Customer Service Advocate- Billing St. Luke's Health Network, Inc.Customer Service Advocate- BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Accounts Receivable Specialist- Professional Radiology Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Professional Radiology BillingAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist- Hospital Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Hospital BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist - Hospital Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist - Hospital BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist- Physician Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Physician BillingAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Nurse Practitioner or Physician Assistant - Spine and Pain (Tamaqua) St. Luke's Health Network, Inc.Nurse Practitioner or Physician Assistant - Spine and Pain (Tamaqua)Tamaqua, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Luke’s Spine & Pain Associates were honored to receive the Purdue Partners Against Pain Award, which salutes those who have made great strides in the field of pain research, managing or improving quality of life for people living with acute or chronic pain.
AR Billing Specialist Synerfac Technical StaffingAR Billing SpecialistAllentown, PA$23–$27 / hourTemporaryContractorBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. * Communicate with customers regarding past due balances, billing questions, service-related disputes, and credit hold matters.
Customer Service Advocate- Billing St. Luke's University Health NetworkCustomer Service Advocate- BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
AR Analyst - Centralized Billing UGI CorpAR Analyst - Centralized BillingKing Of Prussia, PAThe Analyst also identifies reconciling items and invoicing issues for specific accounts and develops procedures to identify issues, recommend solutions, solve problems, and document processes. Job Summary: The AR Analyst - Centralized Billing is responsible for the analysis of centrally billed National Account and ACE customers to ensure proper and timely billing of all activity.
Billing Representative II J.B. Hunt Transport Services IncBilling Representative IIBethlehem, PAJob Summary: Under close supervision, this position is responsible for providing key support for functional groups, including performance of a wide variety of specialized administrative function involving compiling and arranging amounts owed from invoicing/accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and preparing invoices and record transactions. Job Description: Key Responsibilities: Communication with the internal and external customers to collect documentation for invoicing, inputting, and processing transactions into billing systems.
NewShipping Billing Clerk 1st Shift - Kutztown East Penn Manufacturing - Deka BatteriesShipping Billing Clerk 1st Shift - KutztownKutztown, PennsylvaniaFull timeQualifications: EDUCATION REQUIREMENTS: High School Diploma or GED,READING REQUIREMENTS: Basic Reading,MATHEMATICAL SKILLS: Basic Math (adding, subtracting, dividing, multiplying),COMPUTER SKILLS: Advance Shipping Notice (ASN),COMPUTER SKILLS: Basic Computer Skills,COMPUTER SKILLS: Glovia,COMPUTER SKILLS: Internet experience,COMPUTER SKILLS: Customer Website Customer Website,REASONING SKILLS: Ability to evaluate,COMMUNICATION SKILLS: Excellent communication skills,COMMUNICATION SKILLS: Good Telephone Skills,OTHER NECESSARY SKILLS/REQUIREMENTS: Accurate Filing,OTHER NECESSARY SKILLS/REQUIREMENTS: Knowledge of shipping procedures and practices,OTHER NECESSARY SKILLS/REQUIREMENTS: Well Organized,OTHER NECESSARY SKILLS/REQUIREMENTS: Able to type,OTHER NECESSARY SKILLS/REQUIREMENTS: Ability to work at a fast pace. The Billing Clerk is responsible for preparing accurate shipping documentation, coordinating carrier scheduling, and maintaining detailed records to support efficient and timely product shipment.
NewShipping Billing Clerk 1st Shift Kutztown East Penn Manufacturing Co IncShipping Billing Clerk 1st Shift KutztownPAEDUCATION REQUIREMENTS: High School Diploma or GED,READING REQUIREMENTS: Basic Reading,MATHEMATICAL SKILLS: Basic Math (adding, subtracting, dividing, multiplying),COMPUTER SKILLS: Advance Shipping Notice (ASN),COMPUTER SKILLS: Basic Computer Skills,COMPUTER SKILLS: Glovia,COMPUTER SKILLS: Internet experience,COMPUTER SKILLS: Customer Website Customer Website,REASONING SKILLS: Ability to evaluate,COMMUNICATION SKILLS: Excellent communication skills,COMMUNICATION SKILLS: Good Telephone Skills,OTHER NECESSARY SKILLS/REQUIREMENTS: Accurate Filing,OTHER NECESSARY SKILLS/REQUIREMENTS: Knowledge of shipping procedures and practices,OTHER NECESSARY SKILLS/REQUIREMENTS: Well Organized,OTHER NECESSARY SKILLS/REQUIREMENTS: Able to type,OTHER NECESSARY SKILLS/REQUIREMENTS: Ability to work at a fast pace. The Billing Clerk is responsible for preparing accurate shipping documentation, coordinating carrier scheduling, and maintaining detailed records to support efficient and timely product shipment.
