Inc
Hackettstown, NJ
Prepare material for Credentials Committee meeting, MEC as well as Board of Trustees meeting Sets up and maintains provider information in Echo Maintains confidentiality of provider information Ensure compliance with the Bylaws at each location as it pertains to the credentialing process Schedule, and on occasion attend and take minutes for site based medical staff department meetings Process and collect dues for the site based medical staff Compiles and maintains current and accurate data for all providers Sets up and maintains provider information in online credentialing database Tracks license and certification expirations for all providers Maintains confidentiality of provider information All other duties as assigned . · Responsible for carrying out various credentialing processes in relation to physicians and allied health practitioners Process applications for initials applicants as well as reappointments (approximately 125-200 quarterly) Collect and process significant amounts of verification and accreditation information Maintain and update accurate information in the Echo database (includes education, training, experience, licensure) .
Pride Health
Costa Mesa, CA
Knowledge of HMO, POS, PPO, EPO, IPA, Medicare Advantage, Covered California (Exchange), capitation, commercial and government payors (i.e. Medicare, Medi-Cal, TriCare, etc) and how these payors process claims. Interprets Explanation of Benefits (EOBs) and Electronic Admitt ance Advices (ERAs) to ensure proper payment as well asassist and educate patients and colleagues with understanding of benefit plans.
Pride Health
Costa Mesa, CA
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Act as the account representative for Hoag, working with insurance companies, government payors, and patients to resolve payments and accounts.
Pride Health
Costa Mesa, CA
The Health Information Management Technician II processes health information under the direction of the HIM Manager or designated supervisor, which includes but is not limited to: Pick-up of discharged patient records from nursing units; prepping/scanning/indexing documents in the EMR. Additional duties may include accurately analyzing records for de?ciencies; managing all aspects of the clerical transcription process; works various work queues in the EMR.
Pride Health
Dover, DE
Randomly reviews accounts to ensure the most appropriate MS-DRG for inpatients, APGs for Day Surgery and the most appropriate diagnosis/procedure codes on outpatients are assigned and the most appropriate E/M level. Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
Pride Health
Hackettstown, NJ
Process and collect dues for the site based medical staff Compiles and maintains current and accurate data for all providers Sets up and maintains provider information in online credentialing database . Maintains confidentiality of provider information Ensure compliance with the Bylaws at each location as it pertains to the credentialing process Schedule, and on occasion attend and take minutes for site based medical staff department meetings .
BILL
Draper, UT
As a vital member of our team, you'll support our efforts in managing the end-to-end collections process across all BILL products spanning transactional and credit-related offerings such as AP/AR collection efforts, Spend & Expense (formally Divvy), and Invoice2Go. Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards.
BILL
San Jose, CA
We work collaboratively with peer developers, product managers, designers, architects, data scientists, and various business partners to define and develop low-friction, high-precision systems that protect our customers and vendors. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations.
BILL
San Jose, CA
If you are a skilled full-stack engineer with expertise in Ruby on Rails, proficiency in Node.js, and a strong background in database configuration, application monitoring, and payment processing systems, we’d love to hear from you. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations.
APN Software Services Inc
Costa Mesa, CA
Knowledge of HMO, POS, PPO, EPO, IPA, Medicare Advantage, Covered California (Exchange), capitation, commercial and government payors (i.e., Medicare, Medi-Cal, TriCare, etc) and how these payors process claims. The Collector serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution.
RA Rogers Inc
$40000 - $80000 Per Year
Crofton, MD
We’re seeking an Experienced First or Third-Party Debt Collectors to help recover past-due accounts while maintaining professionalism and compliance. Join our nationwide collection agency, proudly serving over 400 credit unions nationwide since 1979.
Chenega Corporation
Amarillo, TX
Ability to appropriately handle “problem” collections which includes fatal and correctable flaw processing, chain of custody, donor privacy, and avoidance of offensive or inappropriate statements. The Collector is responsible for a variety of functions related to the planning, scheduling, and modification of plans and schedules for workplace alcohol or drug testing as well as reporting of alcohol or drug tests.
