Billing Coordinator - TalentZok TalentZokBilling Coordinator - TalentZokRedlands, CA$18–$19 / hourImmediate opening for a Document Specialist Coordinator in Redlands, CA who possesses:Experience with Microsoft Office applications. $18-$19 DOEFor immediate and confidential consideration, email resumes to lruiz@talentzok.com.
Insurance Billing Clerk - Finance and Business County of RiversideInsurance Billing Clerk - Finance and BusinessRiverside, CAFull timeprocedures and methods; determine appropriate applications of various billing procedures; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions. Under supervision, the incumbent will be responsible for making follow-up calls checking on claim statuses and eligibility, and working on special projects ; performing fiscal clerical work processing and billing fiscal intermediaries for medical services rendered to patients; and to do other work as required.
Temporary Insurance Billing Clerk County of Riverside, CaliforniaTemporary Insurance Billing ClerkRiverside, CA$44,448.37–$66,100.67 / yearExperience: Two years of clerical experience, one of which involved making arithmetical computations of performing some financial, statistical, or fiscal record keeping and billing work, preferably medical billing; One year of the non-specialized experience may be substituted by either: Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, business education or a closely related field. Ability to: Understand and apply basic billing procedures; identify routine billing errors; differentiate between various billing procedures and methods; determine appropriate applications of various billing procedures; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions.
Director of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing Unit County of RiversideDirector of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing UnitRiverside, CAFull timeKnowledge of: The principles of effective personnel management and supervision; principles and practices involved in patient access or revenue cycle activities, including knowledge of applicable health information systems; laws, rules, regulations, and policies affecting revenue cycle, charge master or patient access functions. Additionally, the Director will collaborate with RUHS stakeholders to identify charge-related opportunities, evaluate current procedures, and assess internal controls to ensure charge master code compliance, charge accuracy, and improved charge capture.
Director of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing Unit County of Riverside, CaliforniaDirector of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing UnitRiverside, CA$98,794.39–$156,721.81 / yearAdditionally, the Director will collaborate with RUHS stakeholders to identify charge-related opportunities, evaluate current procedures, and assess internal controls to ensure charge master code compliance, charge accuracy, and improved charge capture. The role also includes maintaining oversight of the department's documentation of policies and procedures, ensuring compliant billing practices, and educating department staff and other stakeholders on CDM maintenance processes and compliance.
Customer Service Billing and House Cleaning Crew Coordinator Molly MaidCustomer Service Billing and House Cleaning Crew CoordinatorRancho Mirage, CaliforniaAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
Billing and Collections Coordinator Air Methods CorpBilling and Collections CoordinatorCAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Essential Functions and Responsibilities include the following: Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online.
Customer Service and Billing Wholesome International IncCustomer Service and BillingRedlands, CAIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Payroll Specialist County of San BernardinoPayroll SpecialistSan Bernardino, CA$42,390.40–$58,260.80 / yearPAYROLL: processing, auditing, correcting and calculating payroll/timesheets • BILLING: preparing, processing or auditing bills, claims, statements or requisitions for payment • MEDICAL BILLING: experience preparing, processing or auditing medical billing • BUDGETING: participating in budget preparation, as well as experience monitoring purchases and expenditures • CASHIERING: experience using a cash register/automated cashiering system, including balancing receipts and coding items • ACCOUNTS PAYABLE: preparing, processing or auditing accounts payable • ACCOUNTS RECEIVABLE: preparing, processing or auditing accounts receivable None of the above. CANDIDATES MUST MEET THE FOLLOWING REQUIREMENT: • EXPERIENCE: Must possess eighteen (18) months of full-time clerical experience where the primary duty involved performing fiscal and/or payroll activities including mathematical computations.