Billing Clerk I Delaware Valley Community Health IncBilling Clerk INorristown, PAWe offer one of the most competitive benefits packages in our field, including: Medical, Vision, & Dental Insurance w/ HSA & FSA options. Norristown Regional Health Center - Norristown, PA.
Billing Clerk Good Shepherd RehabilitationBilling ClerkAllentown, PAEducation High School Diploma required Work Experience 3-5 years of experience in an electronic accounts payable processing environment required Experience in a healthcare setting preferred as is experience with All-Scripts G/L and Materials Mgmt. VERIFIES ACCOUNTS AND RESOLVES DISCREPANCIES By reconciling vendor statements and also being a backup person by collaborating with purchasing and receiving to resolve discrepant invoices.
Billing Intern DRT TransportationBilling InternLEBANON, PAThis role is designed to provide hands-on experience in invoicing, financial systems, and basic accounting practices while ensuring accuracy and timeliness in billing processes. This paid internship offers an hourly rate of $15 and is designed for students or recent graduates looking to build real-world experience and develop their skills.
Insurance Verification Specialist / Specialty Billing Representative Mid Atlantic RetinaInsurance Verification Specialist / Specialty Billing RepresentativeBethlehem, PAFull timeAssists in general billing AR when needed including but not limited to claims follow up, calls to insurances and anything necessary to obtain payment for all specialty drugs. Recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in accounts along with system files, and initiates appropriate corrective methods.
Billing Specialist STV Group IncBilling SpecialistPA$55,267–$62,803 / yearReview of assigned contracts, modifications, supplements, amendments, and task orders including the review of terms of compensation, contract terms, invoice formats, invoicing frequency, supporting document requirements, and approved billing amounts. Requests reinstatement of invoices as required and ensures all such reinstated invoices are re-run and there are no unallocated credits at month end.
Billing and Practice Operations Manager Job Vision Source LPBilling and Practice Operations Manager JobWayne, PAOperations & Administration • Oversee day-to-day office operations, patient flow, and scheduling • Foster a positive team environment and keep staff coordinated • Address technology-related concerns and support electronic medical record (EMR) system administration • Proactively identify operational gaps and drive improvements from start to finish. , Must Have • Experience in medical billing, coding, and collections • Experience with EMR systems • Background in a medical office setting; eye care experience preferred • Demonstrated ability to support staff in an office environment • Strong organizational skills with exceptional attention to detail • Comfortable multitasking across billing, administrative, and operational priorities.
Senior Salesforce Architect (Billing) Accenture PlcSenior Salesforce Architect (Billing)Chesterbrook, PAThe Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
Accounts Receivable Specialist- Hospital Billing St. Luke's University Health NetworkAccounts Receivable Specialist- Hospital BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. JOB DUTIES AND RESPONSIBILITIES: Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist- Professional Radiology Billing St. Luke's University Health NetworkAccounts Receivable Specialist- Professional Radiology BillingAllentown, PARemoteIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. JOB DUTIES AND RESPONSIBILITIES: Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Specialty Billing Pre-Authorization Representative Mid Atlantic RetinaSpecialty Billing Pre-Authorization RepresentativeBethlehem, PAThis position is responsible for reviewing medical records and medical policies to obtain all necessary pre-authorizations and pre-determinations for patients to receive treatment with a medical drug injection. Recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in patient accounts along with system files, and initiates appropriate corrective methods.