Chenega Corporation
Harpers Ferry, WV
Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services’ company, is looking for an Instructor - Collection Management to support the United States (U.S.) Customs and Border Protection (CBP). Working knowledge of instructional systems design principles and the Analysis-Design-Develop-Implement-Evaluate (ADDIE) or similar models for course development and delivery applications.
Axelon Services Corporation
Waltham, MA
This includes addressing client s overdue payments, researching payment discrepancies, reviewing and processing adjustment requests, and providing feedback to clients using written and verbal communication skills. Utilize strong verbal communication and customer service skills to respond to customer inquiries and handle various requests regarding changes in account and billing details.
Axelon Services Corporation
Emeryville, CA
Experience in medical billing, with a preference for Professional Fee (ProFee) billing (required). Familiarity with payer websites and payer provider services (required).
Axelon Services Corporation
Worcester, MA
Relevant categories include high dollar self-pay balances for both Hospital and Physician, payment plans, bankruptcy, Victim of Violent crime, estates, insurance information, financial counseling, settlements, and prompt pay discounts. Ability to work independently within established functional guidelines and withstand pressure that may arise when dealing with the public, physicians/clinic and staff.
Bill Collector Jobs Overview
Bill collectors follow up with overdue payment recipients, negotiate new payment terms, document all interactions thoroughly, look into account anomalies, and ensure compliance with all applicable laws and regulations. In this role, you’ll aim to settle disagreements amicably and cultivate cordial relationships to maximize prompt payment and decrease defaults. Bill collector jobs are available across multiple industries, including finance, healthcare, and retail.
In the healthcare field, a bill collector's responsibilities may include assisting patients with their insurance claims and negotiating payment arrangements. In the financial sector, the main focus would be collecting past-due payments for personal loans and credit cards. Bill collectors in the retail sector may be responsible for handling customer complaints about services or products as well as monitoring accounts receivable for overdue purchases.
Regardless of the industry in which you work as a bill collector, your responsibilities may include:
- preparing and sending out collection letters and notices
- utilizing debt collection software and databases to track overdue accounts
- reporting delinquent accounts to credit bureaus
- advising debtors on payment options and financial management
- updating debtor information and contact details
Most bill collectors work in offices, either in specialized contact centers or collections departments of different companies. While some jobs require working nights or weekends to contact debtors outside of office hours, most have regular business hours.
Salary for Bill Collectors
According to the Bureau of Labor Statistics, bill collectors earn a median pay of $21.27 per hour, or $44,250 per year, within a range of about $31,960 to $62,360. Your income will depend on your experience, education, and location.
Bill collector jobs are available nationwide. You'll discover high demand for bill collectors in Dallas, TX; Houston, TX; and Phoenix, AZ.
Your skills as a bill collector, including strong negotiation abilities, attention to detail, and knowledge of relevant laws and regulations, make you highly employable. To see how much you can earn with your skill set as a bill collector in different cities throughout the United States, use Monster's Salary Tool.
How to Find the Best Bill Collector Jobs for You
Understanding your strengths and areas for improvement is essential when finding the best bill collector jobs. To begin, take stock of your strengths; a bill collector needs strong communication, negotiation, and problem-solving abilities, among others. Recognize areas where you have room to grow whether it's in your knowledge of debt-collecting legislation or your ability to manage your time effectively.
Take Your Life and Skills into Account
Think about work-life balance, advancement chances, and scheduling flexibility when making your job search decisions. Look for bill collector jobs that provide different shifts if you value flexibility in your schedule.
Evaluate the job's needs and duties in light of your own abilities and expertise. If a position requires an extensive understanding of debt collection software, you should be ready to learn or already have the necessary skills. Additionally, recognize any areas where you could benefit from further education, such as learning about new rules or honing your customer service abilities.