ACCOUNTS RECEIVABLE SPECIALIST- Full Time University Health Services IncACCOUNTS RECEIVABLE SPECIALIST- Full TimeRiverside, CAThis opportunity offers the following: Challenging and rewarding work environment Growth and Development Opportunities within UHS and its Subsidiaries Competitive Compensation About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Clinical Research Operations Specialist -Temporary Loma Linda University Medical CenterClinical Research Operations Specialist -TemporaryLoma Linda, CAThe Clinical Research Operations Specialist participates in the start-up activities related to opening new trials, including performing financial feasibility assessments, and will work closely with the Principal Investigator, study start-up team and Research Affairs Financial Management to ensure accurate and compliant budget development and negotiation. Job Summary: The Clinical Research Operations Specialist for the Cancer Center Clinical Trials Unit (CCCTU) plays a critical role in the financial management of clinical research trials from study startup to study closure.
Medical Records Specialist - Glenwood Surgical Center Surgical Care Affiliates LLCMedical Records Specialist - Glenwood Surgical CenterRiverside, CAAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
Medical Records Specialist - Glenwood Surgical Center SCA HealthMedical Records Specialist - Glenwood Surgical CenterRiverside, CaliforniaAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
Fiscal Specialist County of San BernardinoFiscal SpecialistSan Bernardino, CA$21.47–$29.61 / hourSan Bernardino County is recruiting for Fiscal Specialists who perform complex fiscal duties which may include the following: review, audit, and prepare accounting documents; process payments, invoices, billings, reimbursements, credit card statements, and claims; maintain accounting or fiscal records; prepare fiscal and statistical reports; and collect, distribute and allocate funds to correct accounts. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
Medical Support Assistant (All Specialties) US Department of Health and Human ServicesMedical Support Assistant (All Specialties)Riverside, CA$40,332–$58,445 / yearClarification from the agencyThe IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interiors definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7 Chapter 3.VideosDutiesHelpPurchasedReferred Care PRC Assists with processing referrals for medical services provided outside the facility receives logs and tracks referral requests reviews referral forms for completeness enters and updates referral and patient data in Resource Patient Management System RPMS Electronic Health Record EHR or other systems communicates with clinical staff patients and external providers to obtain or relay routine information maintains files and logs to track referral status. Relocation expenses reimbursedNo Appointment typeMultipleWork scheduleMultiple SchedulesServiceCompetitivePromotion potential6 Job family Series 0679 Medical Support Assistance Supervisory statusNoSecurity clearanceOtherDrug testNoPosition sensitivity and riskModerate Risk MRTrust determination processSuitabilityFitnessFinancial disclosureNoBargaining unit statusYesAnnouncement numberIHS-26-HQ-12935286-ESEPMPControl number867662100This job is open toHelpFederal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Managements hiring rules and pay scales.
Accounting Specialist The Happier Life ProjectAccounting SpecialistLake Elsinore, CAFull timeThe Accounting Specialist supports the day-to-day financial operations of The Happier Life Project by maintaining accurate financial records, processing accounts payable, preparing reconciliations, supporting grant and contract billing, assisting with month-end and year-end close activities, and ensuring compliance with organizational policies and funding requirements. This position works closely with leadership, program staff, contractors, vendors, auditors, funders, and external partners to support accurate financial reporting, strong internal controls, grant compliance, and responsible stewardship of organizational resources.
NewSenior Specialist Accounting Sage Oak Charter SchoolsSenior Specialist AccountingRedlands, CA$34.95–$40.52 / hourPart timeRefers all formal disciplinary actions involving students and staff to school management ensuring compliance with the schools’ Uniform Complaint Policy and the schools’ Uniform Technology Policy; addressing and resolving complaints from students, parents, and staff in a timely manner; and complying with the provisions of California Penal Code Section 11166 (Child Abuse and Neglect Reporting Act). Position Summary: Under general direction performs independent, advanced analytical, complex tasks to assist in the smooth and efficient operation of the fiscal services department including accounting administration, data gathering, auditing, report preparation, and special project assignments.
Medical Assistant/Patient Account Rep - Community Based Outreach REDLANDS FAMILY CLINICMedical Assistant/Patient Account Rep - Community Based OutreachRedlands, California2. Proof of completion of the minimum training required either by certificate or validation of training by physician or qualified individual acting under the direction of a physician within 3-months of hire, per Title 16, to include medication administration by intramuscular, subcutaneous and intradermal injections, skin tests, and venipuncture or skin puncture for the purpose of withdrawing blood required. Reporting to the Practice Manager, this position provides front and back office support performing various clerical and technical duties and is responsible for financial counseling of patients, effective management of financial transactions, and timely entering of charges, patient referrals, and coordinates Vaccines For Children program.
Clinical Supervisor (Part-Time or Full-Time) Transparent Staffing LLCClinical Supervisor (Part-Time or Full-Time)Murrieta, CA$55–$64 / hourIf you are a dedicated clinical leader passionate about mentorship, high-quality patient care, and fostering a collaborative work environment, apply today to join this supportive and growth-focused team! Direct Client Care: Maintain a personal caseload of clients through in-office and Telehealth sessions, providing high-quality clinical services.
Medical Biller Specialist PERFORMANCE PHYSICAL THERAPYMedical Biller SpecialistRedlands, CABilling duties include claim scrubbing, claim submission and proactively following up with payers in securing payment of accounts and resolving claim rejections through account closure. Responsibilities: • Oversight of insurance management (including verification, authorization) and billing for all payer types including Medicare, managed care, workers’ comp, commercial, government, etc.
RCM Specialist III Nephrology Associates Medical GroupRCM Specialist IIIRiverside, CAKey responsibilities and common requirements for this role, as seen on sites like, include: Complex Denial Management & Appeals: Reviewing and resolving complicated, denied, or slow-pay claims by analyzing EOBs (Explanation of Benefits) and crafting detailed written appeals. A Revenue Cycle Specialist III (RCS III) acts as a senior-level expert in medical billing and collections, managing complex denials, insurance appeals, and high-dollar accounts to optimize cash flow.
Commercial Insurance Specialist AHMC HealthcareCommercial Insurance SpecialistRiverside, CaliforniaOverview: Performs various clerical billing and follow up functions, but not limited to items listed in the Performance Criteria. Reviews payor contracts to ensure correct contractual adjustments are posted as per individual payor agreement.
Collections Specialist Advantage AmbulanceCollections SpecialistRiverside, CaliforniaAmenities…our CEO has been quoted saying “I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshments…a place that everyone wants to come to each day.” . Advantage Ambulance, Inc is a BLS (Basic Life Support) and CCT (Critical Care Transport) ambulance provider headquartered in the city of Riverside, California.
Patient Registration Specialist Option Care Health IncPatient Registration SpecialistRiverside, CA$21.47–$31.20 / hourJob Description Summary: The Specialist, Patient Registration is responsible for facilitating new patient's transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health makes it easy to transition care. Secures patient's upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
Reimbursement Specialist I FFF_EnterprisesReimbursement Specialist ITemecula, CAFull timeThorough knowledge of medical reimbursement principles and medical code sets, including: HCPCS, ICD-10, NDC and CPT. Excellent written and verbal communication skills, excellent interpersonal skills-team player.
Admissions Coordinator Full Time Vibra Healthcare LLCAdmissions Coordinator Full TimeSan Bernardino, CA$21.84–$26.61 / hourThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Ballard Rehab Hospital, located in San Bernardino, CA is a 60 bed rehab facility providing rehabilitative services to people recovering from disabilities caused by injuries or illnesses.
Admissions Coordinator PRN Vibra HealthcareAdmissions Coordinator PRNSan Bernardino, California$21–$25.59 / hourPosted Total Compensation: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside.
Admissions & Collections Clerk - CHC-Moreno Valley County of Riverside, CaliforniaAdmissions & Collections Clerk - CHC-Moreno ValleyMoreno Valley, CA$44,448.37–$66,100.67 / yearAbility to: Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people. Under general supervision, incumbents will be responsible for performing specializing clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishes payment sources, arranging payment plans consistent with patient ability to pay, and performing other related duties as required.
Business Office Manager Rockwell CareBusiness Office ManagerMentone, CAFull timeSkilled Nursing Facility Experience, Successful performance of essential functions can best be achieved through consistent application of current knowledge, use of good judgement, teamwork, common sense, ability to establish and carry out priorities, effective use of interpersonal skills and ongoing communication with residents, staff, families, interdisciplinary team members, and government officials, including state surveyors and ombudsman. Working knowledge and ability to comply with facility polices and procedures for workplace safety including infection control procedures, application of universal precautions for blood borne pathogens, use of personal protective equipment and handling of hazardous materials.
Admissions & Collections Clerk - Insurance Verification/QA County of RiversideAdmissions & Collections Clerk - Insurance Verification/QAMoreno Valley, CAFull timeUnder general supervision, incumbents will be responsible for working off WQ's for verifying eligibility for insurances, and verifying authorizations and referrals for accuracy, communicating with admitting and registration, clinics, ER, MISP, operating room, PSC staff as needed ; specializing clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishes payment sources, arranging payment plans consistent with patient ability to pay, and performing other related duties as required. Ability to: Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people.
Financial Services Specialist Loma Linda University Medical CenterFinancial Services SpecialistSan Bernardino, CAAble to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Physician County of Santa BarbaraPhysicianCA$242,132.80–$276,529.76 / yearThe Department's decisions and service delivery are guided by the following values: Quality services for persons of all ages with mental illness and/or substance abuse Integrity in individual and organizational actions Dignity, respect, and compassion for all persons Active involvement of clients and families in treatment, recovery, and policy development Diversity throughout our organization and cultural competency in service delivery A system of care and recovery that is clearly defined and promotes recovery and resiliency Emphasis on prevention and treatment Teamwork among department employees in an atmosphere that is respectful and creative Continuous quality improvement in service delivery and administration Wellness modeled for our clients at all levels; i.e., staff who regularly arrive at the workplace healthy, energetic and resilient Safety for everyone. County of Santa Barbara Health Care Centers: Santa Maria Health Care Center, 2115 S. Centerpointe Parkway, Santa Maria, CA 93455 (map) Lompoc Health Care Center, 301 North R Street, Lompoc, CA 93436 (map) Santa Barbara Health Care Center, 345 Camino del Remedio, Santa Barbara, CA 93110 (map) Franklin Health Care Center, 1136 E. Montecito Street, Santa Barbara, CA 93103 (map) Carpinteria Health Care Center, 931 Walnut Avenue, Carpinteria, CA 93013 (map).
NewMedical Office Manager Ramy A Awad Md INCMedical Office ManagerPalm Springs, CAPosition overview: The medical office manager will be responsible for the day-to-day operations of the practice, including administrative tasks, patient scheduling, medical billing oversight and staff coordination. Key responsibilities: · Oversee the daily operations of the front and back office to ensure efficiency and quality patient care, manage patient scheduling, appointment coordination, and workflow optimization.
Front Desk Receptionist The Los Angeles Cancer NetworkFront Desk ReceptionistRiverside, CaliforniaThe Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network(OneOncology affiliated medical practice). We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Certified Phlebotomy Technician-Lab (Palm Springs-Sunrise) Eisenhower Medical CenterCertified Phlebotomy Technician-Lab (Palm Springs-Sunrise)Palm Springs, CA$20.71–$31.46 / hourJob Objective: Performs phlebotomy and specimen processing/handling; processes all specimen types to assure accurate type of registration, processing of specimens, and ordering tests. Works closely with nurses and physicians to ensure that ambiguous or unusual test requests are handled appropriately.