Direct Bill Service Representative (9 AM - 5 PM Shift) United States Liability Insurance CompanyDirect Bill Service Representative (9 AM - 5 PM Shift)Wayne, PAAnalytical Skills: Above-average analytical and decision-making skills • Service Mindset: A positive, friendly attitude with a strong focus on customer service, strong work ethic, and a coachable attitude • Communication Skills: Strong written and verbal communication skills • Attention to Detail: Detail-oriented, excellent time management skills, and highly organized • Independence & Teamwork: Ability to work both independently and with a team in a fast-paced environment • Problem-Solving & Multi-Tasking Skills: Demonstrates the ability to identify and resolve issues effectively and efficiently while managing multiple tasks and transitioning smoothly between responsibilities • Desire to Learn: Desire to learn insurance, complete professional designations, and pursue other insurance education. At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences.
AR.Collections Associate-Medical Billing InTouch Med SupplyAR.Collections Associate-Medical BillingKing of Prussia, PennsylvaniaInTouch Med Supply, a growing nationwide supplier of urological supplies, and Inc 5000 company is seeking driven, energetic people, committed to AR/Collections and ensuring timely payments with at least 2 years of experience in Medical Billing, AR and Payer Collections. The AR/Collections Associate works with the Director of Billing as well as the rest of the billing team to ensure the accurate and timely collection of billing from our payers as per contract.
Epic Hospital Billing Analyst Tower HealthEpic Hospital Billing AnalystWyomissing, PennsylvaniaFull timeAdditionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Developing Knowledge/Skills - Obtaining an in-depth knowledge of the Epic platform for the supported application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise.
Medical Billing Specialist Mi Familia & Summit Home Health and HospiceMedical Billing SpecialistBethlehem, PARemote$58,000–$74,000The Medical Billing Specialist will be responsible for processing medical claims, managing insurance reimbursements, resolving billing issues, and ensuring accurate and timely revenue cycle operations. Summit Home Health & Hospice is a Texas-based healthcare organization dedicated to enhancing the lives of patients and families through compassionate home health and hospice services.
Accounts Receivable Specialist - Hospital Billing St. Luke's University Health NetworkAccounts Receivable Specialist - Hospital BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. JOB DUTIES AND RESPONSIBILITIES: Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist- Physician Billing St. Luke's University Health NetworkAccounts Receivable Specialist- Physician BillingAllentown, PARemoteIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patients ability to pay for health care. JOB DUTIES AND RESPONSIBILITIES: Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Epic Hospital Billing Analyst Tower Health Medical GroupEpic Hospital Billing AnalystWyomissing, PAAdditionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Developing Knowledge/Skills - Obtaining an in-depth knowledge of the Epic platform for the supported application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise.
Team Lead - Billing SchuylkillTeam Lead - BillingAllentown, PennsylvaniaFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
NewBilling Specialist Vaco LLCBilling SpecialistBethlehem, PA$35–$40 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Service Coordinator Penske CorporationCustomer Service CoordinatorPAMajor Responsibilities: Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Accounting Clerk Sovereign Insurance GroupAccounting ClerkBerwyn, PAFull timeResponsibilities: Oversee the recording and reconciliation of financial transactions including but not limited to daily deposits and ACH transactions, along with bank reconciliations, commission reconciliations, preparing premium finance agreements, managing questions from insureds on their direct and agency bill accounts, and follow-up on aged accounts receivable. This role will ensures accuracy and compliance in financial transactions and applies accounting principles to resolve discrepancies by performing complex problem-solving skills and exercising discretion on accounting matters.
Agent - Front Desk Wind Creek HospitalityAgent - Front DeskBethlehem, PennsylvaniaAbility to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.
Accounting Clerk (Part-Time) BSA - Cradle of Liberty CouncilAccounting Clerk (Part-Time)King of Prussia, PA$18–$25 / hourPart timeThe Cradle of Liberty Council, headquartered in King of Prussia, administers Scouting in Philadelphia, Montgomery and Delaware Counties in Pennsylvania and serves more than 11,000 youth annually. Reconcile difficult accounts, prepare annual tax reports and W-2 statements, generate payroll and accounts payable payments, and produce special reports as needed.
Bookkeeper/Office Manager Cosurac ContractorsBookkeeper/Office ManagerSkippack, PATrack and process invoices for subcontractors and material providers; review invoices and change order requests against contract documents; code invoices to expense categories. Answer phones/schedule appointments; copy, scan, and file documents; greet and direct visitors; maintain professional appearance.