Examine the Company
Check the organization's values and operations to see if they match yours. When it comes to ethical debt collection, you can find a good match with a company that prioritizes honesty and respect for their customers.
Investigate the workplace by thinking about things like team dynamics, managerial style, and the size of the organization. How happy you are in your career greatly depends on how supportive your team is and how open management is.
Application Tips for Bill Collector Jobs
Submitting a resume and cover letter outlining your relevant work experience and skills is the first step in applying for bill collector jobs. The next step is to schedule an interview, either over the phone or online. If you pass the first stage of screening, the next steps include going through background checks, taking skills tests, and going through more interviews.
Prepare the Application
When applying for a bill collector job, study the posting carefully to highlight the qualifications listed as must-haves, such as strong communication and negotiation skills as well as an understanding of debt collection regulations. Key skills and abilities to include in your applications for bill collector jobs include:
- attention to detail
- problem-solving
- knowledge of debt collection laws
- customer service
- technological proficiency
- time management
Emphasize your background working with debt collection tools and handling payment disputes in your application. If the company asks that you send a specific document, such as an online assessment, a thorough outline of your collections expertise, or references attesting to your ability to handle past-due accounts, be sure to follow those directions.
Create a Resume
Logically organize your resume, with sections for talents, work experience, and a summary of qualifications. Incorporate relevant experience in bill collection together with the required skills listed in the job description, such as familiarity with debt recovery regulations and a track record of exceptional customer service. See our accounts receivable resume sample for inspiration.
Many hiring managers and recruiters use applicant tracking systems. These systems analyze resumes for relevant keywords and abilities, allowing them to rapidly filter and discover appropriate candidates. Valuable resume keywords to include in your application include:
- debt collection
- account management
- payment arrangements
- compliance
- financial recovery
- credit management
- record-keeping
- dispute resolution
- negotiation skills
Submit a resume that emphasizes your relevant experiences and expertise, such as negotiating and debt collection, by using Monster's Resume Writing Service. Our experts' knowledge of resume layout and optimization for specific keywords improves visibility in applicant tracking systems, which is crucial for getting the attention of hiring managers.
Write Your Cover Letter
A cover letter is typically required when applying for bill collector jobs. You should always tailor your cover letter to the specific job you're applying for by highlighting any required skills listed in the job description. Other tips for customizing your cover letter include:
- Make specific reference to the employer and explain how your experience in debt collection fits well with their goals and ethos.
- Include what you have to offer the company.
- Express your excitement about the position and your intention to help the business with its payment recovery and management efforts.
Submit the Application
Always take the time to proofread your cover letter, resume, and application for typos and other issues before sending them in. An impeccable, error-free application shows that you have put in the time and effort necessary for the position, which will go a long way in generating a good impression with hiring managers.
Applying for bill collector jobs on Monster gives you access to a world of options and sophisticated search tools that pair your abilities with open job positions. Sign up for a free Monster account — all you need is an email address. We have tools to help you keep track of applications and offer a free resume review after you create your account.
Application Follow-Up
Sending a follow-up email after applying for a bill collector job shows your genuine interest in the position and keeps your resume in the minds of hiring managers. With this proactive approach, you can highlight your qualifications again and convey your excitement about positively impacting the company's debt recovery initiatives.
Ways to Follow Up
When sending your follow-up message, allow ample time for the screening process — about one to two weeks after submitting your application — but be timely enough to show your continued interest. In your follow-up communication, make it more personal by mentioning what you love about the job or organization and restating how your talents are a perfect fit for the bill collector position. Check the company's website or contact the HR department to get the email address of the recruiting manager.
Interview Advice for Bill Collector Jobs
When interviewing for bill collector jobs, you'll likely have to go through at least two rounds of interviews, with the last round potentially involving practical assessments or role-playing scenarios to gauge your ability to manage real-life debt collection circumstances. A phone or video interview is generally the first step in the hiring process, which interviewers use to gauge your general knowledge and communication abilities. After that, you may have to go through an in-person interview or interviews with members of the hiring team to talk about your background, skills, and knowledge of debt-collection processes.