Licensed Clinical Therapist Pre-Licensed Clinical Therapist- OPG/Age Wise* County of San BernardinoLicensed Clinical Therapist Pre-Licensed Clinical Therapist- OPG/Age Wise*San Bernardino, CA$71,510.40–$108,451.20 / yearDegree/Intern Registration in one of following:Pre-Licensed Marriage and Family Therapists: Must have received or be within three (3) months of receiving a Masters degree in Marriage Family Therapy or a related Masters degree that meets the MFT licensure requirements of the California Board of Behavioral Sciences (BBS).Pre-Licensed Masters of Social Work: Must have received or be within three (3) months of receiving a Masters degree in Social Work from a school accredited or in candidacy status with the Council on Social Work Education. Applicants from out of state: The CA Department of Health Care Services requires applicants who have been recruited from outside of CA as psychologists, clinical social workers, marriage and family therapists or professional clinical counselors and whose experience is sufficient to gain admission to a licensing examination to apply for and obtain a professional licensing waiver through the County of San Bernardino if the applicants are licensed-ready according to the Board of Behavioral Sciences criteria.
Master Social Worker - MSW Fresenius Medical Care AG & Co KGaAMaster Social Worker - MSWMurrieta, CA$71,000–$107,000 / yearSupports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.
Scribe-EDOC Pain Clinic (Hope Square) Eisenhower Medical CenterScribe-EDOC Pain Clinic (Hope Square)Rancho Mirage, CA$19.72–$29.95 / hourAccurately and thoroughly documents medical visits and procedures as they are being performed by the physician, including but not limited to: Patient medical history and physical exam, Procedures and treatments performed by healthcare professionals. Experience: Required: Two (2) years of experience in Electronic Health Records (EHR) or in a licensed/certified patient care position or Associate's Degree in Healthcare field in lieu of experience.
Collector 2 Loma Linda University Medical CenterCollector 2San Bernardino, CAPerforms telephone and written follow-up with insurance companies, government payers, third party payers, worker''s compensation payers, medical groups, outside hospitals, and physician''s offices to ensure timely payments for inpatient and outpatient hospital bills in accordance with the terms and conditions of each insurance companies'' policies. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
Consumer Services Reimbursement Specialist 1 for the Purchase of Service Unit Inland Regional CenterConsumer Services Reimbursement Specialist 1 for the Purchase of Service UnitSan Bernardino, CaliforniaUnder general supervision of the Purchase of Service Manager, perform fiscal clerical work in connection with the examination, calculation, reconciliation and recording of accounts payable records, verify check claims for payment, process requests to authorize payments; verify records for accuracy and completeness; and prepare summary reports. Accurately calculate payment from vendorized rates, Schedule of Maximum Allowance (SMA), Current Procedural Terminology (CPT) or negotiated rate, and/or bill for third party payments, proportionate cost, and absences.
Bilingual Eligibility Specialist Trainee/I/II County of Riverside, CaliforniaBilingual Eligibility Specialist Trainee/I/IIMoreno Valley, CA$18.63–$25.66 / hourPositions in this series, under supervision, determine initial and continuing eligibility for one or more public social service aids or medical assistance programs in accordance with established procedures; to perform complex and specialized eligibility work such as quality control and quality assurance of previously processed aid applications or the review, evaluation, investigation, and justification of eligibility determinations that clients have appealed; to refer applicants and recipients who appear to be in need of social services to the appropriate staff members; and to perform other duties as required. Ability to: Interview effectively in a variety of settings; accurately gather, record and correctly evaluate data necessary for the determination of eligibility for various public assistance programs; correctly interpret the rules and regulations governing eligibility determinations to applicants, recipients and general public; speak and write effectively; maintain accurate and systematic records; identify problems requiring referral to other Department staff.
Medical Receptionist II Nephrology Associates Medical GroupMedical Receptionist IISan Bernardino, CAField all phone calls that arrive to the appropriate staff transfer to voice mail or send message via Athena create a case. A medical receptionist: • Welcome and greet patients, vendors, pharmaceutical representatives, and other visitors that walk thru doors/medical office.