Multi-Line Representative - State Farm Agent Team Member Dorrit Emerich - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberCoopersburg, PAThis role is ideal for a relationship-driven professional who enjoys helping clients while also identifying opportunities to grow accounts and close new business. Dorrit Emerich State Farm is hiring a Multiline Representative who can successfully balance sales production with high-quality customer service.
Account Manager - State Farm Agent Team Member Dorrit Emerich - State Farm AgentAccount Manager - State Farm Agent Team MemberCoopersburg, PAThis role is ideal for a motivated professional who enjoys building lasting relationships, resolving service needs, and identifying opportunities to grow accounts through meaningful coverage conversations. If you are ready to build strong relationships, deliver outstanding service, and grow your production within a supportive agency, apply today to join Dorrit Emerich State Farm.
Acquisition Specialist - State Farm Agent Team Member Dorrit Emerich - State Farm AgentAcquisition Specialist - State Farm Agent Team MemberCoopersburg, PAIf you are motivated to build relationships, close business, and provide exceptional service, apply today to join Dorrit Emerich State Farm. This role is ideal for someone who enjoys building relationships, closing new business, and delivering outstanding customer care.
Nurse Practitioner or Physician Assistant - Gastroenterology (Carbon/Miners) Full Time St. Luke's University Health NetworkNurse Practitioner or Physician Assistant - Gastroenterology (Carbon/Miners) Full TimePAThe Advanced Practitioner will participate in patient satisfaction, quality, and performance improvement initiatives.\n \nJOB DUTIES AND RESPONSIBILITIES:\n\n Competent in the assessment, treatment, counseling, and education of the patient, and their families, being provided medical services.\n Competency in evaluating patients and performing physical examinations including obtaining, studying, and updating medical histories.\n Provides information and materials relating to patient health care needs\n* Provide occupational health services in the urgent care setting, including but not limited to; pre-employment physicals, injury care and work comp cases/follow ups.\n \nPHYSICAL AND SENSORY REQUIREMENTS:\n \nSit up to 8 hours per day; 3 hours at a time.
Nurse Practitioner or Physician Assistant - Spine and Pain (Tamaqua) St. Luke’s University Health NetworkNurse Practitioner or Physician Assistant - Spine and Pain (Tamaqua)Tamaqua, PennsylvaniaIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Luke’s Spine & Pain Associates were honored to receive the Purdue Partners Against Pain Award, which salutes those who have made great strides in the field of pain research, managing or improving quality of life for people living with acute or chronic pain.
Underwriting Technical Assistant - Hybrid Selective Insurance Company of AmericaUnderwriting Technical Assistant - HybridAllentown, Pennsylvania$53,000–$68,000 / yearFull timeService customer billing inquiries which requires the ability to reconstruct account billing activity based on knowledge of the billing system, develop payment plans beneficial to company and client adhering to company guidelines and authority level, and conduct appropriate follow up to confirm adherence to revised payment plan. Overview: Under technical and moderate direction, this position supports the daily service demands of our agents and underwriting team and requires a thorough understanding of billing and underwriting system transactions, State specific LOB filings and system error correction.
NewAccounts Receivable Specialist Evans Delivery Co IncAccounts Receivable SpecialistPA$18–$18.50 / hourThis position is responsible for monitoring customer accounts, following up on past-due balances, resolving billing and payment discrepancies, and accurately recording payments and account adjustments. The Accounts Receivable Specialist serves as a primary point of contact between customers, Agents, and internal departments to help ensure invoices are accurate and customer payments are received on time.
Underwriting Technical Assistant - Hybrid Selective Insurance Group IncUnderwriting Technical Assistant - HybridAllentown, PA$53,000–$68,000 / yearService customer billing inquiries which requires the ability to reconstruct account billing activity based on knowledge of the billing system, develop payment plans beneficial to company and client adhering to company guidelines and authority level, and conduct appropriate follow up to confirm adherence to revised payment plan. Processes or assists in the processing of renewal policies, endorsements, manual policy issuance including OFAC screening, handle BOR's in accordance with established guidelines and process reports, payment, correspondence under the direction of assigned underwriters.