This is a highly visible, client-facing leadership role responsible for understanding client business and technology needs, developing technology roadmaps, overseeing technical initiatives, managing escalations, and ensuring Atlas Technica consistently delivers a high-quality client experience. Ability to perform the physical requirements necessary to support onsite IT operations, including occasionally lifting or carrying equipment up to approximately 23 kg (50 lbs), sitting or standing for extended periods, climbing stairs, bending, kneeling, crouching, reaching, and safely accessing workstations, equipment, and other onsite IT areas as required.