Before the Interview
Make sure you're well-prepared for the interview by checking the format when you confirm the time and place. Whether it's a phone, video, or in-person interview, each format calls for different preparation techniques. The same goes for preparing for competency and behavioral interviews.
The goal of behavioral interviews is to forecast future performance based on your prior experiences and actions in debt collection-related contexts, such as conflict resolution and the ability to handle challenging conversations. A competency-based interview will examine your fitness for the bill collector position by testing your specialized talents and abilities, like how well you know how to negotiate and use debt-collecting software. Some of the best ways to prepare for behavioral- and competency-based interviews for bill collector jobs are:
- reviewing job requirements
- practicing common questions
- researching company culture
- reviewing relevant skills
During the Interview
The STAR method can help you frame your answers by breaking them down into four parts: situation, task, action, and result. If asked about dealing with a problematic debtor, structuring your answer using the STAR method would allow you to provide details about the scenario, including the duty you had, the steps you took to fix the problem, and the good result that came out of it. This strategy demonstrates your suitability for the role by providing concrete examples of your work history and relevant skills.
Interview questions for bill collector jobs often center on your background in dealing with past-due accounts, including tactics for handling tough talks and negotiating payment plans. First- and second-round interview questions usually vary in their depth and focus. Questions that you can expect during first-round interviews include:
- Tell me about a situation where you were able to work out a payment arrangement with a stubborn debtor.
- When a debtor ignores your repeated attempts to get in touch with them, what steps do you take?
- Could you tell me your background working with debt collection software and any specific examples of its application?
Round two interview questions typically delve deeper into specific scenarios and challenges you've faced. They may include testing and assessments to become familiar with your problem-solving abilities, compliance with policies and procedures, and ability to manage complex or high-priority accounts. Questions to expect during the second round of interviews include:
- Give an example of a difficult account discrepancy you resolved and describe what you did.
- How can you reach your collection objectives while simultaneously staying in accordance with debt collection regulations?
- Provide an example of a time when you were juggling many important accounts at once. Tell me how you managed the workload and set priorities.
An important skill for bill collectors to have is the ability to remain calm and collected under pressure. Some interviews may include simulated high-pressure circumstances, also known as a stress interview. You can improve your confidence, calm your nerves, and get ready to talk about your experiences and skills compellingly by visualizing yourself succeeding during the interview.
After the Interview
After interviewing several candidates for a bill collector position, it usually takes the interviewer a week or two to analyze all of the applications, confer with their staff, and make a final selection. Sending a thank-you note within 24 to 48 hours of the interview is a great way to show your appreciation and to convey your interest in the position again.
Responding to Job Offers
Salary, perks, and work hours along with chances for professional development are just a few of the numerous components of a bill collector job offer. The most important aspects to evaluate to ensure you find a job that complements your professional objectives are:
- hourly rate or salary
- bonuses
- commissions
- health insurance
- retirement plans
- job responsibilities
- work hours
- training and support
- career growth opportunities
- company culture
- workload and stress level
- job security
Career Paths for Bill Collectors
As you gain experience as a bill collector, you have the opportunity to move up the ranks to senior collections positions where you're responsible for leading teams and tackling more intricate cases. Managerial positions offer opportunities for advancement through exposure to departmental leadership and strategic planning.
- collections manager: Manage the collections staff, come up with new ways to get more money back, and make sure everything is legal.
- collections specialist: Recover delayed payments by handling complicated or high-value accounts, negotiating payment schedules, and resolving disputes.
- chief financial officer: Account for the organization's financial well-being as a whole, including collection function management, budgeting, and strategic decision-making.
Related Professions
People who work as bill collectors are great at managing finances and interacting with clients because of their wide range of skills, opening up opportunities in a range of occupations.