Administrative Assistant II, Rheumatology Beth Israel Lahey HealthAdministrative Assistant II, RheumatologyBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Administrative Assistant II, Needham Cancer Center Beth Israel Lahey HealthAdministrative Assistant II, Needham Cancer CenterBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Administrative Assistant II Beth Israel Lahey HealthAdministrative Assistant IIBoston, Massachusetts$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Administrative Assistant II - Ophthalmology Clinic Lahey Hospital and Medical CenterAdministrative Assistant II - Ophthalmology ClinicBoston, MA$21–$28.26 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Senior Revenue Analyst Mass General BrighamSenior Revenue AnalystSomerville, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Ensures accurate billing, identifies revenue enhancement opportunities, and collaborates with departments to streamline revenue cycle processes and reduce discrepancies in claims and reimbursements.
Practice Assistant (40 hr, Day) Beth Israel Lahey HealthPractice Assistant (40 hr, Day)Needham, MassachusettsThis position is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations including some or all of the following responsibilities: •Requires problem-solving skills, a positive approach to teamwork, strong communication skills, the ability to handle multiple priorities, attention to detail and a focus on customer service. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Epic Resolute HB Analyst ClinDCastEpic Resolute HB AnalystMassachusetts, AlabamaAs a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.
Customer Service Representative Quipt Home MedicalCustomer Service RepresentativeWinchester, MAAs a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred.
Veterinary Financial Coordinator Ethos Veterinary HealthVeterinary Financial CoordinatorLawrence, MAFull timeAs a Veterinary Financial Coordinator, you’ll serve as the primary resource for clients regarding treatment plan estimates, payment options, billing questions, and financial expectations while partnering closely with ER and ICU medical teams. Review and maintain accurate patient invoices by ensuring services, supplies, departments, and providers are correctly documented and charged within EzyVet and related hospital systems.
NewOperating Room Support Services Supervisor Lowell General HospitalOperating Room Support Services SupervisorBoston, MA$47,924.24–$59,894.75 / yearIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
Collections Specialist Ledgent Finance & AccountingCollections SpecialistBoston, Massachusetts$60,000–$70,000In this role, you will be responsible for managing accounts receivable collections activities, reviewing and posting payments, resolving billing discrepancies, and ensuring timely follow-up on outstanding balances. The ideal candidate is organized, proactive, and comfortable communicating with clients, internal stakeholders, and external partners to support efficient cash flow management.
Collections Specialist Kaizen StackupCollections SpecialistBoston, MassachusettsThis role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing. Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes.
Intake Specialist/Medical Receptionist Alcanza Clinical ResearchIntake Specialist/Medical ReceptionistRoslindale, MassachusettsUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer’s arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.
NewSupervisor, Medicaid Claims Reviewer Mass General BrighamSupervisor, Medicaid Claims ReviewerSomerville, Massachusetts$79,560–$115,720.80 / yearWorking with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Office Assistant, Nephrology Beth Israel Lahey HealthOffice Assistant, NephrologyPeabody, MassachusettsExperience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
NewClaims Review Specialist, DSNP Mass General BrighamClaims Review Specialist, DSNPSomerville, MassachusettsRemote$17.71–$25.28 / hourThe ideal candidate brings hands‑on experience with SCO and One Care claims processing and demonstrated proficiency in QNXT or similar claims adjudication systems (e.g., Facets).Essential Functions: Adjudicate claims to pay, deny, or pend as appropriate in a timely and accurate manner according to company policy and desktop procedure. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.
Health Plan Sales Specialist L Brigham and Women's HospitalHealth Plan Sales Specialist LSomerville, MA$63,648–$92,570.40 / yearWorking with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Clinic/Practice Assistant, Orthopedics Mass General BrighamClinic/Practice Assistant, OrthopedicsBeverly, MassachusettsOur nationally recognized sports medicine specialists provide advanced care for the full spectrum of sports-related injuries and orthopedic conditions, serving athletes and non-athletes of all ages through innovative, research-based treatment and rehabilitation services. Under general supervision, the Medical Administrative Assistant performs a combination of administrative and clerical duties to support patient visits, scheduling, registration, check-in and check-out, documentation, and day-to-day office operations.
Medical Assistant 1, Peabody Beth Israel Lahey HealthMedical Assistant 1, PeabodyPeabody, MassachusettsUnder the supervision of licensed providers or clinical overseers, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow. Skills, Knowledge & Abilities : Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues.
IS Applications System Analyst, Senior Greater Lawrence Family Health CenterIS Applications System Analyst, SeniorMethuen, MassachusettsNationally recognized as a leader in community medicine — family practice, pediatrics, internal medicine, and geriatrics — GLFHC operates multiple clinical sites throughout the service area and serves as the sponsoring organization for the Lawrence Family Medicine Residency Program. Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley.