Job Responsibilities: Oversee all back-end revenue cycle functions including accounts receivable, denials management, payment posting, and patient collections Assist in the implementation and development of RCM policies, procedures, and best practices to maximize reimbursement and minimize denials Lead, mentor, and develop RCM team members to improve accuracy and efficiency Monitor KPIs and metrics (AR aging, denial rates, days in AR, collection efficiency, etc.) and present regular performance updates to executive leadership Identify gaps, inefficiencies, or compliance risks within workflows and lead system-wide process improvements Collaborate with internal teams and external parties to escalate and resolve issues Conduct root-cause analysis on denials and implement corrective action plans Ensure compliance with all state and federal regulations, including Medicare/Medicaid guidelines Work collaboratively with Operations, IT, and EMR teams to optimize revenue cycle performance within the eCW platform Drive continuous improvement initiatives to support Optima Medicals growth and operational goals Qualifications and Requirements: 5 years of progressive experience in healthcare revenue cycle management; primary care or multi-site outpatient experience strongly preferred 3 years in a leadership or management role overseeing RCM personnel Strong understanding of billing, coding (ICD-10, CPT, HCPCS), payor rules, Medicare/Medicaid, and compliance requirements Proven track record of improving RCM performance in a high-volume clinical setting Experience with EMR/PM systems (SequelMed or eCW experience a plus) Strong analytical ability with experience using dashboards, reports, and KPI tracking Excellent leadership, communication, and cross-functional collaboration skills Ability to thrive in a fast-paced, growing organization and manage multiple priorities simultaneously Bachelors degree in healthcare administration, business, finance, or related field preferred (but equivalent experience will be considered) Why Join Our Team? The ideal candidate is a strategic leader with hands-on experience in healthcare revenue cycle management (RCM), strong analytical skills, and a proven ability to improve systemwide workflows in a fast-growing medical organization.